Hotel Candi Indah - Akpol Semarang

Explore Hotel Candi Indah - Akpol Semarang
8.4
Very Good
From 1,111 reviews
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Cleanliness

8.3

Room Comfort

8.3

Meal

8.0

Location

8.5

Service and Facilites

8.4

People often mention about Hotel Candi Indah - Akpol Semarang
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Ambiance (31)
Bedroom (30)
Staff Friendliness (28)
Bathroom (25)
Accessibility (23)
Distance to City Center (22)
Room Space (22)
Hotel Area (22)
Surroundings (20)
Wifi (20)
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Traveler Reviews Hotel Candi Indah - Akpol Semarang

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Customer reviews
Rio A. A.
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Business
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9.7
/10
Reviewed 4 week(s) ago
The restaurant is nice, but the place is not well lit.
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Accommodation's Reply
09 May 2026
Dear Mr. Rio Anga Arfianto, Kandy Indah Semarang Hotel sends its warmest greetings. Thank you for rating and sharing your experience staying at the HII Semarang Convention Centre. Your comments and suggestions are invaluable in helping us improve our services and provide the best facilities. We hope you will continue to choose us as your accommodation for future trips to Semarang. We look forward to welcoming you again. We wish you and your family good health. Sincerely, The Customer Service Team
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Yolanda P.
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8.8
/10
Reviewed 5 week(s) ago
The food is delicious and the service is friendly
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Accommodation's Reply
09 May 2026
Ms. Yolanda P., warm greetings from Kandy Indah Semarang Hotel. Thank you for giving us a star rating and sharing your experience staying at HCI Semarang Convention Hotel. We hope to maintain and continue to improve our services and facilities. We are happy when our guests are satisfied and helped by our facilities and services. We hope you will always choose us as your accommodation when you visit Semarang. We look forward to welcoming you back again. We wish you and your family good health. Sincerely, The Guest Experience Team
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Verified Traveler
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10.0
/10
Reviewed 7 week(s) ago
The place is comfortable in the middle of the city, cheap & clean
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. G*t, Sincerely yours from Kandy Indah Semarang Hotel. Thank you for your star rating and for sharing your experience staying at HCI Semarang Convention Hotel. We look forward to maintaining and further developing our services and facilities to the best of our ability. We are delighted when our guests are satisfied and assisted by our facilities and services. We hope you will always choose us as your accommodation when visiting Semarang. We look forward to welcoming you back again. We wish you and your family good health. Sincerely, The Guest Experience Team
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S***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Close to Akpol, so it's easy to supervise children who are taking part in the Taruna Bayangkara school selection process.
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Accommodation's Reply
13 Apr 2026
Dear Ms./Mrs. S*i, Sincerely yours from Kandy Indah Semarang Hotel. Thank you for giving us a star rating and sharing your experience staying at HCI Semarang Convention Hotel. We hope to maintain and further develop our services and facilities to the best of our ability. We are delighted when our guests are satisfied and assisted by our facilities and services. We hope you will always choose us as your accommodation when visiting Semarang. We look forward to welcoming you back again. We wish you and your family good health. Sincerely, The Guest Experience Team
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Patria A. C.
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Leisure
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10.0
/10
Reviewed 9 week(s) ago
Very impressive, comfortable, quiet, clean, tidy.
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Accommodation's Reply
13 Apr 2026
Dear Ms. Patricia Athi Chandra, Sincerely yours from Kandy Indah Semarang Hotel, Thank you for your star rating and for sharing your experience staying at HCI Semarang Convention Hotel. We hope to maintain and further develop our standards of service and facilities. We are happy when our guests are satisfied and assisted by our facilities and services. We hope you will always choose us as your accommodation when you visit Semarang. We look forward to welcoming you back again. We wish you and your family good health. Sincerely, The Guest Experience Team
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I***i
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8.4
/10
Reviewed 9 week(s) ago
Friendly and comfortable, the breakfast is really delicious and there are lots of choices.
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. I*i, Sincerely yours from Kandy Indah Semarang Hotel. Thank you for giving us a star rating and sharing your experience staying at HCI Semarang Convention Hotel. We hope to maintain and further develop our services and facilities to the best of our ability. We are delighted when our guests are satisfied and assisted by our facilities and services. We hope you will always choose us as your accommodation when visiting Semarang. We look forward to welcoming you back again. We wish you and your family good health. Sincerely, The Guest Experience Team
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G***o
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Transit
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10.0
/10
Reviewed 10 week(s) ago
Affordable price, good environment, easy access, close distance to the city.
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Accommodation's Reply
30 Mar 2026
Dear Mr./Ms. G*io, Sincerely yours from Candi Indah Semarang Hotel, Thank you for your star rating and for sharing your experience staying at HCI Semarang Convention Hotel. We hope to maintain and further develop our standards of service and facilities. We are happy when our guests are satisfied and assisted by our facilities and services. We hope you will always choose us as your accommodation when visiting Semarang. We look forward to welcoming you back again. We wish you and your family good health. Sincerely, The Guest Experience Team
