8.4
Very Good
From 2,773 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.4

People often mention about Chandra Inn
All
Distance to City Center (80)
Bedroom (73)
Staff Friendliness (69)
Room Space (67)
Ambiance (65)
Bathroom (61)
Accessibility (59)
Surroundings (51)
Family Friendly (49)
Wifi (49)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Chandra Inn

Number of reviews per page
20
40
Customer reviews
Dinda R. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 day(s) ago
As requested, but when I entered the dirty room floor, there was still trash under the bed, please fix that. BTW, the pudding and custard were the best.
Translated by Google Icon
See original
Find this review helpful?
r***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Comfortable to stay here, a place to play, a place to hang out, everything is there.
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
The staff is not very friendly and many of the facilities are not good, towels are not replaced.
Translated by Google Icon
See original
Find this review helpful?
k***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The place is comfortable and always clean.
Translated by Google Icon
See original
Find this review helpful?
k***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A comfortable place to stay, with friendly staff and close to shopping and culinary centers.
Translated by Google Icon
See original
Find this review helpful?
J***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room lights were a bit dim, there was no work chair, only a sofa.
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Perfect... Highly recommended... Got a voucher too... Alhamdulillah
Translated by Google Icon
See original
Find this review helpful?
k***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is nice, you can also watch Netflix so you can feel more at home in the room.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Strategic location, surprisingly large hotel. Quite comfortable.
Translated by Google Icon
See original
Find this review helpful?
nando b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Suitable for bringing family, close to city center
Translated by Google Icon
See original
Find this review helpful?
nando b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Suitable for bringing family to stay here
Translated by Google Icon
See original
Find this review helpful?
i***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
A rescue hotel when Lampung was hit by heavy floods at night.
Translated by Google Icon
See original
Find this review helpful?
Budiman g.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Top, good service, clean rooms, delicious breakfast.
Translated by Google Icon
See original
1 people find it helpful
Rangga S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
My first experience staying at the Chandra Inn Hotel was relaxing, with decent facilities. A standard room without breakfast is still worth the price, even for the basic price. Close to the city and the train station, and friendly staff. Chandra Inn is a great choice.
Translated by Google Icon
See original
Find this review helpful?
F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The service was excellent, the rooms were comfortable, and the breakfast was delicious. Unfortunately, access to the hotel was a bit confusing. Perhaps access to the mall and the hotel could be separated.
Translated by Google Icon
See original
Find this review helpful?
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The atmosphere is comfortable, the staff is friendly
Translated by Google Icon
See original
1 people find it helpful
nando b.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
It's pretty good, the staff are friendly. I'll stay again next time.
Translated by Google Icon
See original
2 people find it helpful
Ade A. A.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is great. There's plenty of food around the hotel, and the breakfast is varied.
Translated by Google Icon
See original
3 people find it helpful
Winda 2.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 7 week(s) ago
Hotel staff (female receptionist who is very unprofessional and unfriendly to customers of Hotel Chandra in), please immediately improve the service of the female staff/receptionist to be able to serve customers well and friendly 🙏. I often stay there because my house is close to the hotel, but I am very disappointed with the poor service of the female receptionist 🙅. For example (my reservations through the app are never done well by the female staff who are always unhelpful to me who have written special requests very clearly, but this female staff always does not provide my special requests, while I see in the app many rooms are available with the room facilities I requested according to what is in my app reservation🙏. Please reprimand me so that I can be wiser in speaking and provide the best solution 🙏.
Read More
Translated by Google Icon
See original
1 people find it helpful
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
When I first checked in, I was given a dirty room, with tons of cockroaches and unfriendly staff. I complained and was given another room.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Chantra Inn Hotel respectfully submits your feedback. We appreciate your comments and apologize for any inconvenience you may have experienced during your stay. We have informed management and the relevant departments have taken steps to resolve the issue. However, your experience is important to us in improving our team coordination and ensuring we can provide better service in the future. We thank you for your visit and look forward to welcoming you back to Chantra Inn Hotel for an even better experience in the future.
Translated by Google Icon
See original
Number of reviews per page
20
40