Dear Mr. Manoj G,
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the noise disturbance you experienced during your stay. We understand how important a good night’s sleep is, and we regret that we were unable to provide it for you.
Please note that we are working on this issue with our team to ensure that this does not happen again in the future. Your feedback is very valuable to us, and we hope that you will consider giving us another opportunity to provide you with a more enjoyable and relaxing stay.
Thank you for your understanding, Mr. Manoj G. We look forward to having the opportunity to serve you better in the future.
Best regards,
[Management hotel continent centrepoint]