Hotel staff (female receptionist who is very unprofessional and unfriendly to customers of Hotel Chandra in), please immediately improve the service of the female staff/receptionist to be able to serve customers well and friendly 🙏. I often stay there because my house is close to the hotel, but I am very disappointed with the poor service of the female receptionist 🙅. For example (my reservations through the app are never done well by the female staff who are always unhelpful to me who have written special requests very clearly, but this female staff always does not provide my special requests, while I see in the app many rooms are available with the room facilities I requested according to what is in my app reservation🙏. Please reprimand me so that I can be wiser in speaking and provide the best solution 🙏.