Grand Duta Hotel

Explore Grand Duta Hotel
6.9
Pleasant
From 282 reviews
Provided by travelers on
Cleanliness

6.6

Room Comfort

6.6

Meal

6.5

Location

7.6

Service and Facilites

6.7

People often mention about Grand Duta Hotel
All
Bedroom (4)
Accessibility (3)
Staff Friendliness (3)
Ambiance (3)
Bathroom (3)
Hotel Area (3)
Distance to City Center (2)
Surroundings (2)
Family Friendly (2)
Wifi (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Duta Hotel

Number of reviews per page
20
40
Customer reviews
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 29 week(s) ago
The hotel was quiet, a bit spooky due to the aftermath of the Palu tsunami. But the rooms were okay, large, clean, and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Nov 2025
Okay, thank you for your answer. In the future, I hope that when the road is officially opened, God willing, the road will be more lively. We are looking forward to your return.
Translated by Google Icon
See original
Sri M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Highly recommended for future stays. Clean, comfortable, and cool.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Nov 2025
Thank you, ladies and gentlemen. We look forward to your return and will continue to provide even better service.
Translated by Google Icon
See original
Ecko B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
It's pretty good, the price and what you get are comparable, I will stay here again when I'm in Palu
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Nov 2025
Thank you everyone. Hope to see you again soon. May you have a long and peaceful time in heaven. Amen.
Translated by Google Icon
See original
A***h
icon-origin-TRAVELOKA
6.2
/10
Reviewed 52 week(s) ago
the hotel is deserted while it is being renovated and is no longer habitable, there are no more restaurants,
Translated by Google Icon
See original
Find this review helpful?
a***r
icon-origin-TRAVELOKA
6.6
/10
Reviewed 53 week(s) ago
When I checked in, the room hadn't been cleaned yet, I immediately left and moved to another hotel, and I couldn't get a refund either.
Translated by Google Icon
See original
Find this review helpful?
Atam S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 57 week(s) ago
The staff is friendly and kind. The hotel is ex Palu disaster. It can only be used. No need to have high expectations.
Translated by Google Icon
See original
1 people find it helpful
A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 76 week(s) ago
Quite a good hotel with beach side location, very friendly hotel staff.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Nov 2025
Thank you, sir. We look forward to your return. Hope you get well soon.
Translated by Google Icon
See original
M***I
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 85 week(s) ago
The hotel is a bit scary. Access by car is a bit difficult. But the view in front of the hotel is untouched. Cool. The road is still damaged, probably due to the tsunami. But it is being repaired. The lights are off. The elevator is off. Take the stairs. No breakfast.
Translated by Google Icon
See original
1 people find it helpful
R***t
icon-Transit
Transit
icon-origin-TRAVELOKA
5.9
/10
Reviewed 108 week(s) ago
Needs a lot of improvement, especially in cleanliness.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Jody E. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 108 week(s) ago
The location is good, but unfortunately the access road is still blocked by construction work.
Translated by Google Icon
See original
1 people find it helpful
Sayyid C.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 113 week(s) ago
Hotel sebesar itu gak ada lift, capek naik sampai lantai 3 pakai manual.
1 people find it helpful
Bram T.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 127 week(s) ago
The hotel is a bit neglected. Room 245 has a toilet door that cannot be locked. There is no lift access.
Translated by Google Icon
See original
1 people find it helpful
Imadedidikusumayadi
icon-origin-TRAVELOKA
5.1
/10
Reviewed 136 week(s) ago
Can't park the car, the room and bathroom smell musty, the atmosphere is scary, in the hallway of the hotel it's musty, the floor is dirty, the pool is dirty, the view is not good.
Translated by Google Icon
See original
1 people find it helpful
Guest
icon-origin-TRAVELOKA
9.7
/10
Reviewed 136 week(s) ago
The location is very close, only 5 minutes to Grand Mall Palu. The atmosphere is family.
Translated by Google Icon
See original
1 people find it helpful
Alexander Karaeng
icon-origin-TRAVELOKA
5.4
/10
Reviewed 139 week(s) ago
Like a hotel that hasn't been lived in for a long time, damp, smelly, dirty, swimming pool full of rubbish, no warm water, feeling uncomfortable (horrified).
Translated by Google Icon
See original
4 people find it helpful
Yosua Alfino William langelo
icon-origin-TRAVELOKA
6.0
/10
Reviewed 150 week(s) ago
The room is big but the air conditioner is small so the room is hot because the air conditioner is not cold enough, other than that it's quite good.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Satria
icon-origin-TRAVELOKA
4.8
/10
Reviewed 151 week(s) ago
There is no wifi, no hot water, no elevator, no TV channels, the toilet light is off.
Translated by Google Icon
See original
2 people find it helpful
Mayer J. P.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 173 week(s) ago
The room is on the 3rd floor. And there is no access to call operators, so if necessary, you have to go up and down the stairs and far away. Friendly reception and security. The rooms are clean and nice, it's just a shame the building isn't maintained. The swimming pool is like a fish pond, the water is not replaced.
Translated by Google Icon
See original
6 people find it helpful
Dimas K. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 183 week(s) ago
Great waiters and hotel atmosphere.
Translated by Google Icon
See original
2 people find it helpful
Lely
icon-origin-TRAVELOKA
6.0
/10
Reviewed 185 week(s) ago
It's wrong to buy a hotel in Palembang, not in Palu.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40