Dear Mr./Ms. L*n, With our deepest respect, Atlantic City Hotel. Thank you for taking the time to review your stay at Atlantic City Hotel. We apologize for any inconvenience you experienced during your stay, particularly the flooded bathroom floor, the noise from the bathroom exhaust fan, the noise from the air conditioner compressor, and the issue with the hairdryer. Your feedback is very important to us, and we have forwarded it to the relevant departments for immediate investigation and improvement to further enhance the quality of our hotel services. We greatly appreciate your comments and hope to welcome you back for an even more comfortable stay in the future. Sincerely, Audrey Hidayat, Head Housekeeping