Good service, friendly staff, affordable prices, delicious food, really nice views, a nice swimming pool, and challenging access, but it didn't put me off.
The downside is that the Wi-Fi doesn't work, even though the network is slow, the signal often drops, and communication is hampered.
Another downside is the lack of cleanliness. I happened to get a corner room. The outside of the room was dirty, the floor hadn't been cleaned, and the bathroom was crawling with ants.
The resort is actually nice with impressive views. It should be kept clean. Even though no one is staying there, the rooms and area are cleaned. This one wasn't, so it looked abandoned, dirty, and scary.
Next time, please improve the cleanliness. If the facilities are no longer suitable, replace them immediately. Yesterday, I received a towel with a stain on it. The white towel had a very visible stain. The toilet was a bit difficult to open, and the flushing lever couldn't be pressed. The bathroom mirror had black stains. There were also lots of ants on the bathroom door, floor, and bathtub.
Yesterday, I had a negative opinion about the bathroom, the bathroom facilities, and the cleanliness of the bathroom, which was outside the room. Plus, the Wi-Fi couldn't be used. Other than that, it was okay.
Thank you.