R***a

Leisure

10.0

/10

Reviewed 2 day(s) ago

Very happy. Breakfast was delicious.

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dr Zulaikah i.

Staycation

10.0

/10

Reviewed 5 day(s) ago

Having been to Cilegon several times, this hotel was my first stop. Spacious, comfortable rooms, quiet surroundings, and golf course views.

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Accommodation's Reply

13 Jul 2026

Dear Ms. Sulaikha, Thank you for taking the time to write a review of our hotel. Your review means a lot to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royal Krakatau Silegon Hotel. We hope to welcome you again next time. Sincerely, Saeful Rochman, General Manager

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d***l

9.1

/10

Reviewed 1 week(s) ago

Input, because the location is large and not in one place, guests should be escorted to their accommodation, not just directed, so they are confused about looking for it.

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, We sincerely apologize for any unpleasant experiences you may have had during your stay at our hotel. We also apologize if your experience was different. We assure you that we have received your feedback regarding the room amenities and the service provided by our staff, and we will do everything we can to improve these areas to ensure a more pleasant stay for you. Thank you for your visit. Sincerely, Seeful Rochman, General Manager

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R***h

10.0

/10

Reviewed 4 week(s) ago

Luxury hotel, clean, clean pool, good food.

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Accommodation's Reply

22 Jun 2026

Dear Valued Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us. We greatly appreciate your comments regarding our services and facilities, thank you for choosing to dine at our restaurant, and thank you for your stay at the Royale Krakatau Cilegon. We hope to welcome you again on your next visit. Sincerely, Saeful Rochman, General Manager

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Ina R.

10.0

/10

Reviewed 6 week(s) ago

The security is very friendly

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Accommodation's Reply

09 Jun 2026

Dear Ms. Ina, Thank you for taking the time to write a review of our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager

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Andre K. P.

Business

8.5

/10

Reviewed 6 week(s) ago

The hotel staff was very friendly and helpful during my stay there.

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1 people find it helpful

Accommodation's Reply

09 Jun 2026

Dear Mr. Andre, Thank you for taking the time to review our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager

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M***d

8.5

/10

Reviewed 8 week(s) ago

The room is clean and comfortable.

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Accommodation's Reply

25 May 2026

Dear Valued Guest, Thank you for taking the time to write a review about our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager

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m***d

Staycation

10.0

/10

Reviewed 9 week(s) ago

I never get bored staying here because the facilities are so excellent. Thank you.

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Accommodation's Reply

25 May 2026

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INDRA F.

10.0

/10

Reviewed 11 week(s) ago

recommend for large families

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Accommodation's Reply

06 May 2026

Dear Ms. Intra, Thank you for taking the time to review our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager

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Hendrikus B.

Business

10.0

/10

Reviewed 12 week(s) ago

The staff were very friendly, recommendation for stay for business or family activity

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Accommodation's Reply

25 Apr 2026

Dear, Mr. Hendrikus B. Thank you for taking the time to provide a review of our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting us to tried our menu & stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Greetings. Saeful Rochman. General Manager.

Lestyo H.

8.5

/10

Reviewed 13 week(s) ago

Good service & location. Clean room.

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Accommodation's Reply

20 Apr 2026

Dear Mr. Hendarto, Thank you for taking the time to write a review of our hotel. Your review means a lot to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royal Krakatau Silegon Hotel. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager

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dr Zulaikah i.

Staycation

10.0

/10

Reviewed 13 week(s) ago

Friendly staff, spacious and clean rooms, comfortable, large yard and parking area

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Accommodation's Reply

20 Apr 2026

To From Sulaigar I: Thank you for taking the time to review our hotel. Your review means a lot to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again next time. Sincerely, Saeful Rochman, General Manager

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dr Zulaikah i.

Staycation

10.0

/10

Reviewed 13 week(s) ago

The hotel staff is friendly. The rooms are spacious and clean, the grounds are spacious, the parking is ample, the atmosphere is comfortable, the food is delicious, and the menu is varied.

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Accommodation's Reply

20 Apr 2026

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L***m

Business

8.5

/10

Reviewed 13 week(s) ago

Quite comfortable and good service from the staff

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Accommodation's Reply

16 Apr 2026

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Arief H. M.

Business

10.0

/10

Reviewed 13 week(s) ago

I had a very satisfying 4-day, 3-night stay at this hotel. The cleanliness was maintained, and the hotel service was very friendly and helpful for our corporate event. Please improve any shortcomings. Overall, it was very impressive. Thank you, The Royale Krakatau.

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Accommodation's Reply

21 Apr 2026

Dear Mr. Arief H. M., Thank you for taking the time to write a review about our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager

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a***i

Staycation

9.7

/10

Reviewed 13 week(s) ago

It's just a hassle to turn on the TV, you have to call the staff.

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Accommodation's Reply

21 Apr 2026

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alvian k.

10.0

/10

Reviewed 13 week(s) ago

Very luxurious and comfortable, suitable for vacationing with family or partner

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Accommodation's Reply

17 Apr 2026

Dear Mr./Ms. Alvian, Thank you for taking the time to write a review of our hotel. Your review means a lot to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royal Krakatau Silecón. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager

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n***a

Staycation

9.4

/10

Reviewed 13 week(s) ago

It was a pleasant staycation. The rooms were clean, spacious, and well-appointed. There are many amenities available, including bicycles to explore the spacious hotel grounds and golf carts to explore the golf course.

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Accommodation's Reply

17 Apr 2026

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F***x

Business

10.0

/10

Reviewed 14 week(s) ago

The cleanliness and amenities are truly top-notch. This is our second staycation with my family at this hotel, and it never disappoints.

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Accommodation's Reply

14 Apr 2026

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A***a

Transit

8.8

/10

Reviewed 15 week(s) ago

The staff was friendly and helpful, but the superior room was in a different building, and the corridor to the room was a bit scary for me, a timid person, at first. I was pleasantly surprised to find the room spacious and the amenities very complete. 🫶 The downside was the toilet had a bad smell.

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Accommodation's Reply

09 Apr 2026

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The Royale Krakatau Hotel

Overall Ratings & Reviews The Royale Krakatau Hotel

8.7

8.7

8.6

8.7

8.7

Traveler Reviews The Royale Krakatau Hotel