Overall Ratings & Reviews Zamzam Hotel & Resort

To Mrs. Tanti E." Warm Greetings from Zamzam Hotel and Convention Batu "Thank you for the positive review Mrs. Tanti E and for choosing Zamzam Hotel and Convention Batu as your place to stay. 🙏. We are very happy to hear that you feel comfortable with the friendliness of our staff, which is indeed one of our main priorities in providing the best service. We also apologize for the problems you experienced regarding the WiFi connection during your stay. Your input is very meaningful and we have forwarded it to the technical team for immediate follow-up so that similar experiences do not happen again in the future. We hope to welcome you and your family back with an even better experience. See you on your next visit. Warm Regards, Setyawati. E-commerce Staff. Zamzam Hotel and Convention Batu

To Mr. Rudy R." Warm Greetings from Zamzam Hotel and Convention Batu "Thank you for sharing your experience with us, Mr. Rudy R. at Zamzam Hotel & Convention Batu. We are happy to hear that you enjoyed the cool and pleasant atmosphere of the hotel, especially during the long weekend which was certainly crowded with visitors. We also thank you for your input regarding the service at breakfast. We apologize for the inconvenience caused, especially regarding the availability of our staff when dealing with large group visits. This input is very valuable and we will follow up so that in the future we can provide more optimal service, especially during busy times. Hopefully we can welcome you back on your next visit with a better experience. Warm Greetings, Setyawati. E-commerce Staff. Zamzam Hotel and Convention Batu

Dear Sir/Madam." Warm Greetings from Zamzam Hotel and Convention Batu "Thank you very much for your positive review 🙏. We are happy to hear that you felt comfortable during your stay at Hotel Zamzam & Convention Batu. Our location is a little far from the main road so that guests can enjoy a quieter and more relaxed atmosphere. We are also happy that our team can provide friendly service. We will continue to maintain this quality so that every guest feels at home. We look forward to welcoming you back again another time, hopefully the next experience will be even more enjoyable. See you again on your next visit to Batu City 🌿😊. Warm regards, Setyawati. E-commerce Staff. Zamzam Hotel and Convention Batu

Dear Sir/Madam." Warm Greetings from Zamzam Hotel and Convention Batu "Thank you very much for your positive review. We are very happy to hear that you are satisfied with the friendliness of our staff, the spacious parking facilities, and the variety of food available. Guest satisfaction is our priority, and feedback like this is our motivation to continue providing the best service. We look forward to welcoming you back to Zamzam Hotel and Convention Batu. Warm Greetings, Setyawati. E-commerce Staff. Zamzam Hotel and Convention Batu

Dear Sir/Madam." Warm Greetings from Zamzam Hotel and Convention Batu "Thank you for your review and time to provide feedback to Zamzam Hotel & Convention Batu. We are happy to hear that you feel comfortable with the friendliness of our staff and enjoy the view from the hotel rooftop. Regarding the shortcomings that you conveyed, such as the lack of soundproofing and limited TV channels and Android TV features, we apologize for any inconvenience that may have been felt. This input will be used as material for our evaluation for future facility improvements so that the guest's stay experience is more satisfying. We look forward to welcoming you back again at another time, hopefully the next experience will be even more enjoyable. Warm Greetings, Setyawati. E-commerce Staff. Zamzam Hotel and Convention Batu

Dear Sir/Madam." Warm Greetings from Zamzam Hotel and Convention Batu "Thank you for staying at Zamzam Hotel & Convention Batu and for taking the time to provide a review. We are happy to hear that you felt comfortable with the spacious room and enjoyed the WiFi facilities during your stay. Your input regarding access to the hotel and the variety of breakfast menus is highly appreciated. This will be used as evaluation material for our team to continue to improve the quality of service in the future. We hope to welcome you back again another time with a more enjoyable and complete experience. 😊. Warm Greetings, Setyawati. E-commerce Staff. Zamzam Hotel and Convention Batu

