Royal Marisa Hotel

Explore Royal Marisa Hotel
7.8
Pleasant
From 182 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.5

Location

7.8

Service and Facilites

7.9

People often mention about Royal Marisa Hotel
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Bedroom (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Ambiance (2)
Room Space (2)
Bathroom (2)
Hotel Area (2)
Family Friendly (1)
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Traveler Reviews Royal Marisa Hotel

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40
Customer reviews
A***k
icon-origin-TRAVELOKA
5.0
/10
Reviewed 10 week(s) ago
The sheets are dirty, the room smells musty, there is urine and dust everywhere, the mattress is just springs, the pillows are flat and smelly, the TV has no channels.
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RIO T.
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8.5
/10
Reviewed 29 week(s) ago
The hotel staff is friendly, the AC is cool and great, close to the center of Pringsewu city
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D***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 65 week(s) ago
The room is spacious, the bed is really big, the room is also wide, but the AC is not cold enough, maybe it can be improved.
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Heni F.
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10.0
/10
Reviewed 81 week(s) ago
Staff and service. A very good place suitable if possible provide water heater facility. A.
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S***K
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Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 87 week(s) ago
There are lots of mosquitoes in the room, the toilet equipment is a bit dirty.
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1 people find it helpful
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Tresna S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
Satisfied & comfortable to rest. Wherever you go. Thank you.
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2 people find it helpful
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DIAN T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 103 week(s) ago
Highly recommended, all the staff are friendly.
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1 people find it helpful
Kurniawan
icon-origin-TRAVELOKA
9.4
/10
Reviewed 158 week(s) ago
Good service, only pillows have to be replaced with new ones.
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okeu s. p.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 200 week(s) ago
The maintenance and funding facilities are really bad. bad luck.
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2 people find it helpful
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idha p. a. s.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 228 week(s) ago
The toilet smells really bad and there is no hot water, the curtains are translucent.
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1 people find it helpful
Fjvkkajkkoo
icon-origin-TRAVELOKA
9.7
/10
Reviewed 233 week(s) ago
Comfortable, clean, good service.
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1 people find it helpful
Fita N. A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 234 week(s) ago
It's very chaotic, the helmet is lost, it's not clear, there's no accountability.
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Anisakikiapriyani C.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 257 week(s) ago
The front office on the night shift has a very, very bad attitude, often talks about the guest in front of the guest directly, then when I check in with the front office in the afternoon I have confirmed asking for a double key because there will be relatives or friends. just go straight to the lobby will be helped. But when I changed shifts and my relatives came at 19.00 my relatives could not enter by fo night shift for regulatory reasons even though my relatives would not stay overnight he would only visit and visit hours even though it was until 23.00 and strangely at 17.30 to 18.30 my room knocked several times because there was a female guest in the wrong room, indirectly other guests were allowed to have guests but when I was not allowed to. I tried to find SPV to confirm it said there was no SPV. Fo the night shift on June 3-4, there is also no greating often playing cellphone at 23.00 in the lobby, very bad service for the night front office, no soup is applied. I complain not because it exists but because I am also a hotel worker who knows the standard of hospitality soup.
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6 people find it helpful
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Limawan H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 279 week(s) ago
We are happy that only the air conditioner is not cold 207.
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Lorensia D.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 286 week(s) ago
For the front building okay. The room is okay. The toilet room is not good and not clean. The toothpaste provided was frozen and unusable. Hot AC. the view from the 2nd floor is okay. large parking area. friendly receptionist staff. Location is lacking. Because in a narrow alley and road. Bad road too. But it can be found because there is a sign at the end of the alley, and a new building is being built.
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2 people find it helpful
Ginanjar Riskyta Yulinda
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 326 week(s) ago
comfortable, clean, friendly service
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1 people find it helpful
Arlis P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 352 week(s) ago
The lights went out for a long time, there were stains on the blanket
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Ridwan A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 359 week(s) ago
Hopefully the service will be more maximal. And the officer understands items that are worthy of use or not. Be more careful.
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1 people find it helpful
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fahrul a. b.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 365 week(s) ago
The intention was to take a break, uh, in the first room the air conditioner didn't turn on and the toilet was still used to pee the previous guest. Finally moved to another room, when he arrived in the room, AC turned on. But after 2 hours, the room temperature is still hot, aka AC is the same as the fan. Besides that, I ordered the room through the options in the application to be able to choose a single bed, in fact when I submitted it for a single bed, the clerk explicitly stated that guests via the application are not allowed to single beds, they must order specifically. The end can't rest. As a result, only use 2 hours, instead of being cranky, it's better to move hotels. Thanks.
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1 people find it helpful
Rusdiyanto
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.0
/10
Reviewed 382 week(s) ago
No noise, comfortable only the servants are less friendly, that's unfortunate.
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