Dear Mr./Ms. Anukrah M., Thank you for choosing Kas Makassar Hotel for your approximately 10-day stay. We are delighted to hear that our central location, easy access to Ratu Indah Mall and TSM, as well as hotel amenities such as the swimming pool and varied breakfast menu, provided convenience for you and your family. We apologize for the waiting time during check-in, as this is due to the high volume of guests during PIMNAS, but we remain committed to providing the best service despite the large number of guests. Furthermore, we were happy to assist by delivering breakfast to your room to accommodate your mother's health concerns. Thank you for your compliments on the cleanliness and value you received during your stay. We hope to welcome you back again when you visit Makassar.