Beston Hotel Palembang

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Overall Ratings & Reviews Beston Hotel Palembang

Traveloka (11,744)
Other sources (3)
8.5
Very Good
From 11,744 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about Beston Hotel Palembang
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Distance to City Center (208)
Bedroom (192)
Staff Friendliness (186)
Room Space (186)
Ambiance (179)
Bathroom (164)
Hotel Area (155)
Accessibility (153)
Family Friendly (151)
Taste (137)
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Traveler Reviews Beston Hotel Palembang

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40
Customer reviews
E***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
The hotel is very comfortable and strategically located. To get to the airport, just cross the street using the public LRT.
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Accommodation's Reply
12 May 2026
Dear valued guests and prospective guests of Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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Prasetyo
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10.0
/10
Reviewed 4 day(s) ago
Like the promo, comfortable with the place
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Accommodation's Reply
12 May 2026
We would like to extend a warm invitation to Mr. Prasetyo from Beston Palembang. Dear Mr. Prasetyo, Thank you for your visit, comments, and feedback. We are committed to continuous improvement to enhance your satisfaction during your stay at the hotel. We look forward to welcoming you and your family again and look forward to providing even better service. Sincerely, from the beautiful city of Palembang, John Johan Tiseira, General Manager
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R***k
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
Clean rooms, delicious food, friendly staff, fast check-in process.
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Accommodation's Reply
12 May 2026
Dear valued guests from Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay. We look forward to welcoming you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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Y***o
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Leisure
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8.5
/10
Reviewed 1 week(s) ago
Everything's fine, but many visitors have complained about the elevator being very slow. The elevator door sensor seems to be broken, and my child almost got trapped because it wouldn't open when held with his hand.
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Accommodation's Reply
12 May 2026
Dear Mr./Mrs. Pe, Thank you for your visit, feedback, and rating. We are committed to continuous improvement to enhance the satisfaction of all our guests during their stay at the hotel. We apologize for the inconvenience you experienced due to the elevator issue, but it has now been resolved. Please visit us again. We look forward to serving you and your family even better. Sincerely, Saneh Palembang, John Johan Tisera, General Manager
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imanpoetra k.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Fun and very comfortable
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Accommodation's Reply
12 May 2026
From Beston Palembang Hotel, Imam Puetra extends his gratitude for your visit, feedback, and rating. We are committed to continuous improvement to enhance guest satisfaction throughout your stay. We invite you to return; we look forward to serving you and your family with the best possible service. Best wishes from Charm of Palembang, John Johan Tiseira, General Manager.
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H***y
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
the room was upgraded thank you to mbak @eka for the best service
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Accommodation's Reply
12 May 2026
Dear valued guests and prospective guests of Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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M***y
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
It was fun and the food was delicious. The staff were very friendly. Thank you.
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Accommodation's Reply
12 May 2026
Dear valued guests and prospective guests of Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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A***d
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room was clean. The staff was friendly. Good recommendation to others.
1 people find it helpful
Accommodation's Reply
12 May 2026
Dear valued guests from Beston Palembang, thank you for your visit, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again and provide even better service. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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Ayu S.
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Really like the Beston Hotel Palembang, it's comfortable and I want to come again🥰
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Accommodation's Reply
12 May 2026
Dear valued customer, Ayu, from Beston Palembang Hotel, we would like to express our gratitude for your visit, feedback, and rating. We remain committed to continuously improving and enhancing the satisfaction of all our guests during their stay at our hotel. We look forward to serving you and your family again. Best wishes from Charm of Palembang, John Johan Tiseira, General Manager.
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R***y
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The location is strategic, the staff is also friendly, the rooms are very comfortable and the food is varied and delicious 🥰
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R***n
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10.0
/10
Reviewed 3 week(s) ago
Very good. Nice. Clean. Variety.
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Verified Traveler
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6.2
/10
Reviewed 3 week(s) ago
Please take another look at the sheets and blankets in the hotel room because when I stayed there was a torn blanket.
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a***m
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Cool, very maximum service
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J***R
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The staff is friendly. Highly recommended 🫶
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B***n
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9.7
/10
Reviewed 4 week(s) ago
The hotel is located near the city center, the service is friendly and the food is delicious.
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Kartika
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 week(s) ago
Every time I go to Palembang, I always go to my regular hotel. I really like the service: the rooms are clean, and the food is delicious.
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F***a
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9.4
/10
Reviewed 5 week(s) ago
Comfortable room, cheap price, very worth it in my opinion.
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A***a
icon-Leisure
Leisure
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9.4
/10
Reviewed 5 week(s) ago
Love the friendly service and the quiet and clean atmosphere.
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a***m
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 week(s) ago
beston hotel..fun day 🤪🤪
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Accommodation's Reply
12 May 2026
Dear valued guests from Beston Palembang, thank you for your visit, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again and provide even better service. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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M***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Awesome, affordable prices in the city center
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Accommodation's Reply
12 May 2026
Dear valued guests and prospective guests of Beston Palembang, thank you for your stay, feedback, and ratings. We are committed to continuous improvement to enhance your guest experience during your stay at our hotel. We sincerely hope to welcome you and your family again. Best wishes from the charm of Palembang, John Johan Tiseira, General Manager.
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Number of reviews per page
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