Royal Safari Garden Resort & Convention

Explore Royal Safari Garden Resort & Convention
8.5
Very Good
From 17,900 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.7

Service and Facilites

8.5

People often mention about Royal Safari Garden Resort & Convention
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Family Friendly (607)
Staff Friendliness (559)
Ambiance (548)
Bedroom (528)
Activity Option (515)
Variety (510)
Hotel Area (504)
Accessibility (491)
Taste (490)
Room Space (480)
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Traveler Reviews Royal Safari Garden Resort & Convention

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40
Customer reviews
putri m. s.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 day(s) ago
Location is okay, but don't know why the bathroom smells.
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Accommodation's Reply
16 Jun 2026
Dear Auntie Phutree, Warm greetings from Safari Royal! Thank you for taking the time to share your stay at Safari Royal. We are delighted that you had a memorable experience and we appreciate your rating, which motivates us to always provide the best service. We hope to welcome you and your family back to Safari Royal again soon. Sincerely, Safari Royal
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M***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Overall, the service, infrastructure, and facilities are good. The quality of the facilities and infrastructure is being maintained.
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Accommodation's Reply
16 Jun 2026
Dear M*i Family, Warm greetings from the Royal Safari Park! Thank you for taking the time to share your experience at the Royal Safari Park. We are delighted that you had a memorable experience and we greatly appreciate your rating, which certainly motivates us to always strive to provide the best service. We hope to welcome you and your family back to the Royal Safari Park again. Sincerely, Royal Safari Park
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C***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Nice hotel. Worth the stay for the price. Nice mini zoo and activities for the kids.
1 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear Mr./Ms. C*g, Sincerely yours from the Royal Safari Park! Thank you for taking the time to share your experience during your stay at the Royal Safari Park. We are delighted that you had a memorable experience and we greatly appreciate your rating, which certainly motivates us to always strive to provide the best service. We hope to welcome you and your family back to the Royal Safari Park again. Sincerely, Royal Safari Park
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The service was excellent, friendly, and helpful. Especially since this was the first time I arrived at 12:30, the room was already ready, and the customer service gave me the key. Thank you very much. What needs to be improved: the thoroughness of the food before it's served at Sky Restaurant; there was a small insect in the sauce glass.
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Accommodation's Reply
16 Jun 2026
Dear M*i Family, Warm regards from Royal Safari Park! Thank you for taking the time to share your experience at Royal Safari Park. We apologize for the incident that occurred and will immediately conduct a thorough investigation to ensure it does not happen again in the future. We greatly appreciate the rating you received, which motivates us to always strive to provide the best service. We hope to welcome you and your family back to Royal Safari Park again. Sincerely, Royal Safari Park
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susyana
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Our staycation here was truly enjoyable. A day spent here flew by in no time, and the hotel's entertainment was so ample that there was no need to leave.
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1 people find it helpful
Accommodation's Reply
11 Jun 2026
Dear Susana, Warm greetings from Royal Safari Garden! Thank you for taking the time to share your experience at Royal Safari Garden. We are delighted that you had a memorable experience, and we greatly appreciate your rating. Your feedback motivates us to always strive to provide the best service. We hope to welcome you and your family back to Royal Safari Garden again soon. Sincerely, Royal Safari Garden
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
The first time I went to the hotel, I was surprised that it was a long way to get there, but there's a free shuttle. It's a bit difficult to get GoFood to the front of the hotel, and the receptionist is a long way away.
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Accommodation's Reply
11 Jun 2026
Dear M*a, Warm greetings from the Royal Safari Park! Thank you for taking the time to share your experience at the Royal Safari Park. We are delighted that you had a memorable experience and we greatly appreciate your rating, which certainly motivates us to always strive to provide the best service. We hope to welcome you and your family back to the Royal Safari Park again. Sincerely, Royal Safari Park
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Marlina P. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Awesome, I'll stay here again. Clean, quiet, and just awesome 😍🥰❤️👍🏻
