Yuyud E.

Leisure

10.0

/10

Reviewed 2 day(s) ago

The hotel staff is friendly, the rooms are clean and comfortable, I have stayed at this hotel twice... Suitable for resting.

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R***h

Leisure

8.4

/10

Reviewed 3 day(s) ago

The hotel staff is friendly and the food is delicious, but there aren't many menu variations.

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KENT R. R. A.

Leisure

10.0

/10

Reviewed 1 week(s) ago

The hotel staff is friendly upon check-in, the restaurant is open 24 hours and the prices are still affordable.

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a***a

10.0

/10

Reviewed 3 week(s) ago

Nice, neat, the service is also okay

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1 people find it helpful

Accommodation's Reply

04 May 2026

Dear Valued Guest, Greetings from all the staff at New Suriya Banyuwangi Hotel. Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We hope to welcome you back to New Suriya Banyuwangi Hotel again. For reservations, please contact 08*******355. Thank you, New Suriya Banyuwangi Hotel.

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Ananda R. A.

Business

8.5

/10

Reviewed 4 week(s) ago

I had a very pleasant and positive experience staying at the Hotel New Surya in Genteng, Banyuwangi, during a business trip. At the time, hotels in downtown Banyuwangi were fully booked, and my activities were closer to the Genteng area, making this hotel a great choice. The hotel's location is right on the main road, making it strategic and easily accessible. Furthermore, the hotel is quite close to several tourist destinations, including Hutan Jawatan, which is only about a 15-minute drive away. However, it's worth noting that the area around the hotel is relatively far from the city center.

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1 people find it helpful

Accommodation's Reply

04 May 2026

Dear Valued Guest, Greetings from all the staff at Nova Suria Banyuwangi Hotel. Thank you for staying with us and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We look forward to welcoming you again. For reservations, please contact 08********355. Thank you, Nova Suria Banyuwangi Hotel.

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Jefri F.

9.4

/10

Reviewed 4 week(s) ago

Friendly service and comfortable atmosphere

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1 people find it helpful

Accommodation's Reply

23 Apr 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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D***a

8.5

/10

Reviewed 5 week(s) ago

The staff was ok, the meal and the view.. The service was friendly and fast.

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Accommodation's Reply

23 Apr 2026

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D***i

8.2

/10

Reviewed 5 week(s) ago

Even though I didn't make it to Banyuwangi, I'm reviewing it as a reminder that I once had the intention of going there, even though it failed.

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Accommodation's Reply

23 Apr 2026

Dear Valued Guest, Sincerely, New Suriya Hotel Banyuwangi. We thank you for choosing New Suriya Hotel Banyuwangi as your accommodation and for taking the time to write a review. We hope your next trip will be pleasant and that you will stay with us again. We look forward to welcoming you back to New Suriya Hotel Banyuwangi. Sincerely, The Management Team, New Suriya Hotel Banyuwangi

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Marhendra R.

9.4

/10

Reviewed 5 week(s) ago

Almost perfect, unfortunately a bit disturbed by the noisy wires of the mattress.

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Accommodation's Reply

23 Apr 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation and for taking the time to write a review. We will use your feedback to improve and enhance our facilities in the future. We are committed to providing you with a memorable stay. We look forward to welcoming you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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s***g

Staycation

9.1

/10

Reviewed 5 week(s) ago

The hotel has been renovated so it is nicer, the service is good.

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Accommodation's Reply

23 Apr 2026

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N***i

Leisure

8.5

/10

Reviewed 6 week(s) ago

The hotel staff is friendly, the parking area is spacious and can be found directly in front of the room☺️

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Accommodation's Reply

23 Apr 2026

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Ferry A.

9.1

/10

Reviewed 6 week(s) ago

The staff couldn't handle the check-in/out process properly. After waiting a long time to check in, another guest cut in, and the reception staff was fine with it. Next time, they should be more discerning and prioritize check-in. The bed didn't have a duvet, so the sheets slid around when I slept, not as tightly as in most hotels.

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Accommodation's Reply

23 Apr 2026

Dear Valued Guest, This is a message from New Suriya Banyuwangi Hotel. We appreciate you choosing New Suriya Banyuwangi Hotel as your accommodation and thank you for taking the time to write a review. We apologize that during peak season, many guests experienced issues during check-in/check-out. Our standard rooms are as described, and the amenities are as advertised. For your next trip, you can choose a better or higher-level room, which includes blankets. Thank you for your feedback, and we hope to improve in the future. We look forward to welcoming you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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Aditya H.

Leisure

10.0

/10

Reviewed 6 week(s) ago

Suitable and very comfortable, thank you Surya Hotel

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Accommodation's Reply

23 Apr 2026

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W***i

9.7

/10

Reviewed 7 week(s) ago

500rb dapat deluxe breakfast for two, mayan lah ya.

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Accommodation's Reply

23 Apr 2026

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T***o

Leisure

10.0

/10

Reviewed 7 week(s) ago

Nice 4-stars hotel. Good food. Nice garden style hotel. Near to Pulau Merah beach tourism attraction

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Accommodation's Reply

23 Apr 2026

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T***o

Leisure

6.1

/10

Reviewed 7 week(s) ago

The staff was very welcoming. The food was quite good, but we waited 30 minutes for the welcome drink. Even ordering food took more than 30 minutes and it still didn't arrive. The breakfast menu was mediocre. There is a vehicle, but when you request a reservation, you're told it's not available. It's far from the city center, about 60-90 minutes from the city center. If you want to stay at this location, the information is to go to Pulau Merah. The room was a bit smelly.

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Accommodation's Reply

04 Apr 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation and for taking the time to write a review. We are delighted that you were satisfied with our services and facilities, and we will assess any issues you may have encountered in the future. We apologize for the inconvenience caused by the lack of chauffeur service available on that day. We are committed to providing you with a memorable stay. We hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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P***t

Staycation

10.0

/10

Reviewed 8 week(s) ago

very friendly service

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Accommodation's Reply

23 Apr 2026

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I***n

10.0

/10

Reviewed 8 week(s) ago

The atmosphere is pleasant. The staff is very friendly.

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Accommodation's Reply

04 Apr 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation and for taking the time to write a review. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a consistently memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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S***o

Staycation

9.6

/10

Reviewed 9 week(s) ago

Great, great service. Breakfast lacks variety and is bland. Please improve. Thanks.

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Accommodation's Reply

04 Apr 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation and for taking the time to write a review. We are delighted that you were satisfied with our services and facilities, and we will continue to evaluate our breakfast menu in the future. We are committed to providing you with a memorable stay. We hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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Anak A. B. W. L.

Leisure

10.0

/10

Reviewed 11 week(s) ago

I always stay here when I go to Banyuwangi.

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Accommodation's Reply

09 Mar 2026

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New Surya Hotel

Overall Ratings & Reviews New Surya Hotel

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