A***y

Staycation

10.0

/10

Reviewed 5 day(s) ago

Thank you for having us, Pacific Hotel BPP. It's such a great night ✨

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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A***a

10.0

/10

Reviewed 5 day(s) ago

Very good, next time I will come here again, it's really good and in the middle of the city, close to everywhere.

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Accommodation's Reply

28 Jan 2026

Thank you for choosing to stay at Pacific Balipan Hotel. Your valuable feedback is invaluable in reinforcing our commitment to providing clean and comfortable accommodations. We take your suggestions seriously and will use them to improve our services. We hope you had a memorable and comfortable stay at Pacific Balipan Hotel. Sincerely, The Pacific Balipan Hotel Management Team

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A***e

Leisure

8.5

/10

Reviewed 1 week(s) ago

During my several days here, I felt comfortable. The staff were all friendly, the housekeeping staff greeted us warmly, and the place was clean during our stay. However, when I tried the laundry service, it didn't have any fabric freshener. Please improve the laundry service, thank you.🙏

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Accommodation's Reply

28 Jan 2026

Thank you for choosing to stay at Pacific Balipan Hotel. Your valuable feedback is invaluable in reinforcing our commitment to providing clean and comfortable accommodations. We take your suggestions seriously and will use them to improve our services. We hope you had a memorable and comfortable stay at Pacific Balipan Hotel. Sincerely, The Pacific Balipan Hotel Management Team

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A***y

Business

10.0

/10

Reviewed 1 week(s) ago

Never regret staying here, the food is delicious, the staff is friendly too, check in check out is fast, will definitely come back again later, thank you Pacific Hotel BPP for having us.

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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R***i

Staycation

10.0

/10

Reviewed 1 week(s) ago

Friendly hotel staff, fast check-in and check-out process, clean rooms

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Accommodation's Reply

28 Jan 2026

Dear Pacific Hotel guests, Greetings from Pacific Hotel. Thank you for choosing Pacific Hotel Balikpapan. Your valuable feedback will help us further enhance our commitment to "Clean and Comfortable Service." We will listen attentively and incorporate your valuable feedback into our service improvements. We hope to provide you with an unforgettable and enjoyable stay at Pacific Hotel Balikpapan. Thank you. Pacific Hotel Management.

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S***Y

9.4

/10

Reviewed 2 week(s) ago

The hotel staff is friendly, the rooms are clean and comfortable.

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan

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Rahadian G. Y.

Leisure

10.0

/10

Reviewed 3 week(s) ago

Second time staying here, very satisfied, comfortable, delicious breakfast menu.

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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Sa

Siska a.

10.0

/10

Reviewed 3 week(s) ago

The hotel is clean ☺️ Next time I go on holiday to Balikpapan, I will come here again

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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H***a

Staycation

9.4

/10

Reviewed 3 week(s) ago

The hotel's location is in the city center. Plus, it's close to Momoyo ice cream... Ha. Ha. Ha... Awesome.

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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Leny A.

10.0

/10

Reviewed 3 week(s) ago

Staying here made my family's Christmas celebration memorable. Our exhaustion was rewarded with a very spacious and comfortable room, which didn't break the bank. Thank you to the friendly staff and delicious food. See you all, and thanks for everything.

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A***y

9.4

/10

Reviewed 3 week(s) ago

I've stayed here many times, the rooms are definitely great, the AC is cold, the rooms are clean, for those who want a staycation, Pacific can be included in the list.

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A***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

Always have a good experience staying at this hotel

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A***a

Transit

10.0

/10

Reviewed 3 week(s) ago

The breakfast is quite complete and affordable if you buy it when you check in.

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L***y

Leisure

10.0

/10

Reviewed 3 week(s) ago

The room was clean & luxurious, the food was delicious, the staff were friendly & helpful when I left my room key. It was a great holiday👍👍

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L***y

Leisure

10.0

/10

Reviewed 3 week(s) ago

Thank you for the service, I ordered 3 rooms at once... Enjoying the 2025 Christmas celebration in Balikpapan, an unforgettable experience with all my family🙏👍

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Verified Traveler

Transit

8.5

/10

Reviewed 3 week(s) ago

I like this hotel, the main thing is that in front of the hotel there is a mosque, on the left and right of the hotel there are lots of culinary options. I recommend this hotel.

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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A

Asmawati

Leisure

10.0

/10

Reviewed 4 week(s) ago

Friendly service from all reception staff to CS security 😊

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A***y

Staycation

9.1

/10

Reviewed 4 week(s) ago

The room is at the end near the exit door, at night the staff or people who pass through the exit door, the door slams, my sleep is startled, I don't know if it's the wind or what, please close the door when you go out the exit door, don't slam it.

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M***i

Leisure

8.2

/10

Reviewed 4 week(s) ago

The check-in and check-out process was fast, security was good, we were directed to park.

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1 people find it helpful

Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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R***i

Leisure

10.0

/10

Reviewed 4 week(s) ago

I would recommend it to others. The staff is friendly, the rooms are clean, and the bathrooms are also clean.

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1 people find it helpful

Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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Pacific Hotel Balikpapan

Overall Ratings & Reviews Pacific Hotel Balikpapan

8.5

8.5

8.2

8.7

8.4

Traveler Reviews Pacific Hotel Balikpapan

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