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1 people find it helpful
Accommodation's Reply
11 Jun 2026
Dear Ms. Marlina, Warm greetings from Royal Safari Garden! Thank you for taking the time to share your experience at Royal Safari Garden. We are delighted that you had a memorable experience, and we greatly appreciate your rating. This certainly motivates us to always provide the best service. We hope to welcome you and your family back to Royal Safari Garden again. Sincerely, Royal Safari Garden
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n***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
For those who like sports, this is the perfect place, you can take 5000 steps in one day.
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Accommodation's Reply
11 Jun 2026
Dear Mr./Ms. N*i, Sincere regards from Royal Safari Park! Thank you for taking the time to share your experience during your stay at Royal Safari Park. We are delighted that you had a memorable experience and we appreciate your rating, which certainly motivates us to always strive to provide the best service. We hope to welcome you and your family back to Royal Safari Park again. Sincerely, Royal Safari Park
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Renat D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
In my personal opinion, the Royal Safari Garden Hotel is the most complete, clean, with friendly and smiling staff, and excellent comfort. I've stayed here twice via the app.
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3 people find it helpful
Accommodation's Reply
11 Jun 2026
Dear Mr. Renat, With our deepest respect from the Royal Safari Park! Thank you for taking the time to share your experience and that of your family during your stay at the Royal Safari Park. We were very happy with your second visit and that you always enjoyed memorable experiences. We greatly appreciate your rating, which certainly motivates us to continue providing the best service. We hope to welcome you and your family back to the Royal Safari Park again. Sincerely, Royal Safari Park
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sofi w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was a truly delightful stay at Safari Royal Garden. The hotel facilities are complete and comfortable. The fire dance show was very entertaining. The service was excellent. The breakfast menu was delicious. The service was very pleasant. ^_^
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Accommodation's Reply
03 Jun 2026
Dear Sophie, We extend our heartfelt greetings from Royal Safari Park. Thank you so much for sharing your experience at Royal Safari Park. We are delighted to hear that you created wonderful memories. We appreciate your high rating. We will continue to strive to provide the best possible service. We look forward to welcoming you and your family back to Royal Safari Park again. From Royal Safari Park
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
So happy to take a short vacation in this place.
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Accommodation's Reply
03 Jun 2026
Dear Mr.s. G***t, Thank you for your wonderful review of Royal Safari Garden. We are delighted to know that you enjoyed our complete facilities and had a comfortable stay experience. Your kind feedback truly motivates us to continue providing the best experience for our guests. We look forward to welcoming you again soon. Warm regards, Royal Safari Garden.
G***t
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
Overall, it's a very good hotel, very kid-friendly. There are lots of attractions and play areas for children. The staff is very friendly. The rooms are clean and quite spacious, but unfortunately, they aren't soundproof, and one of the rooms I booked didn't have the air conditioning. I happened to be staying at the Giraffe Hotel. 🙏🏼
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Accommodation's Reply
16 Jun 2026
Dear G*t Family, Warm regards from Royal Safari Park! Thank you for taking the time to share your experience at Royal Safari Park. We apologize for the incident and are conducting a thorough investigation to ensure it does not happen again in the future. We greatly appreciate your rating, which motivates us to always strive to provide the best service. We hope to welcome you and your family back to Royal Safari Park again. Sincerely, Royal Safari Park
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Perfect for families and kids. Exciting, lots of activities!
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Accommodation's Reply
03 Jun 2026
Dear Mr. D***i, Thank you for your wonderful review of Royal Safari Garden. We are delighted to know that you enjoyed our complete facilities and had a comfortable stay experience. Your kind feedback truly motivates us to continue providing the best experience for our guests. We look forward to welcoming you again soon. Warm regards, Royal Safari Garden.
m***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Overall, all good... Happy to stay here... It's just that sometimes someone burns trash in the surrounding environment, especially when waking up in the morning and going out of the room... the smoke is very, very disturbing. Coincidentally, I was in the back part of the Panda Hotel... so the smell of smoke was quite considerable, instead of breathing fresh air in the morning... Thank you...
