Very clean, comfortable, hot water runs smoothly, and you can shower at any time. For breakfast, please add variety; it's already very tasty.

Always a choice when going to Ternate, this time I arrived early but was already allowed to check in, the best.

Everything is the best here. It's always my first choice when I go to Ternate, North Maluku. My kids love their fried rice for breakfast the most 😍.

Friendly service, clean rooms, delicious food.

Very satisfying and recommended.

Thank you for your service 🥰

Great location. Very friendly staff. Easy check-in and check-out. Only the food needs improvement.

Room is comfortable and good stuff.

Nice and very clean hotel. Comfortable bed and centrally located. Very kind of them to let me check in a little early since the room was all ready available.

Comfortable room 😊 Can upgrade room without additional cost 🙏🏻

The staff is friendly. It's downtown and the breakfast is delicious.

The room I booked was the cheapest, but it was comfortable and very clean.

It was an impressive stay here because of the friendly staff.

Overall, my stay here was great... However, some areas from the lobby to the rooms reeked of cigarette smoke, which made things uncomfortable. I recommend making the hotel completely smoke-free. Let's eradicate cigarette smoke for our health together...

The staff is friendly, the rooms are quite spacious and clean.

Easy access, clean and friendly service

The breakfast menu is less varied

Friendly staff, first experience staying at the Emerald hotel, the hotel room was very clean.

Friendly service & clean, comfortable room

Friendly staff, clean rooms, good food, but the menu is very standard.