I liked the spacious room. The ambiance and view were great, but the restaurant staff were a bit unfriendly. The lobby staff were nice, friendly, and always smiling.

The hotel is very friendly and nice,

The location is centrally located. The hotel is somewhat under-maintained, possibly due to declining occupancy rates. The lighting in the rooms is very poor, dim, making the atmosphere less comfortable. A suggestion could be to maximize the floor space and improve in-room amenities, such as nightlights.

The first time I went there the staff was friendly, the atmosphere was nice and cool, but the Wi-Fi was not connected but I liked it. Recommend going there again.

Overall, it was very good. The room was quite large and very comfortable for resting. The food tasted delicious and there was quite a variety, starting from juice, there were three flavors, chicken porridge, chicken noodles, chicken soto. The main course also had many side dishes, there was fresh fruit. The only note is that the TV was still an old TV using cable TV, not many options, and the Wi-Fi network was unstable, maybe because I was on the 10th floor. But overall, I recommend staying at this hotel if you visit Jambi.

Nice, clean, satisfying. Close to the mall.

The view is nice, nice, and clean.

Comfortable and quite close to the airport.

The hotel staff was very friendly and kind, making the process very easy. The food was delicious, and the room amenities were quite good.

Ok with the facilities provided

The spring bed is not comfortable to sleep on, because the springs are loose, my whole body aches.

There are ants and small animals that make you anxious and make sleeping uncomfortable, the sheets and towels are stained, the top edge of the toilet is dirty so it gives a dirty impression, the floor of the room is dirty especially behind the chair, the staff are friendly ☺

The rooms are comfortable and clean, the food is delicious.

Highly recommended for a place to stay

The service is less responsive, repeated calls to the receptionist got no response.

The water was really murky, the food was awful, and the room smelled awful. I'm sorry, but I have to be honest so the hotel can improve and be even better.

The hotel is not well maintained. The rooms are full of cockroaches, the floors and carpets are dusty. Ambiance/Facilities: A bit quiet... The hotel hallway is a bit scary. Staff Assistance: A bit lacking, no one helps, have to climb stairs to the elevator... Not suitable for the elderly. Highlights: Not recommended. Price: Not worth the price. Location: Not strategic and very quiet.

The service is quite good, only the room is not comfortable because it smells damp.

The facilities are very old, the mattress springs are no longer good, what's worse, when you go down the elevator you meet rats and there are lots of bed bugs in the room.

The room access card I received was problematic, it could be upgraded.