8.5
Very Good
From 225 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

8.4

Service and Facilites

8.8

People often mention about Urbanview Hotel Yasminstar Muntok by RedDoorz
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Room Space (7)
Staff Friendliness (6)
Wifi (6)
Ambiance (6)
Hotel Area (6)
Distance to City Center (5)
Accessibility (5)
Family Friendly (5)
Bedroom (5)
Bathroom (5)
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Traveler Reviews Urbanview Hotel Yasminstar Muntok by RedDoorz

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Customer reviews
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M Yori
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Highly recommended for lodging. Very comfortable and very satisfied service. Very clean and comfortable, easy access. Overall very satisfied.
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Accommodation's Reply
01 Jun 2025
Dear Mr. M. Yori., YasminStar would like to say good afternoon, thank you for taking the time to share your experience at YasminStar Hotel. It is always a pleasure to read positive feedback, We are very glad that you enjoyed your stay at our hotel. We appreciate your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We are sure that sharing your experience will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us to have the opportunity to serve you better in the future. Best regards from all staff & Management of Yasminstar Hotel.
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E***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Spacious and comfortable rooms for resting, with affordable prices for families.
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Accommodation's Reply
24 Apr 2025
Dear Sir/Madam, YasminStar would like to say good afternoon, thank you for taking the time to share your experience at YasminStar Hotel. It is always a pleasure to read positive feedback, We are very glad that you enjoyed your stay at our hotel. We appreciate your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We are sure that sharing your experience will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us to have the opportunity to serve you better in the future. Best regards, all staff & Management of Yasminstar Hotel.
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Hendro w.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
The location is quite strategic if you want to catch the crossing schedule.
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Accommodation's Reply
24 Feb 2025
Dear Mr. Hendro W., YasminStar would like to say good morning, thank you for taking the time to share your experience at YasminStar Hotel. It is always a pleasure to read positive feedback, We are very glad that you enjoyed your stay at our hotel. We appreciate your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We are sure that sharing your experience will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us to have the opportunity to serve you better in the future. Best regards from all staff & Management of Yasminstar Hotel.
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Lina
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 28 week(s) ago
The room is clean. The price is affordable.
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Accommodation's Reply
17 Feb 2025
Dear Ms. Lina, YasminStar would like to say good morning, thank you for taking the time to share your experience at YasminStar Hotel. It is always a pleasure to read positive feedback, We are very glad that you enjoyed your stay at our hotel. We appreciate your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We are sure that sharing your experience will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us to have the opportunity to serve you better in the future. Best regards from all staff & Management of Yasminstar Hotel.
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Gigih P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
Recommended hotel in Muntok area, cheap and good (has hot water)
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Accommodation's Reply
03 Feb 2025
Dear Mr. Gigih P., YasminStar would like to say good afternoon, thank you for taking the time to share your experience at YasminStar Hotel. It is always a pleasure to read positive feedback, We are very glad that you enjoyed your stay at our hotel. We appreciate your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We are sure that sharing your experience will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us to have the opportunity to serve you better in the future. Best regards, all staff & Management of Yasminstar Hotel.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
A budget hotel is okay, but please be firm with customers before check-in, inform them about the rules & give sanctions if they break them. We entered at around 22.00 the bathroom smelled of cigarettes, it was very uncomfortable to have an air-conditioned room but it smelled of cigarettes.
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1 people find it helpful
Accommodation's Reply
31 Jan 2025
Dear Sir/Madam, YasminStar would like to say good morning, thank you for taking the time to share your experience at YasminStar Hotel and we apologize for the inconvenience you caused during your stay at our Hotel, we will also share your comments with our Team. We are sure that sharing your experience will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us to have the opportunity to serve you better in the future. Best regards from all staff & Management of Yasminstar Hotel.
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maulina i. s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
I've stayed here twice, the hotel is clean, but the bathroom floor is a bit slippery, the ceramic is not suitable for the floor. The AC is cold and there is hot water.
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Accommodation's Reply
16 Jan 2025
