Amaris Hotel Panglima Polim

Explore Amaris Hotel Panglima Polim
8.4
Very Good
From 2,382 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.1

Location

8.6

Service and Facilites

8.4

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Staff Friendliness (50)
Surroundings (49)
Accessibility (49)
Bedroom (45)
Distance to City Center (41)
Bathroom (40)
Variety (40)
Wifi (35)
Ambiance (35)
Taste (34)
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Traveler Reviews Amaris Hotel Panglima Polim

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40
Customer reviews
I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
All are good, but there are some cockroaches in the bathroom.
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Verified Traveler
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10.0
/10
Reviewed 1 week(s) ago
The hotel staff was friendly and prompt with check-in and check-out. The breakfast was varied and delicious. The room was tidy and comfortable, and I especially liked the eco-friendly slippers and toothbrushes. Another plus is the strategic location, which offers easy access to everything, and numerous malls and culinary options nearby.
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Yohanna C.
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5.8
/10
Reviewed 5 week(s) ago
1. We came to check in, but they said the system was loading, we waited a long time, it was still okay. 2. But after checking in for a long time wanting to rest, we entered the room there were lots of cockroaches, but small cockroaches, in room 1, in the toilet 5 on the streets, we finally complained and asked to move rooms, fortunately we were moved to the 3rd floor. 3. After moving to the 3rd floor, my husband and I's room was clean even though we met another small cockroach and ended up stepping on it with my shoes. But my husband's room AC wasn't working properly, but the AC in my room was working fine. 4. After coming home from walking around Blok M, this hotel is close to Blok M, yes, met a small cockroach in the elevator. 5. When sleeping in my husband's room the noise of the AC machine outside finally disturbed his sleep. 6. Breakfast is delicious and varied. 7. The bathroom has strong water, it's nice and the hot water works very well. 8. Soap, shampoo, and hand soap are provided, but slippers are only provided in my husband's room, and even then there is only 1, not 2, while in my room there are no slippers and even one toothbrush is provided, while in my husband's room there are 2. 9. The hotel is old, hopefully it will be repaired slowly. Hopefully this input and complaint can make the Amaris Hotel even better in the future, thank you 🙏🏻
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Accommodation's Reply
27 Mar 2026
Dear Ms. Johanna C., Thank you for taking the time to write a review and share your experience staying at Amaris Panglima Polim Hotel. We apologize for any inconvenience you experienced, particularly regarding the check-in waiting time, the presence of insects in your room, and the issues with the air conditioning and amenities, which certainly did not meet our expected service standards. We are deeply sorry about this experience. We appreciate your appreciation for the variety of breakfast, the water pressure in the shower, and the hotel's excellent location near Block M. This positive feedback is an encouragement for us to continue maintaining our excellent quality. Regarding the issues you reported, we have forwarded them to the relevant team for immediate assessment and improvement, especially concerning room cleanliness, pest control, air conditioning inspection, and amenities to ensure they meet our standards. Your feedback is invaluable to us as evaluation data to improve the quality of our service and amenities in the future. We hope to welcome you back again with an even better stay experience. Thank you for your trust. Sincerely, The Management Team, Amaris Panglima Polim Hotel
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i***a
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Recommended, will come back again, maximum service.
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, This is a message from Amaris Panglima Polim 1 Jakarta! Thank you for taking the time to rate and review your stay at Amaris Panglima Polim 1 Jakarta on Traveloka. We are delighted that you were satisfied with our hotel. We will continue to strive to improve our services, cleanliness, and facilities. We have forwarded your positive feedback to our staff and team as encouragement. We sincerely hope to welcome you and your group back to Amaris Panglima Polim 1 Jakarta on your next visit to Jakarta. Sincerely, Hotel Manager
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i***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 5 week(s) ago
Amaris Hotel is always my first choice when traveling because it is comfortable, clean, the staff are friendly and very helpful, the food is delicious and varied, recommended.
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1 people find it helpful
Accommodation's Reply
26 Mar 2026
Dear Valued Guest, This is a message from Amaris Panglima Polim 1 Jakarta! Thank you for taking the time to rate and review your stay at Amaris Panglima Polim 1 Jakarta on Traveloka. We are delighted that you were satisfied with our hotel. We will continue to strive to improve our services, cleanliness, and facilities. We have forwarded your positive feedback to our staff and team as encouragement. We sincerely hope to welcome you and your group back to Amaris Panglima Polim 1 Jakarta on your next visit to Jakarta. Sincerely, Hotel Manager
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A***A
icon-Staycation
Staycation
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8.5
/10
Reviewed 5 week(s) ago
Friendly staff, strategic location, close to the viral Blok M
