8.5
Very Good
From 7,121 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Grand Edge Hotel Semarang
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Staff Friendliness (31)
Variety (27)
Distance to City Center (26)
Accessibility (25)
Family Friendly (23)
Room Space (23)
Hotel Area (23)
Bedroom (22)
Taste (22)
Check-in/out Time (21)
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Traveler Reviews Grand Edge Hotel Semarang

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20
40
Customer reviews
Hadidjah s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Satisfactory facilities, varied food menu, delicious taste, satisfactory service, friendly hotel staff, and frequent promotions
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Friendly hotel staff, easy check-in, competitive prices, and affordable location.
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Accommodation's Reply
25 Jul 2025
Dear guest, Thank you for your positive review. We are delighted to learn that you were satisfied with the easy check-in process, the friendliness of our staff, and the location and price that met your expectations. This feedback motivates us to continue providing the best service to every guest. We look forward to welcoming you back to Grand Edge Hotel Semarang. Sincerely, Junaedi, Front Office & Guest Experience Manager, Grand Edge Hotel Semarang
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Amazing. Really delicious. Awesome.
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Accommodation's Reply
30 Jul 2025
Dear guest, Thank you for your brief but meaningful review! We are delighted to know that you enjoyed your stay at Grand Edge Hotel Semarang. See you again on your next visit! Best regards, Junaedi, Front Office & Guest Experience Manager, Grand Edge Hotel Semarang
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice staycation at Grand Edge Hotel 🥰
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Accommodation's Reply
21 Jul 2025
Dear guest, Thank you for your short and sweet review! We are delighted to hear that you enjoyed your stay at Grand Edge Hotel. We hope your stay was memorable and we look forward to your next visit 😊. Best regards, Junaedi, Front Office & Guest Experience Manager, Grand Edge Hotel Semarang
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Zulmi Z.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
It was so noisy, the sound of the band and DJ could be heard even in the room!!!
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Accommodation's Reply
17 Jul 2025
Dear Mr. Zulmi Z. Thank you for your review and for taking the time to share your experience at the Grand Edge Hotel. We sincerely apologize for the inconvenience caused by the music coming into your room. We greatly appreciate this feedback and will immediately forward it to the relevant management for evaluation and to improve the quality of guest comfort in the future. We look forward to welcoming you back for an even better experience. Best regards, Junaedi, Front Office & Guest Experience Manager, Grand Edge Hotel Semarang
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is comfortable, but when it's ladies night, wow, the sound can be heard in the rooms on the 3rd floor.... I don't know about the floors above, but it might not be a problem...
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Accommodation's Reply
17 Jul 2025
Dear guest, Thank you for choosing Grand Edge Hotel and sharing your experience. We are pleased to hear that you enjoyed your stay. However, we apologize for any inconvenience caused by the noise from the nightlife. Your feedback is very valuable and will be forwarded to the relevant management for future evaluation and improvement. If you would like to stay again, our team will be happy to assist you in choosing a room on a quieter floor for maximum comfort. Best regards, Junaedi, Front Office & Guest Experience Manager, Grand Edge Hotel Semarang
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Muhammad A. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A comfortable choice for a place to rest with family.
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Accommodation's Reply
17 Jul 2025
Dear Mr. Muhammad A. M., Thank you for your positive review. We are delighted to know that Grand Edge Hotel is a comfortable choice for a family vacation. We will continue to strive to provide the best experience on every visit. See you again! Best regards, Junaedi, Front Office & Guest Experience Manager, Grand Edge Hotel Semarang
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C***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
At night you can hear the sound of the bar banging
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Accommodation's Reply
03 Jul 2025
Dear Guest. Thank you for taking the time to share your experience staying at Grand Edge Hotel Semarang. We apologize for the inconvenience you experienced regarding the noise from the bar area at night. This feedback is highly appreciated and will be our concern in evaluating the sound settings for the comfort of all guests. We hope to be given the opportunity to welcome you back with a more peaceful and enjoyable experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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Budi S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 week(s) ago
The thumping music from Legend Club on the 2nd floor could be heard on the 7th floor until 3am...VERY DISTURBING
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Accommodation's Reply
03 Jul 2025
Mr. Budi S. Thank you for sharing your experience. We apologize for the inconvenience caused by the sound of the music from Legend Club that was heard all the way to your room floor. We greatly appreciate this feedback and will immediately evaluate it with the relevant team to find the best solution for the comfort of our guests, especially at night. Your comfort is our priority. We hope to be given the opportunity to welcome you back with a much more peaceful and enjoyable experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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Guest
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
In general it is quite comfortable, but as input for the toilet it is less comfortable because for bathing it is not equipped with a closing door, and the location of the sink is outside the toilet. Hopefully in the future it will be more advanced
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Accommodation's Reply
03 Jul 2025
Dear guest. Thank you for sharing your experience of staying at Grand Edge Hotel Semarang. We are pleased to know that you felt quite comfortable during your stay at our hotel. Your feedback regarding the bathroom design, especially regarding the absence of a door to the shower area and the placement of the sink, is greatly appreciated. This will be our concern in evaluating and developing the facilities in the future. Hopefully we can continue to improve our services and welcome you back with a better experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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K***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The room is spacious, the view of Semarang city from the pool is really good, breakfast is okay, and when I had checked out and there were some things I left behind (crocs sandals and a watch), I called the hotel and it turned out they were stored and could be picked up at the front reception, I picked them up without any complicated procedures, I was really happy, thank you Grand Edge Hotel Semarang
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Guest. Thank you for sharing your positive experience during your stay at Grand Edge Hotel Semarang. We are pleased to know that you enjoyed the comfort of your room, the city view from the pool, and the variety of breakfast we serve. We are also grateful to have been able to assist in securing your lost items and facilitate the hassle-free retrieval process. Guest satisfaction and comfort are always our top priorities. We look forward to your next visit! Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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Ruslan A. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Overall it's good, just not soundproof enough, so you can hear it at night until dawn.
