Overall Ratings & Reviews Bungalow Geringsing Candidasa

Thank you for the review and for enjoying our hotel, and we look forward to your next arrival. Regards. Management.

Dear Mr. Bob, Thank you for taking the time to share your feedback regarding your recent stay at Bungalow Geringsing. We sincerely apologize for the inconveniences you experienced, particularly with the breakfast service and seating arrangements, now we not continue our contract with Lezat Beach Restaurant anymore and we will make by our self to give service better to all our guest. We are deeply sorry to hear that the coffee served to you was cold and that the quality was not up to standard. We understand how important a good cup of coffee is to start the day right, and we regret that we failed to meet your expectations. Additionally, we apologize for the issues with your American breakfast. It is unacceptable that the scrambled eggs were not accompanied by the promised sausages and that the alternative provided was unsatisfactory. We are also very concerned about your experience with the seating arrangements. It is disheartening to hear that you were made to feel uncomfortable and unwelcome by being seated in the hot sun by the pool. This is certainly not the level of service we strive to provide, and we understand how this could have negatively impacted your overall experience. Please be assured that we take your feedback very seriously. We are currently reviewing our breakfast service procedures and seating policies to ensure that such incidents do not occur in the future. Our goal is to provide all our guests with a comfortable and enjoyable stay, and we regret that we fell short during your visit. We would like to make it right and regain your trust. If you are open to it, we would appreciate the opportunity to discuss this matter further and offer you a more satisfactory resolution. Please feel free to contact us directly at this chat or email us. Once again, we apologize for the inconvenience and disappointment you experienced. We value your feedback and are committed to making the necessary improvements to enhance our guests’ experiences. Thank you for bringing these issues to our attention. We hope to have the chance to welcome you back in the future and provide you with a much-improved experience. Best regards, Management Bungalow Geringsing