The Madeline Hotel

Explore The Madeline Hotel
8.3
Very Good
From 595 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about The Madeline Hotel
All
Ambiance (16)
Staff Friendliness (13)
Bedroom (13)
Bathroom (12)
Accessibility (11)
Distance to City Center (9)
Room Space (9)
Wifi (8)
Family Friendly (6)
Hotel Area (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Madeline Hotel

Number of reviews per page
20
40
Customer reviews
v***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good, clean, comfortable, great in short
Translated by Google Icon
See original
Find this review helpful?
Rika P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, clean rooms, very comfortable.
Translated by Google Icon
See original
Find this review helpful?
b***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The AC is not cold enough + the AC is noisy (it seems a bit broken), the wifi is slow and the TV tends to lose signal at night
Translated by Google Icon
See original
Find this review helpful?
A***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 9 week(s) ago
First, the receptionist didn't inform me beforehand that the room I'd booked (a suite with a balcony) had been changed. After I checked in and entered the room, I noticed it wasn't the same as the one in the picture. It turned out my room had been moved to a family room (without a balcony) without any notification via email, WhatsApp, or the app. Second, during breakfast (8:00 a.m.), my wife and child went to the breakfast area and found that most of the menu items were sold out, and no one took the initiative to add more. I wanted to get some mineral water, but it was also gone. Then I wanted to make coffee. After speaking with the staff, they replaced the water bottle and made me coffee (I prefer to make my own because it's definitely not the right taste). So we ended up with cheap rice cakes with vegetables for breakfast, and we couldn't finish them. It would have been better to buy breakfast outside. In conclusion, we booked a suite, not a regular room, but the service and amenities didn't quite live up to expectations. It's true that the hotel is only a 2-star hotel, but every hotel has its standards, so it wasn't that bad.
Read More
Translated by Google Icon
See original
Find this review helpful?
K***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very good. Clean. Comfortable. Delicious food.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 15 week(s) ago
Strategic location, delicious food. Bathroom cleanliness is lacking, there were worms. Otherwise, it's okay.
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Standards for non-long stays
Translated by Google Icon
See original
Find this review helpful?
achmad
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 21 week(s) ago
Found a cockroach in the bathroom
Translated by Google Icon
See original
Find this review helpful?
Rita A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
The check-in process was fast and hassle-free, the front office staff and the restaurant were friendly and helpful. The rooms were spacious. I would suggest restocking the breakfast quickly. Maybe because the room was full when we wanted to have breakfast, a lot of it was finished.
Translated by Google Icon
See original
1 people find it helpful
Rita A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
A hotel with open space, spacious hotel rooms, smooth Netflix TV broadcasts, pocket-friendly prices, and a swimming pool.
Translated by Google Icon
See original
Find this review helpful?
B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 24 week(s) ago
huhuu sorry the bed is not comfortable, the remote is stuck, opening YouTube lags, there is no sink
Translated by Google Icon
See original
Find this review helpful?
Adrian F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
Comfortable, soft mattress, quiet for a staycation
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
The hotel is very comfortable and clean
Translated by Google Icon
See original
Find this review helpful?
Z***r
icon-Transit
Transit
icon-origin-TRAVELOKA
7.8
/10
Reviewed 27 week(s) ago
The hotel staff was friendly, but I found two centipedes in the room and bathroom area, plus there were not enough power outlets. The shower was hard to turn on, and the water heater didn't seem to be working properly. However, the room was spacious and comfortable, with plenty of light. There was also a small sofa and a fairly spacious work desk.
Read More
Translated by Google Icon
See original
Find this review helpful?
GITA M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
good hotel service, comfortable
Translated by Google Icon
See original
Find this review helpful?
A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
Awesome, not bad for checking in with my family
Translated by Google Icon
See original
Find this review helpful?
A***m
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
The place is clean, comfortable, and the service is very good.
Translated by Google Icon
See original
Find this review helpful?
T***s
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 47 week(s) ago
The room was okay, but the receptionist wasn't very friendly. Maybe she was tired from being on duty 24 hours a day.
Translated by Google Icon
See original
Find this review helpful?
Adi n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
Thank you, the room is nice and spacious.
Translated by Google Icon
See original
Find this review helpful?
A***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 49 week(s) ago
Dim lights Bath water is not good
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40