Overall Ratings & Reviews Chara Hotel

Traveloka (4,785)
Other sources (5)
8.2
Very Good
From 4,785 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

7.9

Location

8.5

Service and Facilites

8.1

People often mention about Chara Hotel
All
Distance to City Center (97)
Bedroom (90)
Ambiance (82)
Staff Friendliness (79)
Bathroom (76)
Room Space (69)
Accessibility (66)
Surroundings (59)
Hotel Area (55)
Soundproof (51)
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Traveler Reviews Chara Hotel

Number of reviews per page
20
40
Customer reviews
M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
The staff were friendly except for the staff when I checked in. They were rude and took care of themselves.
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Verified Traveler
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Leisure
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7.3
/10
Reviewed 3 day(s) ago
The room I was staying in at the time had a good bed and bathroom, decent ventilation, and decent amenities. The only downside was the bathroom wasn't very clean, and the water was yellow, making it unsuitable for use.
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1 people find it helpful
Reviana
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 day(s) ago
The rooms are spacious, and check-in was smooth. The location is strategic.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, the room is great, just a little dusty.
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1 people find it helpful
Erika W.
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Staycation
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6.3
/10
Reviewed 4 week(s) ago
Great location, in the city center. It's a bit uncomfortable because all the rooms in this hotel are smoking rooms (according to the receptionist), even though we don't smoke. The floor feels shaky, and the window supports are rotting. It's a bit scary, isn't it?
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1 people find it helpful
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The service is friendly and very helpful.
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N***i
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Staycation
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9.7
/10
Reviewed 5 week(s) ago
Very impressive and interesting.. The service is very friendly.
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3 people find it helpful
Ermelya D. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Friendly staff, fast check-in and check-out. Comfortable rooms and close to everything.
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2 people find it helpful
R***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Strategically located in the city center. Close to everything. The hotel is comfortable and makes for a good night's sleep. Hot water is available, but it takes a while. Cleanliness is okay. However, there are no idle power outlets for ironing or charging your phone. If you want to, unplug the lights first. Motorcycles are safe and guarded by security.
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Verified Traveler
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Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Staff friendly and harganya affordable
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
It's very comfortable to stay here and the location is also strategic to everywhere.
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1 people find it helpful
L***L
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A small but well-equipped and clean hotel. Friendly staff. Keep up the good work!
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2 people find it helpful
B***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Clean room, easy access, close to destination
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2 people find it helpful
Veggy L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good, friendly staff and clean hotel
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2 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff was very friendly and responsive when we asked for assistance. It was very comfortable and enjoyable. I'll definitely stay here again next time.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Friendly staff, clean, fragrant, and fully equipped rooms ❤️
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3 people find it helpful
A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 12 week(s) ago
Very noisy during the night. We can hear motorcycles all night.
5 people find it helpful
Dave F. N.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 13 week(s) ago
The room was making noises, probably from the container. The bathroom door handle was broken and had been repaired haphazardly.
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6 people find it helpful
F***l
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Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 13 week(s) ago
The room smells unpleasant and damp, and the bathroom mat is made from a towel that's been torn or cut in half. The bathroom smells like human waste coming out of the drain, and it won't be affected by any air freshener spray.
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7 people find it helpful
a***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 13 week(s) ago
The rooms are already worth updating and the shower water is not strong enough, it really needs to be renovated and improved even though the hotel is unique and close to culinary delights only.
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5 people find it helpful
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