Hotel Alia Matraman

Explore Hotel Alia Matraman
9.2
Exceptional
From 3,366 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.1

People often mention about Hotel Alia Matraman
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Room Space (147)
Staff Friendliness (137)
Accessibility (127)
Bedroom (127)
Ambiance (118)
Distance to City Center (116)
Family Friendly (114)
Bathroom (114)
Hotel Area (111)
Surroundings (100)
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Traveler Reviews Hotel Alia Matraman

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Customer reviews
Lilis S.
icon-Staycation
Staycation
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10.0
/10
Reviewed 1 day(s) ago
Comfortable, perfect for a family staycation with its swimming pool. Clean and easy to access.
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.1
/10
Reviewed 3 day(s) ago
Staycation with family at Hotel Alia Matraman. The hotel atmosphere is quite comfortable. The most memorable thing when entering this hotel is the lobby which is very fragrant. The facilities are also quite complete. There is a swimming pool, entertainment room (provided playstation and dance2 revolution), restaurant. For an affordable price, the food provided is quite diverse. There is a wide selection of food and drinks. The restaurant has indoor and outdoor sections. They also provide coffee machines and instant powdered drinks. The desserts are also varied. Basically, all the staff are very friendly and very quick when asked for help. It's just a shame that during check-in, the receptionist was a bit unfriendly, maybe because there were many people wanting to check in but she was working alone. The room key doesn't have a room number, so we can forget which room number we were in. As a result, besides me, there were two other families who ended up having to ask the receptionist again for their room number 😅. Well, the receptionist also didn't explain where the restaurant is located or what time breakfast is open on weekends or weekdays. Breakfast usually ends at 10, but on weekdays it only lasts until 9 (luckily, they call at 8 to remind us of the breakfast deadline). A special experience staying here is the room, which is quite large and comfortable. The bathroom is also quite spacious and doesn't smell musty at all. There are a few shortcomings in the room. There are two electrical outlets that are not tidied up (in the bathroom and under the TV), which makes it look ugly and there is a risk of still having electricity (because they are not covered at all). If you are bringing small children like me, this is certainly a concern. However, I think the price they offer is still very affordable. The hotel's location is very strategic. Across from City Plaza Jatinegara, Batu Rawa Bening Market, and Jembatan Item Flea Market. Very close to Jatinegara Station and the Transjakarta bus stop.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Excellent in terms of price, location, room size, and right in front of a mall and the local market.
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Endang
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Glad I stayed with this hotel. Games for kids were fun.
1 people find it helpful
C***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
More and more EXCELLENT, the staff are friendly and very helpful, the check-in and check-out process is easy, the kids really enjoyed staying here 👍
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable place, complete room facilities, complete hotel facilities, there is a children's playground, indoor swimming pool, friendly staff ready 24 hours, affordable prices.
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2 people find it helpful
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable rooms, complete in-room facilities, complete hotel facilities including an indoor swimming pool, friendly staff available 24 hours, affordable prices, delicious food and many flavors.
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2 people find it helpful
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The rooms are comfortable, the facilities are complete, the staff is friendly, the prices are affordable.
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1 people find it helpful
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The rooms are comfortable, the staff is friendly, the facilities are complete, there is an indoor swimming pool, the prices are affordable, and the access is easy.
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1 people find it helpful
R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Now it's just more complicated, the elevator requires an access card, if you want to add an access card, you have to deposit another 100k.
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1 people find it helpful
Coky
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable, cheap, friendly check-in staff and car parking available
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
Triple suite room 105, the doormat doesn't sink, the toilet faucet is leaking, the toilet still smells bad when you first enter, please add mothballs or something. There are 2 ACs in the triple suite room so it's very cold. You only get 1 key card, you can't ask for another one. The Wi-Fi is fast, every corner of the hotel always smells good, the lobby smells good, the hallways smell good, even the elevator smells good. The TV is smart. There is a game room for children. The swimming pool is clean. There is a refrigerator, but the refrigerator engine is already noisy. Check-in can be at 1:00 PM if the room is available. When you first check in, there are no towels, you have to ask for them, the second day the cleaning staff also took the towels, the room was cleaned, but the towels were forgotten.
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1 people find it helpful
T***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel is clean, the room is not scary, it is comfortable, it's just that the telephone in the room to contact the receptionist is not working, so to ask for a towel that is not yet available in my room, I need to go to the lobby first, there is a refrigerator and a hair dryer too, it is rare for a 2-star hotel to provide these 2 devices, overall it is comfortable to sleep, the room is also not noisy
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1 people find it helpful
Endang
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
I was given an early check-in of 10am. Perfect for a recent arrival from Java. Always my choice with Alia Matraman Hotel.
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Affordable prices, friendly service
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1 people find it helpful
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable for families, clean, friendly.
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a***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Overall good, especially for a short stay (transit).
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Hendra E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The price is cheap, the location is strategic and the service is very friendly.
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
There is no towel available in the room when we were checking in. There is no number of room in room key holder.
2 people find it helpful
J***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable, affordable, right in the city center and close to the train station
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1 people find it helpful
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