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S***a
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8.5
/10
Reviewed 10 week(s) ago
Everything is ok, but unfortunately the explanation is a bit lacking huhu
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Accommodation's Reply
30 Mar 2026
Dear Ms. Selvia, Thank you for staying at Kandy Indah Semarang and for giving us a star rating. We apologize for any inconvenience you may have experienced. Your feedback and comments are valuable to us in developing and improving our services in the future. We hope HCI Convention will continue to be your top choice when visiting and participating in activities in Semarang. We wish you and your family good health and success. Sincerely, The Customer Experience Team
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L***o
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Transit
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8.5
/10
Reviewed 17 week(s) ago
Perhaps because we checked in quite late, the front desk staff seemed a little less welcoming. The room and bathroom were quite clean, although it looked like an older hotel. It was quite noisy in the morning (the room wasn't soundproof, and our room was on the ground floor, close to the restaurant and pool).
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1 people find it helpful
Accommodation's Reply
20 Feb 2026
Dear Mr./Ms. L*o, Thank you for staying at Candi Indah Semarang and for giving us a star rating. We apologize for any inconvenience you may have experienced. All your feedback and comments are valuable to us in developing and improving our services in the future. We hope HCI Convention will remain your first choice when visiting and engaging in activities in Semarang. We wish you and your family good health and success. Sincerely, The Customer Experience Team
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D***i
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Leisure
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9.4
/10
Reviewed 20 week(s) ago
The hotel is clean, quiet, and on a main road. The service is good.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Mr./Ms. D*i, Sincerely yours from Kandy Indah Semarang Hotel. Thank you for giving us a star rating and sharing your experience staying at HCI Semarang Convention Hotel. We hope to maintain and further develop our services and facilities to the best of our ability. We are delighted when our guests are satisfied and assisted by our facilities and services. We hope you will always choose us as your accommodation when visiting Semarang. We look forward to welcoming you back again. We wish you and your family good health. Sincerely, The Guest Experience Team
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Diah W.
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7.0
/10
Reviewed 21 week(s) ago
Many facilities, especially bathroom equipment, need to be replaced or at least cleaned of scale. Towels and mats need to be replaced because they have faded. Air fresheners need to be added to eliminate odors. Bed sheets and blankets need to be double-checked before guests enter. As for the staff, I think it's good.
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Accommodation's Reply
15 Jan 2026
Your reply: Dear Mr./Ms. Deah W, Thank you for visiting Kandy Indah Semarang Hotel and thank you for your star rating. We apologize for any inconvenience caused. All your feedback and comments are valuable to us in developing and improving our services in the future. We hope HCI Convention will remain your top choice when visiting and participating in activities in Semarang. We wish you and your family good health and success. Sincerely, The Customer Experience Team
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FACHMI W.
icon-Business
Business
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10.0
/10
Reviewed 29 week(s) ago
For me, this is the best 5-star hotel, with excellent management and work ethic from every employee, and excellent customer service. Continued success for this hotel; your trip to Semarang would be a complete waste of time if you didn't stay here. Super comfortable, clean, and friendly staff... Delicious food 👍
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4 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Ms. Fakmee Wibowo, It is with great pleasure that you thank you for rating us and sharing your experience during your stay at HCI Semarang Convention Center. We look forward to maintaining our standards and continuously improving our services and facilities. We are very pleased that our guests were satisfied and enjoyed our facilities and services. We hope that you, Fakmee, will continue to choose us as your accommodation during your stay in Semarang. We look forward to welcoming you back again and wish you and your family good health always. Best regards, Guest Experience Team
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Dina
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9.4
/10
Reviewed 29 week(s) ago
Everyone was very friendly. Coincidentally, I was from Jakarta, and my relative was getting married there, so we also rented the hotel for our stay. Thankfully, check-out wasn't rushed, as I have a 2-year-old child who takes a while to get ready to go home, hehe. I'd also suggest making the room lighting brighter, as it was a bit dark for me. Thank you.
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Accommodation's Reply
14 Nov 2025
Dear Ms. Dina Selviana, Thank you for visiting Hotel Kandy Indah Semarang and for giving us a star rating. We apologize for the inconvenience. All your suggestions and comments are valuable tools for us to improve and provide better services in the future. We hope that HCI Convention will continue to be your first choice when visiting and doing activities in Semarang. We wish you continued health and success. Best regards, Guest Experience Team
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R***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 30 week(s) ago
Very strategic location, comfortable
