SGD | EN

Support

Explore Valore Hotel

Traveloka (3,014)

Other sources (1)

7.9

Pleasant

From 3,014 reviews

Provided by travelers on

Cleanliness

7.8

Room Comfort

7.8

Meal

7.6

Location

8.1

Service and Facilites

7.9

People often mention about Valore Hotel

All

Bedroom (23)

Ambiance (19)

Variety (18)

Accessibility (17)

Staff Friendliness (15)

Wifi (15)

Bathroom (15)

Check-in/out Time (14)

Taste (13)

Activity Option (12)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Valore Hotel

Number of reviews per page

Customer reviews

K***a

Leisure

8.3

/10

Reviewed 2 week(s) ago

Just put it in, change the sheets, okay? Mine has blood stains and doesn't smell good, and the room is full of dust 😭

See original

1 people find it helpful

E***r

Leisure

6.8

/10

Reviewed 4 week(s) ago

The room is old and shabby. Some of the equipment didn't work, so I have to call the technician. The bathroom smells bad and shabby. I think management should improve the quality of the room for more comfort. The restaurant has no salt and pepper even when I request it to the waiter.

3 people find it helpful

C***o

Leisure

6.6

/10

Reviewed 4 week(s) ago

Apartment Hotel Clean Sheets & Blankets Fragrant Towels Clean & Fragrant Toilets

See original

Find this review helpful?

Z***n

Business

5.3

/10

Reviewed 5 week(s) ago

Very uncomfortable with the service of the hotel staff and also there are no towels to wipe after bathing so in my opinion it is not recommended

See original

Find this review helpful?

Ondi B.

Business

8.8

/10

Reviewed 6 week(s) ago

The staff is friendly and responsive, and have stayed here several times, it's satisfying.

See original

Find this review helpful?

G***A

8.4

/10

Reviewed 6 week(s) ago

towels please be prepared, don't ask for them please wipe the dust in the room area

See original

1 people find it helpful

S***t

8.3

/10

Reviewed 6 week(s) ago

the food is cold, the bathroom has soap but it doesn't smell good like old soap, then the mattress for some reason looks like there are wire marks or blood stains, then the towels smell musty..there is no Aqua available, only refill water..the facilities are complete, there is a free gym, sauna, and swimming pool..

See original

Find this review helpful?

H***i

Transit

7.9

/10

Reviewed 8 week(s) ago

Please pay attention to the suitability of the room.

See original

1 people find it helpful

dito d.

Staycation

8.5

/10

Reviewed 8 week(s) ago

Great, satisfactory check in, strategic location.

See original

Find this review helpful?

Rhisma T. H.

6.8

/10

Reviewed 9 week(s) ago

The room is not like the photo, the sheets are dull with blood stains, the room is dirty with lots of dust, you can sleep on the floor, the bathroom door can't be closed either, the breakfast is actually delicious but it's cold, not warm

See original

4 people find it helpful

Mohamad M.

10.0

/10

Reviewed 12 week(s) ago

Great, very good, next time I'll stay again.

See original

2 people find it helpful

C***n

Staycation

8.8

/10

Reviewed 12 week(s) ago

Everything was good, no complaints.

2 people find it helpful

S***a

Business

9.7

/10

Reviewed 12 week(s) ago

Keep up the good work! Will come back soon.

Find this review helpful?

Angga G.

Business

8.5

/10

Reviewed 14 week(s) ago

It was quite impressive to spend the night here when there were activities in Cimahi.

See original

2 people find it helpful

S***n

Transit

5.0

/10

Reviewed 15 week(s) ago

With the condition of the junior suite room, I think the price is overpriced, where the condition of the room is all dirty and itchy, the balcony is permanently locked, the room is narrow plus the corridor is dark with minimal lighting.

See original

3 people find it helpful

S***a

Transit

9.0

/10

Reviewed 16 week(s) ago

Overall quite good, the front office is friendly, helpful when checking in, the housekeeping staff is very responsive, the size of the room, the cleanliness of the bathroom needs to be improved again. The restaurant area seems to need renovation, the layout of the seating area and buffet table along with the variety of food for breakfast guests are unfortunately available in a cold state. needs to be improved again. Hotel access is very good, close to the toll gate is very accessible for tourists who stay in the buffer city of Bandung want to travel to Lembang or Ciwidey. Thank you Valore Hotel Cimahi. Hopefully always provide the best service to guests.

See original

2 people find it helpful

N***a

7.9

/10

Reviewed 19 week(s) ago

To be honest, the staff is not a problem at all, the hospitality is good. But the hotel facilities are quite minimal, the rooms are cramped and dirty, I'm sorry the bathroom has a lot of mold, the towels are also a bit musty, the linen is not clean and the mattress is no longer firm when you sleep on it. The AC is really cool, the wifi in the room is very lacking, it's very difficult to get a cellular signal too. The breakfast menu, I'm sorry, doesn't seem to be a hotel standard at all

See original

Find this review helpful?

Accommodation's Reply

09 Apr 2025

Dear Guest, Thank you for taking the time to share your feedback about your stay with us. We sincerely apologize for the inconvenience caused. Your feedback is invaluable and has been shared with the relevant teams to address these issues promptly. We are committed to improving our facilities and services to ensure a better experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future with an enhanced stay experience. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back for an even more enjoyable stay. Warm regards, Valore Hotel Management

B***y

Business

6.3

/10

Reviewed 19 week(s) ago

The front desk staff at check out was very unfriendly and did not ask for my initial deposit of 50 thousand. He was indifferent as if he had deliberately forgotten. He deliberately pretended to be confused. There was also no greeting or smile. The security guard was also unfriendly. It is not worth the price for a hotel far from Bandung with SPT facilities and unfriendly officers.

See original

1 people find it helpful

Accommodation's Reply

09 Apr 2025

D***e

6.7

/10

Reviewed 22 week(s) ago

The mattress is itchy like it hasn't been replaced. The hallway is really dark at night.

See original

1 people find it helpful

Accommodation's Reply

09 Apr 2025

r***i

5.3

/10

Reviewed 27 week(s) ago

If the electric kettle is leaking and yellow, don't use it, the hotel area and surrounding areas are dirty, if possible use sealed Aqua bottles or use a dispenser for drinking water, don't use a kettle because the water that is put in is worried that it won't be sterile, the bathroom should be enlarged and renovated, if possible, the food should be more varied, don't eat like food from stalls, don't let the cutlery be incomplete, the wifi keeps logging out

See original

3 people find it helpful

Number of reviews per page