Lux Tychi Hotel Malang

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Overall Ratings & Reviews Lux Tychi Hotel Malang

Traveloka (3,632)
Other sources (10)
8.0
Very Good
From 3,632 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.7

Location

8.4

Service and Facilites

7.9

People often mention about Lux Tychi Hotel Malang
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Bedroom (83)
Ambiance (82)
Distance to City Center (74)
Taste (73)
Bathroom (71)
Staff Friendliness (70)
Accessibility (61)
Variety (60)
Room Space (55)
Hotel Area (52)
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Traveler Reviews Lux Tychi Hotel Malang

Number of reviews per page
20
40
Customer reviews
R***y
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Transit
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6.4
/10
Reviewed 5 week(s) ago
Location is very good and central. The room is large. The hotel is very run down and needs major renovation. The room is clean, but the sofas are dirty with stain spots everywhere. I don't even want to sit on them. The bed only has 2 pillows. The shower has no divider, so the whole bathroom gets wet when you take a shower. Most furniture is worn. Breakfast is basic. Staffs are friendly and helpful. The hotel used to be a landmark in Malang. Now it needs a major renovation.
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Accommodation's Reply
14 Sep 2026
Dear Mr./Ms. R*y, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We sincerely apologize for the unpleasant experience you had during your stay at our hotel. We assure you that we have received your feedback and will do everything we can to improve the situation and ensure you have a pleasant stay on your next visit. Thank you for your visit and we hope to welcome you again. Sincerely, Joseph Sihaloho, General Manager
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T***a
icon-Staycation
Staycation
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8.9
/10
Reviewed 8 week(s) ago
First time staying here. The location is okay, but the sheets and blankets are usually smelly in hotels, but this one looks like the blankets and pillowcases haven't been washed. Please improve. The food is all delicious. Check-in and check-out are fast. Thank you.
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Accommodation's Reply
29 Aug 2026
Dear Mr./Ms. T*a, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We apologize for the unpleasant experience you had during your stay at our hotel, which may have resulted in a different experience for you. We assure you that we will take your feedback into consideration and will do everything we can to improve the situation so that you may have a more pleasant stay on your next visit. Thank you again for your visit and we wish you good health. Thank you. Sincerely, Joseph Sihaloho, General Manager
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W***u
icon-Staycation
Staycation
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9.1
/10
Reviewed 8 week(s) ago
The hotel is very close to the city, but the blankets are unfortunately not suitable.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Mr./Ms./Mrs. Wu, Thank you for choosing Lux Tai Chi Malang Hotel as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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Hadi
icon-origin-TRAVELOKA
8.6
/10
Reviewed 10 week(s) ago
The hotel is old... The shower faucets and sinks are full of limescale. The pool water is also dirty, with lots of fallen leaves lying around but not cleaned.
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1 people find it helpful
Accommodation's Reply
31 Jul 2026
Dear Mr. Hadi, Thank you for choosing Lux Tai Chi Malang Hotel as your accommodation. We apologize for the unpleasant experience you had during your stay at our hotel, which may have led to a different experience for you. We assure you that we have taken note of your feedback and will do everything we can to improve this so that you may have a more pleasant stay on your next visit. Thank you again for your visit and we wish you good health. Thank you. Sincerely, Joseph Sihaloho, General Manager
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L***l
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8.5
/10
Reviewed 11 week(s) ago
The hotel staff is friendly and the room cleanliness is okay.
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Accommodation's Reply
31 Jul 2026
Dear Mr./Ms. L*l, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve and develop our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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Verified Traveler
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Leisure
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9.6
/10
Reviewed 12 week(s) ago
Overall, I'm quite satisfied. I had a room with a city view. At night, the sound of traffic is quite disturbing and can be clearly heard.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for choosing Lux Tai Chi Malang Hotel as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve and develop our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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k***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
Had a nice stay here. It has a spacious and clean room, cool air conditioner, and plenty of mirrors. Sadly, I didn’t try the breakfast/meals.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for choosing Lux Tai Chi Malang Hotel as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve and develop our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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D***y
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Staycation
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8.4
/10
Reviewed 13 week(s) ago
A hotel in the center of Malang, close to everything. It's an older hotel, so cleanliness isn't great. The food is okay, with plenty of choices and always refilled.
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1 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. D*y, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve and develop our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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B***y
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8.2
/10
Reviewed 14 week(s) ago
The hotel is nice and strategically located. The rooms are nice too, but because it's an old building, there are some minus points that should be understandable, such as some defects in the room. The breakfast is delicious. Maybe if I could suggest increasing the variety, like desserts perhaps. The staff are nice and friendly, especially the security guard 👍🏼
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Accommodation's Reply