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Ms. Rahmayani Kurnia Ain, Thank you very much for your star rating and for sharing your experience staying at HCI Semarang Convention Center. We sincerely hope that we will maintain our standards and continuously improve our services and facilities. We are very pleased that our guests were satisfied and enjoyed our facilities and services. We sincerely hope that Ms. Rahmayani will continue to choose us as your accommodation throughout her time in Semarang. We look forward to welcoming you back again and wish you and your family good health always. Best regards, Guest Experience Team
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Romario R. K.
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Staycation
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10.0
/10
Reviewed 31 week(s) ago
Always satisfied. Thank you, traveling to Semarang or via Semarang is the best and most comfortable place to rest.
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2 people find it helpful
Accommodation's Reply
02 Nov 2025
Dear Mr. Romario Rinald Karafir, Sincerely yours, Candi Indah Hotel Semarang Thank you for your star rating and sharing your experience during your stay at HCI Semarang Convention Center. We look forward to maintaining our standards and continuously improving our services and facilities. We are very pleased that our guests were satisfied and enjoyed our facilities and services. We hope that Mr. Romario will continue to choose us as your accommodation throughout your activities in Semarang. We look forward to welcoming you back again and wish you and your family good health always. Best regards, Guest Experience Team
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Novita D.
icon-Business
Business
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10.0
/10
Reviewed 33 week(s) ago
The hotel building has been renovated and is much better than it was a few years ago. The staff is friendly and helpful. It's comfortable and safe.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Ms. Novita Devi, Warmest regards, Candi Indah Hotel Semarang Thank you for your star rating and sharing your experience during your stay at HCI Semarang Convention Center. We hope to maintain our standards and continuously improve our services and facilities. We are very pleased that our guests were satisfied and enjoyed our facilities and services. We hope that you, Novita, will choose us as your accommodation throughout your activities in Semarang. We sincerely hope that we will welcome you back again. Wishing you and your family good health always. Best regards, Guest Experience Team
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Alfian S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Stayed 1 night at the Candi Indah Akpol Hotel. The main problem was the AC, which wasn't cold at all. I reported it to the receptionist, but it still wasn't cold. The bathroom, toiletries, hot water, water heater, TV, breakfast menu, bed, cleanliness, etc. were all pretty good. 8/10.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Mr. Alfian S. Thank you for visiting Hotel Candi Indah Semarang and for your appreciation. We apologize for the inconvenience. Every suggestion and input from you is a valuable tool for us to continuously improve and provide better service in the future. We hope that HCI Convention will remain your first choice when visiting and engaging in activities in Semarang. Best wishes for continued health and success. Best regards, Guest Experience Team.
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Romario R. K.
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Staycation
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9.0
/10
Reviewed 37 week(s) ago
What is always found when staying here is hair that is always on the bathroom floor and clogs the drain, as well as the floor of the room that still has hair on the bed and the mug in the room please wash or clean it sometimes there are still lipstick marks and not replaced with a clean one. Please pay attention because every time I go to Semarang, the comfortable hotel for resting is at HCI but the things above are always annoying.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr. Romario Rainald Karafir, Thank you for visiting Hotel Candi Indah Semarang and for the star rating you have given us. We apologize for any inconvenience. Your every suggestion and input is a valuable tool for us to continuously improve and provide better service in the future. We hope that HCI Convention will remain your first choice when visiting and engaging in activities in Semarang. Best wishes for continued health and success. Best regards, Guest Experience Team.
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edy h.
icon-Leisure
Leisure
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10.0
/10
Reviewed 38 week(s) ago
The service and facilities are excellent. Access is also easy.
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Accommodation's Reply
10 Sep 2025
Dear Mr. Edy Haryanto. Warm greetings from Hotel Candi Indah Semarang. Thank you for your star rating and for sharing your experience while staying at the HCI Convention Semarang. We hope to maintain our consistency and improve our service and facilities. We are happy when our guests are satisfied and helped by our facilities and services. We hope you choose us as your accommodation during your activities in Semarang. We look forward to welcoming you back. We wish you and your family continued good health. Best regards, Guest Experience team.
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edy h.
icon-Leisure
Leisure
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10.0
/10
Reviewed 38 week(s) ago
Good access. Good service. Good facilities. Low prices.
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Accommodation's Reply
10 Sep 2025
Dear Mr. Edy Haryanto. Warm greetings from Hotel Candi Indah Semarang. Thank you for your star rating and for sharing your experience while staying at the HCI Convention Semarang. We hope to maintain our consistency and improve our service and facilities. We are happy when our guests are satisfied and helped by our facilities and services. We hope you choose us as your accommodation during your activities in Semarang. We look forward to welcoming you back. We wish you and your family continued good health. Best regards, Guest Experience team.
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Number of reviews per page
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