Hotel Neo Palma - Palangkaraya by ASTON

Explore Hotel Neo Palma - Palangkaraya by ASTON
8.5
Very Good
From 4,711 reviews
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Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.7

Service and Facilites

8.4

People often mention about Hotel Neo Palma - Palangkaraya by ASTON
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Distance to City Center (114)
Staff Friendliness (111)
Bedroom (108)
Bathroom (94)
Accessibility (92)
Room Space (90)
Ambiance (89)
Surroundings (82)
Variety (82)
Taste (77)
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Traveler Reviews Hotel Neo Palma - Palangkaraya by ASTON

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Customer reviews
Verified Traveler
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Business
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8.5
/10
Reviewed 21 hour(s) ago
Hotel Neo Palma is strategically located.
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A***s
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10.0
/10
Reviewed 5 day(s) ago
Very comfortable and strategically located.
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H***O
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Leisure
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8.4
/10
Reviewed 5 day(s) ago
Overall it's okay, only the breakfast menu doesn't have much variety.
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M***I
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10.0
/10
Reviewed 2 week(s) ago
The staff is friendly, the hotel is in the city center.
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S***a
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Leisure
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8.6
/10
Reviewed 2 week(s) ago
Check-in and check-out times were too long. We arrived at 1:30 PM, but we waited until 2:30 PM, and it wasn't ready, but someone else was able to process it. The twin room we booked had worn, dirty, and smelly sheets. We asked for a change, and were told they didn't use any fragrance. The bed in the other room was rough and sandy. The hallway smelled musty. Breakfast had a lot of variety, but the porridge and rice noodles were tasteless and overcooked.
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Edowart S.
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
The breakfast menu is delicious and there are many choices.
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Verified Traveler
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8.8
/10
Reviewed 3 week(s) ago
The check-in process was a bit slow because the room wasn't ready, but we were eventually replaced with another room of a higher class.
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T***a
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and the rooms are comfortable.
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A***n
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10.0
/10
Reviewed 4 week(s) ago
The staff is friendly, nice, it's nice to stay at Neo
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1 people find it helpful
YUKALYPTA R.
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8.7
/10
Reviewed 5 week(s) ago
For business trips, Hotel Neo Palangkaraya is more than adequate. It's located in the same complex as the Palma Mall.
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a***a
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8.5
/10
Reviewed 6 week(s) ago
The hotel staff was friendly, but the room still smelled of cigarette smoke. Hopefully, this can be fixed 🙏
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A***s
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Business
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10.0
/10
Reviewed 7 week(s) ago
Great for business and leisure, hopefully it can become your main destination for staying at the hotel.
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U***i
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8.5
/10
Reviewed 7 week(s) ago
Impressive, very comfortable, clean rooms, very helpful service and easy to get anywhere because it is in the city center..
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w***m
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Business
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9.4
/10
Reviewed 8 week(s) ago
With prices ranging from 500,000 to 700,000 Rupiah, it's highly recommended for those looking to stay in a centrally located hotel. Everyone from the security guard, receptionist, restaurant staff, and even the cleaning staff are friendly. First impressions like this are what make a lasting impression. The lobby staff were very friendly, and their explanations of the room information were excellent. I even asked for work clothes to be ironed in the middle of the night, and they still got it done at a reasonable price. The staff are friendly and polite. Keep up the good service!
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H***i
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6.2
/10
Reviewed 8 week(s) ago
Maybe because it was a former mall, so the room was not good, it smelled of cigarette smoke and had an unpleasant aroma, I was confused about this hotel, when I stayed there it was quite good because I was in a large group, but now it turns out the quality has dropped drastically 🙏🙏🙏🙏🙏
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2 people find it helpful
H***r
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10.0
/10
Reviewed 8 week(s) ago
Very satisfying, the service is also very friendly.
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Manguhal N. S.
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Transit
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9.7
/10
Reviewed 8 week(s) ago
Close to Palangkaraya's main roundabout. Being located in Palangkaraya Mall, it's close to dining and entertainment venues.
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1 people find it helpful
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Aditia R.
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10.0
/10
Reviewed 9 week(s) ago
Clean and close to the Big Roundabout
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Sugianor
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10.0
/10
Reviewed 9 week(s) ago
Great for staying with family
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S***i
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10.0
/10
Reviewed 9 week(s) ago
Perfect for bringing the family, it's great for finding food and playing and watching too.
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