8.5
Very Good
From 2,876 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Lembah Ciater Resort Managed by Sahid
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Staff Friendliness (31)
Bathroom (28)
Hotel Area (27)
Bedroom (26)
Taste (26)
Ambiance (25)
Family Friendly (23)
Accessibility (22)
Room Space (21)
Surroundings (20)
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Traveler Reviews Lembah Ciater Resort Managed by Sahid

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40
Customer reviews
Juniawan S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
For friendly hotel staff and quick response when needed, staying here is recommended for the mountain views of the Ciater area, Subang Regency.
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Heri P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The location is close to tourist attractions and close to hot springs.
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B***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
nice hotel.... nice staff...........................
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Eksa R. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
the staff was very friendly,
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Accommodation's Reply
08 Sep 2025
Dear Ms./Mrs. Elsa, We are very grateful for your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and service from our team. We will share your comments with our team. We are sure that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as satisfying as your previous one. Best regards, Yanto Firdo – Hotel Manager.
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everyone is friendly, check-in was easy, the atmosphere is very calm, this is my second experience staying here, the restaurant always makes me miss it, there are lots of delicious menus... Next time, hopefully I can come here again on holiday with my wife and children... thank you for the very pleasant service...
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Accommodation's Reply
08 Sep 2025
Dear Sir/Madam, …. We are very grateful for your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and services from our team. We will share your comments with our team. We are sure that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as satisfying as your previous one. Best regards, Yanto Firdo – Hotel Manager.
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Putri S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall, it's ok. Not far from Ciater, only 5 minutes away from Gracia, it's also close.... The staff is friendly and nice, but the TV is lacking, heheheheh, not many options, maybe because it's in the mountains.... The internet is fast in the room because it's installed with a rooter, there's a big mosque too, it's comfortable.
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Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, We are very grateful for your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and service from our team. We will share your comments with our team. We are sure that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as satisfying as your previous one. Best regards, Yanto Firdo – Hotel Manager.
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable and clean, the mosque is nice
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Accommodation's Reply
25 Aug 2025
Dear Sir/Madam, …. We are very grateful for your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and services from our team. We will share your comments with our team. We are sure that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as satisfying as your previous one. Best regards, Yanto Firdo – Hotel Manager.
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Nur A. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Recommended... friendly staff.. escorted to the room. Because the distance from the lobby to the room is quite a bit since this is a resort.. breakfast is also delivered to the room... next time I will check in again here❤❤
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Sir/Madam, …. We are very grateful for your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and services from our team. We will share your comments with our team. We are sure that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as satisfying as your previous one. Best regards, Yanto Firdo – Hotel Manager.
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S***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, escorted to the room because the distance from the lobby to the room is quite far, the atmosphere is pleasant, the room is spacious, without air conditioning it is already very cold, my child likes to run around in the spacious hotel area, the room is clean, the atmosphere is not scary, the child likes it, there is no fear, close to the Sariater hot springs, thanks, only a few minuses, there are many variations of food, delicious, a little improvement is to cook the fried noodles properly, don't eat them raw, it's difficult, the rest is okay, complete, thank you Lembah Ciater Resort, our whole family is happy
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Sir/Madam, …. We are very grateful for your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and services from our team. We will share your comments with our team. We are sure that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as satisfying as your previous one. Best regards, Yanto Firdo – Hotel Manager.
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Andradi K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
friendly staff, hopefully the cleanliness of the environment can be improved, it would be more beautiful if there weren't so many weeds
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Accommodation's Reply
17 Jul 2025
Dear Ms./Mrs. Andradi, We are very grateful for your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and service from our team. We will share your comments with our team. We are sure that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as satisfying as your previous one. Best regards, Yanto Firdo – Hotel Manager.
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D***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Friendly staff, delicious food, when you come here order the superior room, next time I want to try the rose room which has the best view, nice view, close to the Ciater hot springs
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5 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, …. We are very grateful for your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and services from our team. We will share your comments with our team. We are sure that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as satisfying as your previous one. Best regards, Yanto Firdo – Hotel Manager.
