Overall Ratings & Reviews Temasek Hotel

Friendly service, prices that suit travelers' pockets

The first morning I checked into this hotel..the hotel environment was ok..just the elevator was hot, no aircon and the push button to open it was broken. The water filter outside the room was broken. When I entered the room, I couldn't get in with the card to switch on the aircon and the lights, I had to go to the counter to let them know and wait for the technician to come in 5 minutes..the TV table was wet, not wiped dry, the sheets were not clean, there were dirty rust stains..the wooden walls were torn, there was no closet to put clothes in.

Old hotel, friendly and enthusiastic staff, interesting experience when exploring the surrounding area by walking, however the cleaning service is not good maybe because the hotel is too big.

Just come here once. Far from everywhere. Dirty. Unfriendly staff. Wifi in some rooms can't connect.

Feel more comfortable and close to the Melaka city area

Very dirty. Lots of hair in the bedroom. Dirty toilet. Parking is easy but a bit scary.

Ok, it's just scary. There's a ghost playing in the middle of the night

Check in takes a long time.. the room is ok but the bathroom is not cleaned.. the parking lot is not good, dark and dirty..

𝐀𝐀𝐀𝐀𝐀𝐀𝐀

Location is good. Room condition is average However room was not cleaned, water was not replaced. We asked for water & coffee, only given half due stock ran out.

He said he came at 4:00 pm and the room was full, many queued to enter the room, some had been waiting since 3:30 pm, the reason was that the room was full, there were customers who wanted to extend the time, they had to wait until 6 pm, they still couldn't get in, we went out first and searched. surau, at 10.30pm I was only able to enter the room, the bathroom was really dirty, clogged and smelly, but I still slept there, because I was tired, we already checked out early in the morning, I couldn't stand it, the service was really bad. I'm not sure if it's the same day or the other days, one more worker at the counter is enough, we don't have enough workers to clean the room.

Toilet very dirty, sink clogged. Toilet wall and glass got mold and mildew. Bedsheet got marks and yellowish.

Check in process took some time, dirty bathroom, blanket and others (refer photo). Overall just OK and suitable with the price.

Keadaan bilik tidak sesuai dengan taraf hotel 3 bintang, bunyi bising kat luar juga mengganggu jam 2 pagi pun masih dengar bunyi bising maaf 🙏🏼 Mengecewakan, tidak seperti gambar

The hotel doesn't seem to be cleaned, the check-in counter is very slow.. you can only use one lift.. overall it's ok if you want to walk according to the price.

Old service. The hotel is a bit spooky and dark. Lots of cockroaches in the room. The mattress makes the body itch.

Overall stay 3/5 ⭐. Check in on Sat evening, only 2 trainee attending guest at reception counter. Check in process took about 15 mins due to waiting. RM50 returnable deposit + RM2 heritage fee. Hotel equipped with dining space and separate bar. Pool for kids. Room space ia fair with the price. However, cleanliness can be better. We found 4 dead mini cockroaches on floor in between bed. Bathroom size is fair, clogged sink bowl and dirt all over shower glass door. Provided with 1 soap + mini bottle shampoo. Towel looks old and overly used, best to get it replace sooner as it has became rough and greyish. 2 coffee sachet, 2 mugs and 1 electric kettle provided next to TV. Mattress and pillows however not too bad, it is comfort and good. We have card access issue on next morning before 11am after came back from breakfast. Access card denied, even after we have went down and reported to in charge. For 2nd round, we have called from other vacant room and kudos, staff came up with spare card less than 5mins after 2nd report made. Location wise is nice. Not in front of main road, close to town and many eateries. Thank you.

The floor like no mop, the corridor is dirty, the car parking is dark when check in and only 1 lift function.

The check-in process takes up to 45 minutes, understaffed, administration is slow, how to sign, have to pay tax again, while the general government tax is free, when I ask the staff, no satisfaction answer, air conditioner is noisy, toilet is dirty, the floor is crusty, the elevator is the same, I want to check out and ask for a bill from the staff, the process is slow. It's strange that it should be mandatory for every customer who comes, I just asked to do it. The best thing is that there is only a swimming pool for children. Overall frustrating..

There was no shampoo or soap. The one left in the room was from previous user. The room has roaches in it. Will never return to the hotel again. And receptionist was slow and unsure of many things when asked.