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, This is a message from Amaris Panglima Polim 1 Jakarta! Thank you for taking the time to rate and review your stay at Amaris Panglima Polim 1 Jakarta on Traveloka. We are delighted that you were satisfied with our hotel. We will continue to strive to improve our services, cleanliness, and facilities. We have forwarded your positive feedback to our staff and team as encouragement. We sincerely hope to welcome you and your group back to Amaris Panglima Polim 1 Jakarta on your next visit to Jakarta. Sincerely, Hotel Manager
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Alva Y. P.
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6.9
/10
Reviewed 6 week(s) ago
The location is truly very strategic near Blok M, but with the current condition of the room not being soundproof, I suggest that those who want to check in on Saturday night reconsider because every early morning the sound of 4-cylinder motorbikes on night rides is really loud, reaching into the room.
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Accommodation's Reply
18 Mar 2026
Dear Mr. Alva Y.P., Sincerely yours, from Amaris Panglima Polim Jakarta! Thank you for taking the time to write a review of Amaris Panglima Polim Jakarta on Traveloka. We are delighted to hear that Amaris Panglima Polim's location near Blok M made your stay convenient. We apologize for the inconvenience you experienced regarding external noise from your room, especially at night. This feedback is very important to us, and we will follow up immediately to use it in our evaluation to improve the quality of your stay, including soundproofing. We hope to welcome you back again in the future with an even better experience. Sincerely, Hotel Manager
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Friendly hotel staff when checking in and checking out of hotel rooms
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Accommodation's Reply
17 Mar 2026
Dear Valued Guest, Amaris Panglima Polim Jakarta would like to express our gratitude for taking the time to rate and review our hotel on Traveloka. We are committed to further improving our check-in and check-out services. We sincerely hope to welcome you and your group back to Amaris Panglima Polim Jakarta on your next visit to Jakarta. Sincerely, Hotel Manager
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R***a
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Leisure
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9.1
/10
Reviewed 8 week(s) ago
Close to bus terminal and MRT, close to Blok M Square and Blok M Plaza, easy to find food and shopping
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Accommodation's Reply
17 Mar 2026
Dear Sir/Madam, Warmest greetings from Amaris Hotel Panglima Polim Jakarta. Thank you for taking the time to rate and review Amaris Hotel Panglima Polim Jakarta with Traveloka. We hope to welcome you and your colleagues back to Amaris Hotel Panglima Polim Jakarta on your next visit to Jakarta. Sincerely, The Hotel Manager
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R***a
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Leisure
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8.8
/10
Reviewed 8 week(s) ago
The room is okay, close to the bus terminal and MRT, close to Blok M Plaza and Blok M Square, very easy to find places to eat and shop.
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Accommodation's Reply
17 Mar 2026
Dear Sir/Madam, Warmest greetings from Amaris Hotel Panglima Polim Jakarta. Thank you for taking the time to rate and review Amaris Hotel Panglima Polim Jakarta with Traveloka. We hope to welcome you and your colleagues to Amaris Hotel Panglima Polim Jakarta on your next visit to Jakarta. Sincerely, The Hotel Manager
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E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The room is clean... The breakfast is delicious... Amaris Hotel is top notch
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1 people find it helpful
Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for your kind review and for taking the time to share your experience staying at Amaris Panglima Polim Jakarta. We are delighted to hear that you were satisfied with the cleanliness of your room and enjoyed our breakfast. Your feedback is a great inspiration to our entire team to continue providing the best service. We hope to welcome you back again in the future. Sincerely, The Management Team, Amaris Panglima Polim Jakarta
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f***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Ok ok ok ok ok ok ok ok ok ok ok
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for your review and rating of Amaris Panglima Polim Jakarta. We are delighted that you enjoyed your stay. We will strive to provide even better service on your next visit. We look forward to welcoming you back again. Sincerely, The Management Team, Amaris Panglima Polim Jakarta
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Dhimas R.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
I booked non-smoking room for two nights, unfortunately I got smooking room on the fistt night. When I asked for change to non-smoking room, the rooms all fully occupied. However, I got non-smoking room on the second night. Overall, it is an excellent hotel. Worth for the money
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Accommodation's Reply
23 Feb 2026
Dear Mr Dhimas R, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced on your first night regarding the non-smoking room request. Due to the hotel being fully booked at that time, we were unfortunately unable to immediately accommodate your preference. We truly understand how important comfort is, and we appreciate your understanding until we were able to provide a non-smoking room on your second night. Your feedback is very important to us, and we will certainly improve our room allocation process to better meet our guests’ requests from the beginning of their stay. We are pleased to know that overall you found our hotel very good and worth the price. We look forward to welcoming you back for an even better experience in the future. Warm regards, Management Amaris Hotel Panglima Polim Jakarta
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AGUS D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Only parking is limited, otherwise it's comfortable