Dear Mrs. Maulina, YasminStar would like to say good morning, thank you for taking the time to share your experience at YasminStar Hotel. It is always a pleasure to read positive feedback, We are very glad that you enjoyed your stay at our hotel. We appreciate your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We are sure that sharing your experience will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us to have the opportunity to serve you better in the future. Best regards, all staff & Management of Yasminstar Hotel.
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H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel staff is friendly and agile. The hotel is very nice. Worth it. Highly recommended
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Accommodation's Reply
16 Jan 2025
Dear Sir/Madam, YasminStar would like to say good morning, thank you for taking the time to share your experience at YasminStar Hotel. It is always a pleasure to read positive feedback, We are very glad that you enjoyed your stay at our hotel. We appreciate your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We are sure that sharing your experience will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us to have the opportunity to serve you better in the future. Best regards from all staff & Management of Yasminstar Hotel.
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
cheap price on traveloka app. suitable for those who want to rest after returning from crossing the ship palembang - muntok.
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Accommodation's Reply
07 Jan 2025
Dear Sir/Madam, YasminStar would like to say good morning, thank you for taking the time to share your experience at YasminStar Hotel. It is always a pleasure to read positive feedback, We are very glad that you enjoyed your stay at our hotel. We appreciate your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We are sure that sharing your experience will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us to have the opportunity to serve you better in the future. Best regards, all staff & Management of Yasminstar Hotel.
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Sasi Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Absolutely the best, the service, the facilities are all really good.
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1 people find it helpful
Accommodation's Reply
13 Oct 2024
Dear Ms. Sasi Z, YasminStar would like to say good morning, thank you for taking the time to share your experience at YasminStar Hotel. It is always a pleasure to read positive feedback, We are very glad that you enjoyed your stay at our hotel. We appreciate your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We are sure that sharing your experience will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us to have the opportunity to serve you better in the future. Best regards, all staff & Management of Yasminstar Hotel.
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megawati
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
Nice stay experience, friendly, okay, clean, comfortable. Stayed for business purposes.
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Accommodation's Reply
19 Aug 2024
Dear Ms. Megawati, YasminStar would like to say good afternoon, thank you for taking the time to share your experience at YasminStar Hotel. It is always a pleasure to read positive feedback, We are very glad that you enjoyed your stay at our hotel. We appreciate your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We are sure that sharing your experience will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us to have the opportunity to serve you better in the future. Best regards, all staff & Management of Yasminstar Hotel.
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 56 week(s) ago
Bad. The lights often go out, not recommended. Hopefully the quality of the hotel will improve in the future.
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Accommodation's Reply
19 Aug 2024
Dear Sir/Madam, YasminStar would like to say good morning, thank you for taking the time to share your experience at YasminStar Hotel. We apologize for the inconvenience during your stay at our hotel and for the problems you experienced. We will share your comments with our Team. We are sure that sharing your experience will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us to have the opportunity to serve you better in the future. Best regards, all staff & Management of Yasminstar Hotel.
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
Cheap rooms, luxury facilities. Strategic location. Prayer mats are provided for prayer.
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1 people find it helpful
Accommodation's Reply
17 Jul 2024
Dear Madam/Sir, YasminStar wishes you good morning, thank you for taking the time to share your experience at YasminStar Hotel. It's always a pleasure to read positive feedback. We are very happy that you enjoyed your stay at our hotel. We value your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We believe that sharing your experiences will be an encouragement for all staff to continue to improve the quality of our services. We hope to welcome you back to YasminStar and allow us to have the opportunity to serve you better in the future. Sincerely, all staff & Management of Yasminstar Hotel.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
The place is clean, good for sleeping. Sleep well.
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Accommodation's Reply
17 Jul 2024
Dear Madam/Sir, YasminStar wishes you good morning, thank you for taking the time to share your experience at YasminStar Hotel. It's always a pleasure to read positive feedback. We are very happy that you enjoyed your stay at our hotel. We value your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We believe that sharing your experiences will be an encouragement for all staff to continue to improve the quality of our services. We hope to welcome you back to YasminStar and allow us to have the opportunity to serve you better in the future. Sincerely, all staff & Management of Yasminstar Hotel.
