On the day before I was going to check in. I forgot to ask to set up my honeymoon, they informed me that the request must be made at least two days before check-in & offered to make a Letter & Love Towel, I am very grateful especially to Deri (reception staff) who has helped, the check-in was fast & easy. Asked for an ID card as a guarantee because I didn't have cash at that time, but what I really regret is, as we know that in Lembang it is very cold, my husband and I planned to soak in the Bathtub, but when we filled the water, a few moments later the hot water ran out and I estimated that it would take about 1 hour for the hot water to be available again. So I couldn't enjoy it while there .. because the Bathtub is attractive, it's a shame. Also for the Wifi is very very bad, it doesn't even connect once !! Yes, I have chatted the reception and they said there will be a technician to refresh it, but until I checked out the wifi was really not connected at all, even though there were some of my work that required wifi. It's quite disappointing, but overall, it's good for this price. There are a lot of things that could be improved, especially the ones I mentioned above. Thank you.