In an executive class room, the AC was broken to the point of having to change rooms twice, even though I was so tired I wanted to rest because I still had activities the next day, but instead I was busy with the broken AC, plus the next day I asked for an additional room card because there was food in the refrigerator, it was impossible to turn it off, when I returned the additional card didn't work, the receptionist said the additional card should have been placed in the room, even though there was no such notification before, making me go back and forth, with experiences like that I was afraid to stay at Aquarius again, even though Aquarius used to have good service, I don't know why it has become like this now, no wonder my colleagues don't want to stay at Aquarius because the service is like this.