The hotel is located in the city center, easily accessible due to its proximity to the main road. The staff is friendly, and the hotel is neat and clean.

I was shocked when I was about to lie down on the blanket, and there was blood on the inside. I didn't have time to take a picture because I immediately asked the receptionist to change it. Luckily, it was replaced immediately. There were also lots of stains on the front blanket.

The shower for bathing is like a bar, if it can be improved in the future

The service was good, even though the staff were sleepy, they still escorted us to the front door of our room. The room was comfortable, but the hot water wasn't working.

The receptionist is very friendly and smiles a lot, and the staff are also friendly.

Comfortable staycation with family, friendly staff, complaints handled immediately, cold AC, calm atmosphere, fast check-in and check-out, very cold shower water, hopefully there will be hot water later.

A comfortable staycation with family, and complaints were promptly addressed. The staff was friendly, the air conditioning was cool, and the shower water, if available, was even better.

very good hotel atmosphere and quiet clean

Why is the rating so bad? Why are people so mean? This is clearly a good hotel, worthy of its 3 stars. It's comfortable, clean, not scary at all, and the staff are friendly. I was a bit skeptical because I saw the Google Maps rating. It turned out to be really comfortable and close to everything.

The hotel staff is friendly... The receptionist was very nice... 😊 I really don't regret coming all the way to Banjarmasin to Efa Hotel... Thanks, EFA HOTEL 🙏🙏🙏

The location is safe, quiet, comfortable and clean.

Wow, it's so spacious, even without AC, it's still cool. It's perfect for travelers, bringing the family. Lion Air flight attendants stay here... wow, great, but unfortunately, only one room is available on the app.

Thank God the service is extraordinary and clean, but I didn't get soap.

Waiting for the technician to fix the window took a long time

Good, tasty, the staff are also friendly

Yes. In the middle of town. Next to fore.

Great hotel, really worth it.

The service is not optimal, the hotel's fault but they are not responsible.

The staff is friendly too, but a bit scary at night because the lights are less bright but it's okay because I'm looking for a quiet place, the room is spacious acc cold but the tv is not good maybe because of the old hotel, the rest is comfortable.

I made an early reservation but when I checked in the room was still not ready and had to wait a very long time.