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Accommodation's Reply
23 Feb 2026
Dear Mr. Agus D., Thank you for taking the time to write a review. We appreciate your feedback regarding the limited parking space. Due to the hotel's central location, parking is limited during peak hours. However, we are pleased to hear that overall, you felt comfortable and safe during your stay with us. Your feedback is very important to us as we strive to improve our services in the future. We look forward to welcoming you back again. Sincerely, The Management Team, Amaris Panglima Polim Hotel Jakarta
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Y***s
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 13 week(s) ago
Poor soundproofing, with some street noise on weekends. However, the hotel's strategic location is a plus. The rooms are small but comfortable.
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Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Amarisban Limaporin 1 Jakarta would like to inform you that we appreciate you taking the time to write a review of Amarisban Limaporin 1 Jakarta on Agoda. We are delighted that you enjoyed your stay with us. We are committed to further improving our services, cleanliness, and facilities. We will share your valuable feedback with all our staff and strive for continuous improvement. We hope to welcome you back to Amarisban Limaporin 1 Jakarta again. Thank you. Sincerely, The Hotel Manager
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T***o
icon-origin-TRAVELOKA
5.3
/10
Reviewed 14 week(s) ago
Uncomfortable environment, noisy near the highway 24 hours a day, lots of vehicle noise. As the night goes on, there are even more sounds of illegal racing. The sound of the MRT train passing by is quite noisy. The condition of the room is quite worrying compared to Amaris in general, the furniture is old-fashioned, many are damaged and worn, the walls are moldy and dirty, positioned above the headboard, the toilet is dark, poorly lit, the exhaust fan is old and makes a loud squeaking noise when it is on. The advantage is that it includes breakfast, but the downside is that there are not enough seats in the restaurant, I have already taken food so I have to wait for an empty seat or go back to the room to eat. The variety of food is quite good but the taste is lacking. The staff service is quite good, no problems, what really needs to be improved and repaired are the facilities of the Amaris hotel and restaurant.
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Accommodation's Reply
26 Jan 2026
Dear Valued Guest, This is an announcement from Amaris Panglima Polim 1 Jakarta! Thank you for taking the time to rate and review your stay at Amaris Panglima Polim 1 Jakarta on Traveloka. We apologize for any inconvenience you may have experienced during your stay. We are committed to continuously improving our services, cleanliness, and facilities. We sincerely hope to welcome you and your colleagues back to Amaris Panglima Polim 1 Jakarta on your next visit to Jakarta. Sincerely, Hotel Manager
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B***g
icon-origin-TRAVELOKA
8.3
/10
Reviewed 18 week(s) ago
Strategic location, close to mall and MRT station. Room and toilet cleanliness is lacking.
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, This is an update from Amaris Panglima Polim 1 Jakarta! Thank you for taking the time to rate and review your stay at Amaris Panglima Polim 1 Jakarta on Traveloka. We apologize for any inconvenience you experienced during your stay. We are committed to improving our services, cleanliness, and facilities. We sincerely hope to welcome you and your colleagues again on your next visit to Jakarta. Sincerely, Hotel Manager
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R***h
icon-Business
Business
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10.0
/10
Reviewed 19 week(s) ago
Clean hotel, suitable for business trips or family
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, This is a message from Amaris Panglima Polim 1 Jakarta! Thank you for taking the time to rate and review your stay at Amaris Panglima Polim 1 Jakarta on Traveloka. We are delighted that you were satisfied with our hotel. We will continue to strive to improve our services, cleanliness, and facilities. We have forwarded your positive feedback to our staff and team as encouragement. We sincerely hope to welcome you and your group back to Amaris Panglima Polim 1 Jakarta on your next visit to Jakarta. Sincerely, Hotel Manager
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R***h
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Hotel close to everywhere, good wifi, friendly staff, good!
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, This is a message from Amaris Panglima Polim 1 Jakarta! Thank you for taking the time to rate and review your stay at Amaris Panglima Polim 1 Jakarta on Traveloka. We are delighted that you were satisfied with our hotel. We will continue to strive to improve our services, cleanliness, and facilities. We have forwarded your positive feedback to our staff and team as encouragement. We sincerely hope to welcome you and your group back to Amaris Panglima Polim 1 Jakarta on your next visit to Jakarta. Sincerely, Hotel Manager
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R***h
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Comfortable hotel, close to the desired location, easy transportation access
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, This is a message from Amaris Panglima Polim 1 Jakarta! Thank you for taking the time to rate and review your stay at Amaris Panglima Polim 1 Jakarta on Traveloka. We are delighted that you were satisfied with our hotel. We will continue to strive to improve our services, cleanliness, and facilities. We have forwarded your positive feedback to our staff and team as encouragement. We sincerely hope to welcome you and your group back to Amaris Panglima Polim 1 Jakarta on your next visit to Jakarta. Sincerely, Hotel Manager
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Number of reviews per page
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