Overall Ratings & Reviews 1O1 URBAN Jakarta Thamrin

During my 4-night stay at 101 Urban, all the staff were friendly, making me feel at home at 101 Urban. The hotel's location is also close to the city center, and there are many food stalls around 25 meters outside the hotel.

Strategic location and friendly hotel staff

The request was not heeded. I had chosen a room that was a bit higher up, but maybe because I didn't check enough, I got a room in the old building, but I was a bit disappointed.

Friendly staff, cold AC, spacious room

Good, close to everywhere, friendly staff serving

For an "Executive" level room, comfort and facilities should be prioritized for customers. First, the room is not soundproof, outside conditions with many guests, sound penetrates the room and makes it uncomfortable. Second, I have informed the receptionist, perhaps by reprimanding the loud guest (who happened to be a guest across the room) to be more discreet in their conversation so as not to disturb other guests, but it was not done. Third, still related to the room, because I felt disturbed and tried the option of moving rooms, the hotel immediately said there were no other rooms and did not offer other solutions for this incident that could have been moved to a non-smoking executive room, for example (I booked a non-smoking room). Fourth, in the "executive" level room, the facilities should be different from the standard, but what I got was no hairdryer, and no hot water as if there was no water heater. This is very disappointing because hot water itself was listed in the room facilities before I booked, which I did not get at all. Hopefully it can be better, especially regarding guest comfort in the room, and also be able to provide solutions for every guest who has a complaint about a situation that is considered to be detrimental to the guest themselves.

All the staff are friendly, the facilities are also good, especially since there is a cafe on the rooftop on the top floor, you can see a beautiful view of the city at night.

It's really cool, really comfortable, the rooms are big, the food is delicious, the atmosphere is really good, really satisfied staying here.

Hotel in the center of Jakarta with very affordable prices

I absolutely loved staying here at 101 Urban Jakarta Thamrin. Besides its strategic location, the service is excellent and friendly. I especially appreciate the security (the staff at the front desk), who were very helpful. I happened to have a lot of luggage when I arrived, hehe.

Second night... More comfortable and even more at home. Awesome 101 Urban Thamrin.

City hotel is quite cheap and strategic area in the city center

One of the best hotels I've ever stayed at, and I'm a regular at Hotel 101 wherever I go. The service, cleanliness, and food never disappoint... Always the best. Best wishes to Hotel 101 Urban Thamrin.

It's a pleasure to stay at 101 Urban Thamrin. The location is strategic, especially on Sunday mornings when there's CFD, just cross the street. The breakfast menu has a wide variety, but it's a shame the elevator has to be switched, especially on weekends, and you have to be a little patient. Highly recommended.

Great. I like staying here.

Room cleanliness needs to be improved. When checking in, there were lots of strands of hair on the floor tiles, as if they hadn't been swept by the staff. The room was in an old building. The sofa needed to be washed/cleaned, with lots of stains and wasn't comfortable to sit on. We were only in transit for one night and had to go to the station in the morning, so we didn't have breakfast. Hopefully the room cleanliness will improve.

The hotel staff is very friendly, and the security guards are especially vigilant. Guests are treated with utmost care, without exception.

I like this hotel, clean and staff service is very kind. The location also very good, near the city, mall, and other shopping centers.

It's fine. It's just that the hot water in the bathroom isn't hot, even though the faucet is turned all the way to hot.

So far I've stayed here twice, it's good but the phone is dead in the room.