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Chindy
icon-origin-TRAVELOKA
5.0
/10
Reviewed 64 week(s) ago
The fat receptionist is really HUTEK. Extend until 12.30 was not given. Even though I have stayed here for 2 months in total.
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Accommodation's Reply
11 Jun 2024
Dear Ms. Cindy, YasminStar Wish you good morning. Thank you for choosing Yasminstar and providing us with a review. It's always nice to read reviews and constructive feedback. We regret that we were unable to exceed Ms. Cindy's expectations by providing a late check out on the last day of your departure due to the unavailability of further rooms due to back to back room bookings for all our hotel rooms. We apologize for the inconvenience you experienced regarding the unavailability when Mrs. Cindy wanted the room for late check out. Hopefully we can provide late check out in the future. As a follow-up to your input and criticism regarding unfriendly staff behavior in the front office, management will immediately review and re-review the SOP in the relevant department. We would like to thank Mrs. Cindy for her review and input to us. Behaving unfriendly or rude towards guests will certainly never be justified. We appreciate your feedback because customer satisfaction will always be a priority that has been set for Yasminstar. We will share this unpleasant experience with all staff, we are sure that by sharing the experiences you have conveyed, we can motivate the staff to continue to provide the best service to every guest who comes. We are waiting for Mrs. Cindy's return visit to Yasminstar, so that we have the opportunity to provide even better service in the future. Sincerely yours - All Hotel Staff and Management.
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Fitriani
icon-origin-TRAVELOKA
9.4
/10
Reviewed 64 week(s) ago
The service is friendly, the place is clean. The AC is cool.
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Accommodation's Reply
06 Jun 2024
Dear Mrs. Fitriani, YasminStar wishes you good morning, thank you for taking the time to share your experience at YasminStar Hotel. It's always a pleasure to read positive feedback. We are very happy that you enjoyed your stay at our hotel. We value your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We believe that sharing your experiences will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us the opportunity to serve you even better in the future. Sincerely, all staff & Management of Yasminstar Hotel.
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Vitri A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 68 week(s) ago
The hotel staff is very friendly, always greeting everyone. For this price, the facilities are very appropriate. There is also hot water. Recommendation
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Accommodation's Reply
16 May 2024
Dear Mrs. Vitri, YasminStar wishes you good afternoon, thank you for taking the time to share your experience at YasminStar Hotel. It's always a pleasure to read positive feedback. We are very happy that you enjoyed your stay at our hotel. We value your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We believe that sharing your experiences will be an encouragement for all staff to continue to improve the quality of our services. We look forward to welcoming you back to YasminStar and allowing us the opportunity to serve you even better in the future. Sincerely, all staff & Management of Yasminstar Hotel.
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Demsi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
The shower water is not strong. That's all.
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Accommodation's Reply
05 May 2024
Dear Mrs/Mr Demsi A, YasminStar wishes you good afternoon, thank you for taking the time to share your experience at YasminStar Hotel. We appreciate your feedback regarding the shower water not running fast, for that we apologize for the inconvenience. Our team will check and fix this, because customer satisfaction will always be a priority for YasminStar. We will share your comments with our Team. We believe that sharing your experiences will be an encouragement for all staff to continue to improve the quality of our services. We hope to welcome you back to YasminStar and allow us to have the opportunity to serve you better in the future. Sincerely, all staff & Management of Yasminstar Hotel.
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F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
I'm a regular here. Every office always stays here. After a meeting, I'm tired. When I arrive at Yasmin, it's comfortable and quiet.
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Accommodation's Reply
26 Mar 2024
Dear Mr Fahmi, YasminStar wishes you a good afternoon, thank you for taking the time to share your experience at YasminStar Hotel and thank you for always subscribing to our place. It's always a pleasure to read positive feedback. We are very happy that you enjoyed your stay at our hotel. We value your feedback, as customer satisfaction will always be a priority set for YasminStar. We will share your comments with our Team. We believe that sharing your experiences will be an encouragement for all staff to continue to improve the quality of our services. We hope to welcome you back to YasminStar and allow us the opportunity to serve you better in the future. Sincerely, all staff & Management of Yasminstar Hotel.
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Fahmi S. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 81 week(s) ago
Sangat nyaman, tenang, bersih, pegawai ramah saya langganan di sini, ketika dinas tidak khawatir. Fresh kembali setelah di sini. 🕺
1 people find it helpful
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