6.0
Pleasant
From 71 reviews
Provided by travelers on
Cleanliness

5.4

Room Comfort

5.5

Meal

5.9

Location

6.4

Service and Facilites

5.9

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Traveler Reviews Hotel Regenerasi

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40
Customer reviews
Zanmuhammad
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5.4
/10
Reviewed 171 week(s) ago
Prices do not match the application, the bathroom is not clean, blankets and toiletries are not provided.
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Aulia R.
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5.4
/10
Reviewed 171 week(s) ago
Room lights off. Promise to be replaced. Then no one came. Until he came back to the receptionist to ask for a replacement. Still not replaced. So dark. The elevator also doesn't work so take the stairs to the 3rd floor. No soap, shampoo, toothpaste and toothbrush. Dirty floor. There is also no ac remote. The mattress is about to break.
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Accommodation's Reply
14 Jul 2022
Hi, Aulia! We sincerely apologize for the trouble caused. We would like to thank you for sharing the important feedback, we will definitely work on this to ensure your next visit will be a great experience. Greetings, Jane!
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Arie W.
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4.8
/10
Reviewed 171 week(s) ago
Hotel kotor, kamar mandi kotor dan horor. Intinya hotel ini tidak layak beroperasi. Parah.
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Accommodation's Reply
14 Jul 2022
Sorry for the trouble you're having, Arie! We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Greetings, Amelia.
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Firwan I.
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9.7
/10
Reviewed 177 week(s) ago
WL. According to me. This hotel is very nice. Located in the middle of the city. Very close to Ramayana and Duta Mall Banjarmasin. Affordable prices. Clean rooms, cold AC facilities, clear TV. Clean toilets are not clogged. Smooth water, smooth shower.
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Rahutdin P. P.
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5.1
/10
Reviewed 193 week(s) ago
The hotel is rotten, never cleaned, dust is everywhere, many lights are off, the bathroom is dirty, the curtains are rotten. It's really bad that there is no cleanliness at all.
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2 people find it helpful
Accommodation's Reply
16 Feb 2022
Hi Rahutdin! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Kistanto!
surya
icon-origin-TRAVELOKA
6.1
/10
Reviewed 197 week(s) ago
Dirty ac and no remote. broken tv, leaking roof. a lot of curtain dust
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Herman S.
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5.4
/10
Reviewed 197 week(s) ago
The room is very bad. No towels. The period on the 2nd floor the drain in the bathroom was clogged. Where's the flood? The ac is not cold at all, the lights are not bright. Even though I've booked, but the room is out. Was told to wait a long time. Sorry to have stayed here.
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1 people find it helpful
Sudarmanto
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5.7
/10
Reviewed 198 week(s) ago
The TV cannot be seen, the toilet is not clean. Pillows and bed linen are not good.
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Sandy I.
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6.1
/10
Reviewed 204 week(s) ago
The hotel is not clean, the hot water cannot be used.
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yovanimanuel i.
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6.0
/10
Reviewed 215 week(s) ago
Wc gak bisa di kunci, kamar kurang bersih dalam segi dinding, lemari rusak,
1 people find it helpful
nazar r.
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4.8
/10
Reviewed 222 week(s) ago
Kotor hotelnya. Mengecewakan.
1 people find it helpful
Suhaimi
icon-origin-TRAVELOKA
4.8
/10
Reviewed 222 week(s) ago
Not maintained, the room is spooky, lots of cobwebs, when in the closet there is a bundle of used blankets that haven't been cleaned, there are no plugs for charging, the water runs out, the sink doesn't work, just give up staying here
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1 people find it helpful
Mahfuddin
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5.2
/10
Reviewed 224 week(s) ago
Mengerikan ga sesuai foto, buka lift di sambut sampah berserakan bau sampah, lampu kamar redup banget remang remang.
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Dwi F.
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5.1
/10
Reviewed 235 week(s) ago
Very not recommend place to stay, gross and creepy. The staff lack of hospitality, so rude and impolite.
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Accommodation's Reply
13 Apr 2021
We are really sorry to disappoint you, Dwi! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Kevin!
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Septiyana
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4.8
/10
Reviewed 244 week(s) ago
I pay for 3 nights, I stay just 1 night, and get lost, room so dirty, noise, so disappointed
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Accommodation's Reply
29 Jan 2021
Sorry for the hassle you faced, Septiyana Septiyana! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Indah!
Hilda a.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 254 week(s) ago
The room was really dirty, from the floor the mattress was too, the lights were not bright enough.
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1 people find it helpful
Rabiatul A.
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6.6
/10
Reviewed 255 week(s) ago
Not according to what was ordered, very disappointing.
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1 people find it helpful
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Anif N.
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6.0
/10
Reviewed 256 week(s) ago
Yesterday when staying here the room was full and continued to be transferred to a charisma hotel, wow, not really, the bathroom was makeshift, the toilet was clogged, could not be flushed, the AC was not cold.
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4 people find it helpful
Accommodation's Reply
10 Nov 2020
Hi Anif! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Jubaedah!
Windy P.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 256 week(s) ago
When check-in was said to be full, it was diverted to another hotel even though the Traveloka Site was available and the referral hotel did not match expectations the hotel was not clean so immediately checked out right away and moved to find another hotel that was cleaner.
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3 people find it helpful
Rizal R.
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6.0
/10
Reviewed 258 week(s) ago
Booking there but moving to another hotel.
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1 people find it helpful
Accommodation's Reply
10 Nov 2020
Hi Rizal! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Annisa!
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