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Accommodation's Reply
29 Jun 2025
Dear Mr. Ruslan A. G. Thank you for sharing your experience during your stay at Grand Edge Hotel Semarang. We are pleased to know that you were overall satisfied. We also apologize for the inconvenience related to the lack of soundproofing in the room. This feedback is highly appreciated and will be a serious concern for our team in an effort to improve the quality of guest comfort in the future. We look forward to welcoming you back with a better experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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Nindi R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the hotel room is also clean, the food for breakfast is also very delicious 🥰
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Accommodation's Reply
25 Jun 2025
Dear Mrs. Nindi. Thank you for your positive review. We are pleased to know that the friendliness of our staff, the cleanliness of our rooms, and the taste of our breakfast have given you a pleasant impression. Hopefully we can continue to be your main choice when visiting Semarang. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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Media
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is clean, the service is good and the food is delicious 💕🫶🏼
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Accommodation's Reply
23 Jun 2025
Dear Media I. Thank you for this short but meaningful review. We are glad to know that the cleanliness of the hotel, the quality of service, and the taste of our food gave you a positive impression. We look forward to your next visit to Grand Edge Hotel Semarang 💕. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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b***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 week(s) ago
The noise of the karaoke could be heard in the room, disturbing people's sleep, and it was still noisy until 2 am.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Valued Guest. Thank you for taking the time to share your experience. We apologize for the inconvenience caused by the noise of the karaoke sound that was heard in the room and disturbed your rest time. This input is highly appreciated and will be a serious concern for management to immediately evaluate and handle so that it does not happen again in the future. We hope to be given the opportunity to welcome you back with a much more comfortable experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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Diediek D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
good food, lots of variety, spacious rooms, clean hotel
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Accommodation's Reply
16 Jun 2025
Dear Mr. Diediek D. Thank you for the positive review that you have shared. We are glad to hear that you enjoyed our dishes, the variety of menus available, as well as the comfort of the room and the cleanliness of the hotel. We hope to welcome you back to Grand Edge Hotel Semarang in the near future. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel SemarangThank you for the positive review that you have shared. We are glad to hear that you enjoyed our dishes, the variety of menus available, as well as the comfort of the room and the cleanliness of the hotel. We hope to welcome you back to Grand Edge Hotel Semarang in the near future. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The check-in process was fast, I stayed in a junior suite, the room was very spacious, only the lighting was maybe not bright enough, when I wanted to take a bath the bathtub drain button was broken and I called the receptionist to ask the maintenance to come and fix it, it took quite a long time for them to come, secondly the door handle came off, I called the receptionist again and it was fixed immediately, the facilities are complete, there are many variations of breakfast menu, so far it's good 😊
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Accommodation's Reply
11 Jun 2025
Dear Valued Guest. Thank you for sharing your experience during your stay at Grand Edge Hotel Semarang. We are glad to hear that you enjoyed the fast check-in process, the spaciousness of the Junior Suite, and the variety of our breakfast menu. We also apologize for the inconvenience you experienced regarding the room facilities and handling time. This feedback is our serious concern to improve our services in the future. Hopefully we can welcome you back with a more perfect experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Friendly hotel staff, complete facilities.
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Accommodation's Reply
11 Jun 2025
Dear Valued Guest. Thank you for your positive review. We are glad to know that the friendliness of our staff and the completeness of our facilities gave a good impression during your stay. We look forward to your next visit to Grand Edge Hotel Semarang. Sincerely, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I've stayed at Grand Edge twice when I went to Semarang.
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Accommodation's Reply
03 Jun 2025
Dear Guest, Thank you for your trust in choosing Grand Edge Hotel Semarang as your place to stay twice. We greatly appreciate your loyalty and are pleased to continue to provide a pleasant experience. We look forward to your next visit with even better service. Sincerely, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Friendly hotel staff, delicious food.
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1 people find it helpful
Accommodation's Reply
26 May 2025
Dear Valued Guest. Thank you for your positive review. We are glad to know that the friendliness of our staff and the taste of our food impressed you. We hope to welcome you back to Grand Edge Hotel Semarang. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang
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Number of reviews per page
20
40