R***a
10.0
/10
Reviewed 8 hour(s) ago
Best hotel, never disappointed.
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Classie Hotel
Explore Classie Hotel
Overall Ratings & Reviews Classie Hotel
Traveloka (4,332)
8.5
Very Good
From 4,332 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.6
Location
8.6
Service and Facilites
8.5
People often mention about Classie Hotel
All
Distance to City Center (86)
Bedroom (84)
Taste (81)
Staff Friendliness (70)
Ambiance (66)
Bathroom (65)
Room Space (63)
Variety (63)
In-house Restaurant (58)
Accessibility (55)
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Traveler Reviews Classie Hotel
Number of reviews per page
20
40
Customer reviews
SY
Shelfia Y. A.
9.7
/10
Reviewed 4 day(s) ago
I learned about this hotel from my aunt, and the breakfast was truly delicious. A casual dinner at the restaurant was even better. I'll definitely be back here if I come to Palembang. Thank you.
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Accommodation's Reply
04 Jun 2026
Dear Ms. Selfia, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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D***d
10.0
/10
Reviewed 5 day(s) ago
The hotel staff is very friendly and the service is very satisfying.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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F***y
Business
10.0
/10
Reviewed 1 week(s) ago
Friendly hotel staff, good restaurant service
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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RS
RA Sovia
9.1
/10
Reviewed 2 week(s) ago
Great hotel, from the outside it's just amazing, but once you step inside, it's amazing. Friendly staff, delicious food. I've stayed here many times, and it's a blast.
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Accommodation's Reply
28 May 2026
Dear Ms. Rasovia, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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Mochammad
Staycation
10.0
/10
Reviewed 3 week(s) ago
friendly, beautiful, beautiful..and the food is ok
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Accommodation's Reply
28 May 2026
Dear Mr. Mohammad A.A.D., Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, Palembang's souvenir shops, government offices, and especially the diverse Golden Gems restaurant and cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***i
Staycation
9.1
/10
Reviewed 3 week(s) ago
The hotel itself is exceptional, as it's located in a shophouse area. But once you enter, you'll find it incredibly comfortable. I happened to have an executive room. The room was clean, the toilet spotless, the amenities looked new, the lighting was good, and the food was delicious. I definitely recommend staying here.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***a
10.0
/10
Reviewed 3 week(s) ago
The best hotel, always a regular customer.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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R***a
10.0
/10
Reviewed 6 week(s) ago
A hotel that is always a regular customer
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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AE
Anggie E. P. P.
Business
9.7
/10
Reviewed 7 week(s) ago
All good is maintained overall.
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Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing Elegant Palembang Hotel for your stay. We are delighted that you were satisfied with our facilities and services during your stay. Elegant Palembang Hotel is centrally located in Palembang, offering convenient access to shopping malls, souvenir shops, and the business district. It is also easy to reach Golden Jewel Restaurant & Cafe, providing you with a wide variety of dining options. Guest satisfaction is always our top priority, and we are committed to providing the best possible service. We will share your valuable feedback with all our staff and use it to continuously improve our services. We look forward to welcoming you back again. Thank you. Sincerely, The Hotel Management Team
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uk
urban k.
9.4
/10
Reviewed 7 week(s) ago
Will stay at this hotel again
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Accommodation's Reply
18 Apr 2026
Dear Mr. Urban, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to hear that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, Palembang's famous souvenir shops, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management
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R***a
10.0
/10
Reviewed 7 week(s) ago
Best hotel, never disappointed.
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1 people find it helpful
Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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R***a
10.0
/10
Reviewed 8 week(s) ago
Best hotel, never disappointed.
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Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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B***a
8.2
/10
Reviewed 9 week(s) ago
Everything was good, but the breakfast wasn't great. Yesterday, the flat rice noodles were soft, only warm because they were heated, but they smelled like they had been cooked yesterday, so they were a bit stale.
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A***A
5.8
/10
Reviewed 9 week(s) ago
The sheets and pillowcases smell really bad. It looks like they haven't been changed often.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We apologize for any inconvenience you experienced during your stay, particularly regarding the linens and blankets. We will investigate immediately to prevent this from happening again in the future. We have shared your feedback with our team to motivate us to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, Management
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M***M
Leisure
10.0
/10
Reviewed 9 week(s) ago
Recommended to stay again.
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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M***A
Transit
8.4
/10
Reviewed 10 week(s) ago
Everything was great, but maybe the food didn't suit my taste... Only when I tried the kolang-kaling pumpkin compote, it was really good... But the pumpkin was still a bit crunchy.
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R***a
10.0
/10
Reviewed 10 week(s) ago
Best hotel, never disappointed
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are delighted that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, providing convenient access to shopping malls, souvenir shops, and government offices. We have shared your feedback with our entire team to inspire us to always provide the best service. We sincerely hope to welcome you and your family back to Classy Hotel Palembang again. Sincerely, The Management Team
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obenk y.
10.0
/10
Reviewed 10 week(s) ago
My family's favorite hotel when we're in Palembang, the food is to our liking, the location is strategic, and the parking area is spacious and close to the lobby.
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Accommodation's Reply
01 Apr 2026
Dear Mr. Obeng, Thank you for choosing to stay at Classy Hotel Palembang. We are proud to know that you were satisfied with the hotel's facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, Palembang's famous souvenir shops, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have forwarded your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management
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R***a
10.0
/10
Reviewed 11 week(s) ago
The hotel is clean... The food is delicious, the staff service is friendly.
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Classy Hotel Palembang. We are proud that you were satisfied with our hotel facilities and the service from our staff throughout your stay. Classy Hotel Palembang is located in the heart of Palembang, making it convenient for you to travel to shopping malls, famous souvenir shops in Palembang, government offices, and especially a variety of restaurants such as Golden Gems Restaurant and Cafe. Guest satisfaction is our top priority, so we are committed to continuously providing the best service. We have passed on your feedback to our entire team as inspiration to always provide the best service. We sincerely hope to welcome you and your family again at Classy Hotel Palembang. Sincerely, The Management Team
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Number of reviews per page
20
40
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