I think if you come here, it's better not to take the same thing as breakfast, because it's cheaper to buy it at the restaurant than to pay for breakfast directly, hehe.

Nice atmosphere, not crowded, nice beach view, Balinese vibe. Average rooms, average breakfast.

The location is quite strategic, clean, and comfortable. The staff is also friendly, but the restaurant staff are a bit less friendly, and service is quite slow in the restaurant area. So far so good, I'll come back to Turtle Beach again next time.

The AC was off and we waited 2 hours outside the room, no treats were provided, and the unit was not replaced either.

First time to Ujung Genteng, my husband's hotel of choice wanted to be here because it has a pool and is close to the beach, but the road near the hotel is quite bad. We arrived early at 12:00, check-in at 1:00 PM. We waited while playing in the sand, but found out we couldn't enter the room until around 1:34 PM, waiting half an hour from check-in time. When we entered the room, the floor was still wet because it had just been mopped, so it was slippery when we entered the room. No tissues, slippers were provided, and we had to ask for hot water before being given a thermos. In the afternoon, we ordered fried rice, the rice wasn't salty enough, it tasted bland, but whatever, it was still okay. The place was really nice, the beach was also safe for children to play, but of all the worst and most disappointing thing was that when we asked for an omelet, we were given bread that already had mold on it😭 (even though the fried rice for breakfast was delicious compared to yesterday afternoon), even when we asked for a change to the staff, it was immediately replaced, but there was no apology from the staff or the hotel at all. Even though the place was really good, the service was still lacking.

The price does not match the service, the room did not have slippers, tissues, and the amenities were very bad, not hotel standard.

Happy place for us and our dear Anabul

not pleasant.. so so

Impressive and beautiful scenery

The staff is friendly, the hotel is clean, and the restaurant remains open during Ramadan, which is very helpful for finding food.

A hotel with a nice view, clean and close to the turtle release area, so it's a memorable experience.

For Turtle Beach Hotel, I was really disappointed staying here. I will review my honest impression. Entering the room, it turned out to be dark, only relying on one light, and that was a yellow light. If the room was covered with curtains, and the bathroom in room No. 1 smelled, I can still imagine the smell of trauma from sleeping with the smell of the bathroom all night. The bathroom shower also needs attention, how come the water only comes out 3 points like a leaking pipe, fix the blockage so that guests can shower with water flowing smoothly. The soap dish is also really scary, I'm afraid to use it because it looks like it hasn't been cleaned, it looks old, and it also leaks from the AC, luckily it's in the bathroom huhu and provide a kettle for hot water when in the room there is coffee for brewing but there is no tool for hot water, for those who bring children to make milk, it's confusing where to heat it, I swear. For breakfast we have to go to the restaurant and choose fried rice, omelettes and instant noodles, sob, not a buffet. I give a positive yes it's better to play outside the room often, it's indeed aesthetic and the room can have a private beach that is free to explore and the beach is very clear blue, masyaAllah, the swimming pool is also nice and the hotel building is also nice. It's just that the room is the only problem that needs to be improved because Turtle Beach is the number 1 hotel to search for Ujung Genteng. Indeed, from the beginning the road is very damaged, even the road to the hotel is badly damaged, the government please pay attention again so that local tourism will be more popular✅🌴

A very pleasant staycation spot. The atmosphere, views, cleanliness, friendliness, and amenities all create a pleasant atmosphere. Unfortunately, the location is less than ideal and the location is quite far from the city.

There are staff who are not very friendly, when they arrive the AC is not cold so you have to wait, the WiFi is interrupted, the room is not very clean, there is a smell coming from the toilet drain, the toilet door is difficult to lock

This was my first time and I don't want to come here again. It's not worth the price. Anyer/Carita is worth it.

The place is nice, the outdoor area has a nice view, the bathroom is clean, and the service is fast. There's no electric kettle for hot water, just a thermos. But for the price, it's worth it 👍

The beach should be cleaned first, it looks very disturbing and it's a big loss

Top, it's nice, it pays off for the long journey

The atmosphere is comfortable. The room and bathroom are clean.

The breakfast menu at the restaurant is very limited, not served buffet style but ordered through the waiter and only available fried rice, omelettes and boiled instant noodles. Guests can only choose one... The room does not have slippers, wardrobe, hanger, soap and no water heater, but instead a thermos of hot water is provided. For me, it is not worth the price.