Very satisfying atmosphere, must come back again

Truly at one with nature, for those who really want to relax and stay focused

I'll miss staying here again. For those who want a peaceful atmosphere without the noise of vehicle horns, this place is perfect for resting.

The atmosphere is nice, natural and rural. The downside is the service and facilities. The receptionist and bellboy were rude and didn't help much. They seemed lazy. The room walls were dirty and damaged and hadn't been repaired. The room lacked a wardrobe, mirror, or drawers like most hotels. The Wi-Fi was also intermittent. The price is quite expensive for such poor service and facilities. I wouldn't recommend staying here.

The place is cool, lots of trees and lots of water flow so the atmosphere is like in the countryside, the place is very cool and not humid, really like the atmosphere... The room does not have AC because it is naturally cold, it is better to bring a jacket/sweater so you don't get cold. We stayed in a new executive room where there is a bathroom downstairs, there are no stairs to go up and down so it is not very friendly for elderly people who have limited mobility. Hot water is only for bathing, while the sink water is very cold, suggest that the sink faucet also be provided with hot water...

I really enjoyed staying here, it's perfect for chilling out, the atmosphere is also perfect for healing. I'm really satisfied.

Comfortable, the forest atmosphere is really there, cool, beautiful, I really like it

Breakfast food lacks flavor... Less variety... All mixed carbohydrates (rice, noodles, potatoes).

Friendly staff, clean, comfortable environment.

It's just that the Wi-Fi doesn't work, and the signal there is weak.

The hotel felt peaceful upon first arrival, but upon entering the room, I was shocked by the poorly maintained bathroom, even though the price wasn't cheap, exceeding 1 million rupiah per night. The bathroom flooring could be replaced to make guests more comfortable. At breakfast, the menu wasn't varied, and we only got stale rice and noodles, even though that was the only main course. It's truly disrespectful to guests; stale food isn't fit for consumption in the morning. Perhaps people need breakfast, especially when the hotel is far from food stalls. This is the first time I've stayed here and had a stale breakfast, even though I've traveled around the country and abroad. It's truly unacceptable.

Upon arrival, the staff was quite helpful because after checking in I was asked to wait for another officer to accompany me, but after 5 minutes there was no one, finally the receptionist did. The atmosphere around the room was good, but unfortunately the bathtub was dirty. When filled there were insects and twig dirt. First after filling it halfway I drained it and then refilled it, but there was still more even after refilling the water 3 times it was still there, in the end I didn't use it. Breakfast in my opinion all the food was a bit sweet so I didn't enjoy it and also lacked variety. Maybe it could be input for the future because it is on the list of resorts if I go to Bandung again. Oh yes and also there are many pools, maybe they could pay more attention to the cleaning schedule because it looks less attractive if it is so dirty.

The place is comfortable, the air is fresh. In the mornings, the air is cool and chilly. The accommodation area is nice, though some areas could use some cleaning and maintenance.

Friendly staff and beautiful atmosphere

The place is very comfortable, the area is spacious, there is a lot to explore here. The staff is friendly, the room is quite clean (note to the laundry staff, the blankets and sheets smell good but have lots of stains). There is a bathtub, hot water, complete toiletries. The Serenity room is close to a small river, making the atmosphere even more serene. If I go to Lembang again, I will probably stay here again.

Nice. The only downside is that it looks old and spooky, but it's clean and the hot water works well.

I booked 2 rooms and it was side by side. Unfortunately, one of the rooms smells terribly awful. I complained to the hotel and they gave us another room but not the same like what we've originally booked. The room is smaller and the ambiance is old, very different from what we booked.

I stayed here for two nights, January 5-7. Overall, it was comfortable and enjoyable. I took a room in Serenity 1, which had a direct view of the pool. The room was very comfortable. There was no air conditioning, but the temperature here was already cool, so I didn't really need it. The ambiance in the morning was excellent. A morning walk around and a look around revealed the green trees and cool air. Actually, there weren't many things I wasn't satisfied with, except that it would have been better if the Serenity 1 had a hairdryer and a smart TV. The Wi-Fi also needs improvement, as it often failed. The water heater in this Serenity 1 room was good, with hot water always available, except perhaps if there were a lot of people staying in the same room, when the hot water would be shared. The room was clean and the staff was friendly and efficient. Hopefully, Imah Seniman can improve in the future. I will definitely return to Imah Seniman if I have the time and opportunity.

I booked a forest view suite but there were some problems with the room, but thank God I was immediately given the option to move rooms.

I was not satisfied during my staycation at Imah, because I got a dirty room, the bathtub didn't work, it was noisy because there was a wedding and I got to skip the staff going back and forth, I was disappointed in general.