Good morning. We apologize for any inconvenience this may have caused. The AC problem is actually very easy to handle if you inform the receptionist or standby staff directly, and don't suddenly leave without any notification. AC problems may be remote settings, outdoor cleaning or freon filling, which our engineers are ready to respond quickly to work on. And when we received this review, we had confirmed that the room was cold again as before. And one more thing, there are no room prices for 100 thousand with good swimming pool facilities, strategic location, and located in the famous tourist spot Gili Trawangan.