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P***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The room was spacious and the staff is all friendly. This is an old villa with many broken facilities. Examples are the wifi and water heater, which did not work during our entire stay despite their staff effort to fix them. The price is too expensive for what we got and then they don't have any kitchen stuff aside from 6 small glasses. When I requested for plates, they said I have to pay extra. And they don't allow guests to bring their own kitchen equipments. sad. Our 4 bedroom villa, bougenville 03, was at the very end of the property. The view was nice but their fence and the surrounding area almost ruined the view because they are not well maintained. The pool and restaurant is far away that we always have to drive to get there. The water in the pool was so cold. There barely anything to do inside the property, so I can't really recommend this place... Not now... but maybe in the future if they couldimprove their facilities or probably reduce their price.
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2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, …. We are very grateful for your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and services from our team. We will share your comments with our team. We are sure that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as satisfying as your previous one. Best regards, Yanto Firdo – Hotel Manager.
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C***E
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Alhamdulillah, the air is cool, clean. The place is comfortable and clean, quite complete with the facilities available. The location of the hotel is also not far from tourist attractions and places to eat. A large mosque in front of the hotel area, a tea plantation just across the street from the hotel location. Affordable prices of course..
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, …. We are very grateful for your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and services from our team. We will share your comments with our team. We are sure that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as satisfying as your previous one. Best regards, Yanto Firdo – Hotel Manager.
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Guest
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
The environment and demographics of the area are actually good. There is just an impression of being poorly maintained, lots of grass growing wild. The placement of the water heater gas cylinders needs to be arranged to make it look aesthetic.
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Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, …. We are very grateful for your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and services from our team. We will share your comments with our team. We are sure that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as satisfying as your previous one. Best regards, Yanto Firdo – Hotel Manager.
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muhamad r. n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The swimming pool is a bit dirty, it seems like it needs to be cleaned more intensively.
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1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Sir/Madam, …. We greatly appreciate your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and services from our team. We will convey your comments to our team. We are confident that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Yanto Firdo – Hotel Manager.
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Muhamad F.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 17 week(s) ago
I was disappointed that there was an incident where the NCB tripped and the power went out.
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Accommodation's Reply
27 May 2025
Dear Sir/Madam…. Warm greetings from Lembah Ciater Resort Managed by Sahid. We apologize in advance for any inconvenience that occurred during your stay here and we fully understand your disappointment that the rooms/facilities provided and our services do not meet your expectations. This will be used as evaluation material for improvement and setting standards that should be so that our guests feel satisfied with the products and services provided. We also thank you for the review given and we look forward to your next arrival. Best regards, Yanto Firdo – Hotel Manager.
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DEWI A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 22 week(s) ago
For the bathroom is dirty, lots of ants and dirt. The walls are leaking and not maintained and the yard is overgrown with grass. The swimming pool is not clean.
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6 people find it helpful
Accommodation's Reply
27 Apr 2025
Dear Mrs. Dewi. We greatly appreciate your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and services from our team. We will convey your comments to our team. We are sure that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Yanto Firdo – Hotel Manager.
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
all ok very amazing experience
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4 people find it helpful
Accommodation's Reply
27 Apr 2025
Dear Sir/Madam, …. We greatly appreciate your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and services from our team. We will convey your comments to our team. We are confident that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Yanto Firdo – Hotel Manager.
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Marisa
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Overall good, but try to clean the room more. Nice view, far from the highway, not noisy.
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4 people find it helpful
Accommodation's Reply
27 Apr 2025
Dear Mrs. Marisa. Warm greetings from Lembah Ciater Resort Managed by Sahid. We apologize in advance for the inconvenience that occurred during your stay here and we fully understand your disappointment that the rooms / facilities provided and our services did not meet your expectations. This will be used as evaluation material for improvement and setting standards that should be so that our guests feel satisfied with the products and services provided. We also thank you for the review given and we look forward to your next arrival. Best regards, Yanto Firdo – Hotel Manager.
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J***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
The opening staff is very friendly, the atmosphere is beautiful even without AC, it's cold. There was a flood yesterday because the gallon dispenser leaked, but it was quickly replaced. There are 2 blankets too, unfortunately the swimming pool is cold. That's all, overall the best, comfortable, feel at home.
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Accommodation's Reply
27 Apr 2025
Dear Sir/Madam, …. We greatly appreciate your comments regarding your visit to Lembah Ciater Resort Managed By Sahid. It is a pleasure for us to receive your positive feedback regarding the excellent facilities and services from our team. We will convey your comments to our team. We are confident that this feedback will motivate all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Yanto Firdo – Hotel Manager.
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Number of reviews per page
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