Dear Mr. Z. S.
Dear Mr. Z. S., From Travelers Finisi Makassar
Thank you very much for staying at Travelers Finisi Makassar and for your valuable feedback. We apologize for any inconvenience you experienced during your stay regarding your request for connecting rooms. As stated in your booking confirmation, the room you booked was a two-bedroom suite with two single beds, and the connecting room we provided at that time had one king-size bed and one single bed. We hope to welcome you back again.
Sincerely,
General Manager, Helny J.