Dear Sir/Madam." Warm Greetings from Zamzam Hotel and Convention Batu "Thank you for sharing your experience while staying at Zamzam Hotel & Convention Batu. We apologize for the inconvenience felt, especially related to the room that was not soundproof and some facilities that did not function properly. Your input is very important for us as material for evaluation and improvement in the future. Our team has noted this and will immediately check and handle it so that it does not happen again in the future. We hope that we will still be given the opportunity to welcome you back and provide a much better stay experience. Thank you again for your review. Warm Greetings, Setyawati. E-commerce Staff. Zamzam Hotel and Convention Batu

Dear Sir/Madam." Warm Greetings from Zamzam Hotel and Convention Batu "Thank you for taking the time to give a review. We are very happy to know that you enjoyed the cool atmosphere at Zamzam Hotel & Convention Batu, and felt that the location of our hotel was strategic and easy to reach. Comfort and ease of access are indeed one of the advantages that we want to continue to maintain. Hopefully on your next visit, you can enjoy a more enjoyable experience. Thank you again for your review, See you on your next visit. Warm Greetings, Setyawati. E-commerce Staff. Zamzam Hotel and Convention Batu

Dear Mr. Danny ke." Warm Greetings from Zamzam Hotel and Convention Batu "Thank you for your very helpful review, Mr. Danny ke. We are happy to hear that you are satisfied with the comfort and cool atmosphere at Zamzam Hotel and Convention Batu. We are also proud to have a cafe that can complete your needs during your stay. We will continue to strive to maintain the quality of our services and facilities. Thank you again for your review, Mr. Danny ke. Warm Greetings, Setyawati. E-commerce Staff. Zamzam Hotel and Convention Batu

Dear Sir/Madam." Warm Greetings from Zamzam Hotel and Convention Batu "Thank you for the very helpful review. We are happy to hear that you are satisfied with the varied and delicious breakfast menu, the beautiful view, and the cleanliness of the hotel and rooms. We will continue to strive to maintain the quality of our services and facilities. Thank you again for your review. Warm Greetings, Setyawati. E-commerce Staff. Zamzam Hotel and Convention Batu

Dear Mrs. Danny to." Warm Greetings from Zamzam Hotel and Convention Batu "Thank you very much for your positive review. We are very happy to hear that the service from our staff was enthusiastic and helpful, and that you felt comfortable with the cleanliness and cool atmosphere of our hotel. Reviews like this are an additional motivation for the entire Zamzam Hotel & Convention Batu team to continue to provide the best service. We hope to welcome you and your family back on your next visit. Thank you again for the review Mrs. Xanayu Fu. Warm Greetings, Setyawati. E-commerce Staff. Zamzam Hotel and Convention Batu

Dear Mr. Ronny S. " Warmest regard from Zamzam Hotel and Convention Batu " Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during check-in, especially regarding the room lock handle, lack of amenities, and absence of hot water in the washbasin. Your feedback is very valuable and has been forwarded to our housekeeping and maintenance teams for immediate follow up to ensure similar issues do not happen again in the future. We understand how important comfort and functionality are for our guests, and we truly regret that we fell short during your stay. We hope to have the opportunity to welcome you back and provide you with a much better experience. Please feel free to reach out to us directly for any assistance or special arrangements on your next visit. Warm regards, Setyawati E-commerce Staff Zamzam Hotel and Convention Batu

To Mr. Hussain Smith." Warm Greetings from Zamzam Hotel and Convention Batu "Thank you for your time, Mr. Hussain Smith, to share your experience staying at Zamzam Hotel and Convention. We are very happy to hear that you had a pleasant stay at our hotel. We also appreciate your comments on the art and cultural performances of the Batu community, the cleanliness and spaciousness of the rooms, the natural scenery around, and the variety and taste of the breakfast food. We will continue to strive to improve the quality of our services and facilities to meet the needs of our guests. Thank you again for your review which has greatly helped us in improving our quality. Warm Greetings, Setyawati. E-commerce Staff. Zamzam Hotel and Convention Batu