04 Jul 2026
Dear Mr./Ms. B*y, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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Verified Traveler
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9.1
/10
Reviewed 14 week(s) ago
Staff assist with check-out and check-in processes.
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1 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Mr. G*t, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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Chintia W.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 15 week(s) ago
The service is good, but the hotel is poorly maintained. It's a real shame. Starting with the pool area. The rooms are also poorly maintained. They definitely need renovations.
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Accommodation's Reply
02 Jul 2026
Dear Ms. Cynthia W., Thank you for choosing Lux Tai Chi Malang Hotel as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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A***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
very good to be maintained in the future
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1 people find it helpful
Accommodation's Reply
15 Jun 2026
Dear Mr./Ms. A*o, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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I***a
icon-Staycation
Staycation
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6.0
/10
Reviewed 18 week(s) ago
⭐⭐⭐⭐⭐ for the friendliness and responsiveness of the staff, but ⭐⭐⭐ for the hotel room. This is an old hotel that has undergone renovations in some aspects, but there are still many things that can be improved so that it is not half-hearted. In the room, the furniture is old and it is time to be washed or replaced, but it was not washed and replaced. I checked in (given early check-in 👍🙏) but less than half an hour later I left and moved. I sincerely hope they can improve because it's a shame that in a good location, the hotel has a gloomy feeling.
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Accommodation's Reply
09 Jun 2026
Dear Mr./Ms. I*a, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We sincerely apologize for the unpleasant experience you had during your stay at our hotel, which may have resulted in a different experience for you. We assure you that we have taken note of your feedback and will do everything we can to improve this so that you may have a more pleasant stay on your next visit. Thank you again for your visit and we wish you good health. Thank you. Sincerely, Joseph Sihaloho, General Manager
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M Faisal A.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The most worthwhile budget hotel!! The location is very strategic, breakfast is included, and the menu is quite varied and delicious, the rooms are clean, and the facilities are all good. The swimming pool is a 5/10, hehe. Please, for that price, don't expect too much.
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1 people find it helpful
Accommodation's Reply
06 Jun 2026
Dear Mr. M. Faisal A., Thank you for choosing Lux Tai Chi Malang Hotel as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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Ibu D. M. S.
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9.7
/10
Reviewed 19 week(s) ago
My first stay here, and I think it's great. It's in the city center, close to everything, the staff are friendly, and there's ample parking. 😍
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Accommodation's Reply
03 Jun 2026
Dear Mr./Mr./S., Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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m***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
Each floor corridor, if possible, should be equipped with an automatic air freshener spray.
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3 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Mr./Ms. m*a, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
May you always survive and be more successful
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Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. E*a, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve and develop our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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I***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The hotel's ambiance is good, the rooms are clean, the service is very friendly, there's free ice cream, and the facilities are also okay. However, the food is a 7/10 in my opinion. The guys on duty seemed to be monitoring the breakfast guests too closely, which made me feel uncomfortable.
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Accommodation's Reply
18 May 2026
Dear Mr./Ms./Mrs./Ms./..., Thank you for choosing Lux Tai Chi Malang Hotel as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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O***e
icon-origin-TRAVELOKA
6.7
/10
Reviewed 23 week(s) ago
This is an older hotel, and its cleanliness needs improvement. Upon entering the room, it immediately smelled damp and musty (possibly due to the wooden furniture). The hot water in the bathroom and sink faucets worked well and kept the heat steady.
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1 people find it helpful
Accommodation's Reply
08 May 2026
Dear Mr./Ms. O*e, Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We apologize for the unpleasant experience you had during your stay at our hotel, which aims to provide a different experience for you. We assure you that we have received your feedback and will do everything we can to improve this so that you will have a pleasant stay on your next visit. Thank you for your visit, and we hope to welcome you again. Sincerely, Joseph Sihaloho, General Manager
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Purwa S. R.
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Staycation
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10.0
/10
Reviewed 24 week(s) ago
The hotel staff is very friendly and the place is comfortable, clean and makes you feel at home.
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1 people find it helpful
Accommodation's Reply
08 May 2026
Dear Mr./Ms. Purwa S. R., Thank you for choosing Lux Tychi Hotel Malang as your accommodation. We are delighted that you had a memorable experience during your stay. Thank you for your review, which we will take into consideration to improve our services and facilities. Thank you again for your visit, and we hope to welcome you again in the future. Sincerely, Joseph Sihaloho, General Manager
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Number of reviews per page
20
40