Towels and toiletries were not provided; you had to ask for them. The bathroom was filthy, as if it had never been cleaned. The mirrors also looked like they had never been cleaned. The pillows, blankets, and sheets had dirty stains. The ceiling and walls had leaks. The AC was noisy. There was no remote for the TV, AC, drinking water, or tea/coffee. For a slightly different price, you could have had a comfortable stay.