7.2
Pleasant
From 1,581 reviews
Provided by travelers on
Cleanliness

6.6

Room Comfort

6.7

Meal

6.7

Location

7.4

Service and Facilites

7.0

People often mention about Cozy Hotel
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Ambiance (49)
Bedroom (44)
Bathroom (43)
Hotel Area (24)
Staff Friendliness (22)
Distance to City Center (20)
Accessibility (18)
Soundproof (17)
Surroundings (14)
Room Space (13)
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Traveler Reviews Cozy Hotel

Number of reviews per page
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40
Customer reviews
S***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 10 hour(s) ago
Don't stay here, the accommodation is abandoned.
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D***a
icon-origin-TRAVELOKA
7.5
/10
Reviewed 2 day(s) ago
Please fix this. The photos in the app and the actual room are very different. It's truly scary; all the furniture in the room is almost collapsing. The ceiling is as shown in the picture. The TV in the room works but is full of streaks. The bedsheets are covered in red stains.
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V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 day(s) ago
I'm very disappointed with the professionalism of this hotel. They made it difficult to cancel. As a result, my money was lost. For more information, please check out other reviews. I'm disappointed.
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P***a
icon-origin-TRAVELOKA
7.3
/10
Reviewed 7 week(s) ago
Cleanliness in the rooms and grounds of the hotel needs to be improved. There is no CCTV for security.
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2 people find it helpful
AYU P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The place is comfortable, quite close to various food areas.
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D***i
icon-origin-TRAVELOKA
6.3
/10
Reviewed 16 week(s) ago
The location is strategic, the AC is cold, and the hot water doesn't work. We were given the room at the end of the building, and it looked neglected. The ceiling was full of holes, and almost everything in the room didn't work. It was a stark contrast to the photos on the app.
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5 people find it helpful
N***r
icon-origin-TRAVELOKA
5.3
/10
Reviewed 16 week(s) ago
From the front, it looks very convincing and aesthetic. But inside, it's a complete dud. Upon entering, the room is dirty, the shower hasn't been cleaned, and the mattress is painful. The springs are all protruding. This is a public deception. The photos posted are very different from the real thing!!!!
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5 people find it helpful
d***s
icon-origin-TRAVELOKA
5.3
/10
Reviewed 18 week(s) ago
I was given a room that didn't match the description. There was no soap or towels. The walls were dirty, the roof leaked, there was no TV, and the furniture was shabby... I was disappointed.
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2 people find it helpful
K***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 18 week(s) ago
The bathroom is dirty, there are lots of leaks in the room 🥺
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 18 week(s) ago
The room is not well maintained, but it is comfortable enough just for resting.
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W***m
icon-origin-TRAVELOKA
5.0
/10
Reviewed 19 week(s) ago
The room is very dirty, damp, lots of cockroaches
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 21 week(s) ago
It's still okay for a place to stay, but if you're looking for something really comfortable for a vacation, honestly, it's not suitable, but so far it's been comfortable staying here.
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Arief S.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 22 week(s) ago
Rented 4 rooms. Arrived, flooded, leaking, broken door, sagging bed, dirty room, lots of mosquitoes.
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2 people find it helpful
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Ady C. P.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 22 week(s) ago
There are no towels in the bathroom, the bathroom is not comfortable, there is only 1 TV channel that can be watched.
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3 people find it helpful
Y***a
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 25 week(s) ago
The dirtiest hotel ever
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7 people find it helpful
Ahmad J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Comfortable, clean rooms & friendly staff
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1 people find it helpful
G***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 25 week(s) ago
Hehehe, just look at the photo yourself, I don't need a review, I don't want to belittle you, but I was tired from out of town and wanted to stay overnight, but instead I was given a room like that at a reasonable price.
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3 people find it helpful
N***i
icon-origin-TRAVELOKA
6.2
/10
Reviewed 26 week(s) ago
The ceiling was moldy, the floor was damaged, some of it was no longer tiled, there was no television, it was said to be under repair, the bathroom/toilet smelled. The hallway in front of the room was dark.
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2 people find it helpful
Akhmad S. A.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 29 week(s) ago
Dirty floor, bathroom smells of cockroaches, AC smells of cigarettes, blanket turns out to be just the inside, no outer blanket cover.
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3 people find it helpful
M***d
icon-origin-TRAVELOKA
5.6
/10
Reviewed 30 week(s) ago
The room facilities were not suitable, the bathroom smelled, the mattress was not soft at all, the sheets and pillowcases smelled, and there were lots of stains on the walls.
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5 people find it helpful
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