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear M***l Family, Warmest greetings from Royal Safari Garden. Thank you for sharing your recent experience with us. Please accept our sincere apologies for the inconvenience caused smoked brun environment out of hotel without your expectations. This is not reflective of our standards, and we will investigate this incident thoroughly to ensure it does not recur. We hope to have the pleasure of welcoming you back and providing a seamless experience worthy of Royal Safari Garden. Best regards, Royal Safari Garden.
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Lots of facilities, okay for bringing kids, no need to go anywhere else.
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Accommodation's Reply
03 Jun 2026
Dear Valued Partner, Sincere regards from Royal Safari Garden! Thank you for taking the time to share your experience at Royal Safari Garden. We are delighted that you had a memorable experience, and we appreciate your rating, which motivates us to always provide the best service. We sincerely hope to welcome you and your family back to Royal Safari Garden again. Sincerely, Royal Safari Garden
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M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Great, complete facilities, excellent service.
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2 people find it helpful
Accommodation's Reply
30 May 2026
Dear M*d Family, Warm greetings from Safari Royal! Thank you for taking the time to share your experience at Safari Royal. We are delighted that you had a memorable stay, and we appreciate your rating, which motivates us to always provide the best service. We hope to welcome you and your family back to Safari Royal again soon. Sincerely, Safari Royal
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful upon check-in.
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Accommodation's Reply
03 Jun 2026
Dear R*n Family, Warm greetings from the Royal Safari Park! Thank you for taking the time to share your experience at the Royal Safari Park. We are delighted that you had a memorable experience and we appreciate your rating, which motivates us to always strive to provide the best service. We hope to welcome you and your family back to the Royal Safari Park again. Sincerely, Royal Safari Park
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Wulandari
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Kids friendly, once you're here you definitely won't need to go anywhere else... Friendly staff, lots of food variety, cleanliness is maintained, only the executive leopard room is not soundproof enough.
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1 people find it helpful
Accommodation's Reply
30 May 2026
Dear Mr./Ms. Wulandari, Warm greetings from the Royal Safari Park! Thank you for taking the time to share your and your family's experience at the Royal Safari Park. We greatly appreciate your detailed feedback and comments, which will help us improve and develop further in the near future. We especially value your rating, which certainly motivates us to always strive to provide the best service. We hope to welcome you and your family back for another holiday at the Royal Safari Park, and of course, to experience even more modern and exciting things. Sincerely, Royal Safari Park
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G***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
An average hotel, needs to reboot the service to be the most popular destination in Puncak Bogor.
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Accommodation's Reply
26 May 2026
Dear Mrs.G***a, Warmest greetings from Royal Safari Garden. Thank you for sharing your wonderful family holiday experience at Safari Garden Hotel. We’re delighted to hear that you enjoyed the facilities. We also appreciate your feedback regarding services quality. Please accept our apologies for this inconvenience, and rest assured that this will be reviewed for improvement. We look forward to welcoming you and your family again for another enjoyable stay. Warm regards, Royal Safari Garden
R***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Room 260's window is near the AC pipe, or what, I don't know... it's very noisy. The food isn't very varied. Cleanliness is okay.
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Accommodation's Reply
26 May 2026
Dear Mr. & Mrs.R***a, Warmest greetings from Royal Safari Garden. Thank you for sharing your recent experience with us. Please accept our sincere apologies for the inconvenience annoying noise and variety breakfast your expectations. This is not reflective of our standards, and we will investigate this incident thoroughly to ensure it does not recur. We truly appreciate your kind words for comfort, and we are pleased they could make your stay more memorable. We hope to have the pleasure of welcoming you back and providing a seamless experience worthy of Royal Safari Garden. Best regards, Royal Safari Garden.
Number of reviews per page
20
40