Ok, first of all, I am very experienced in traveling to Indonesia & staying many hotels. I never look for anything negative & know not to expect the world. First of all, you are greeted with about 25-30 large steps just to get to lobby, but I will say the gentleman at desk was very helpful with our bags. Rooms are nice & relatively clean. Then, we ordered food at pool. The waitress totally misunderstood my order & brought me thing I did not want or order. It was only 15,000rupiah ($1 usd), but she was bent on making me pay. The food was horrible, & I didn't like the attitude about the mistake. My girl friend is Indonesian so there was no communication mistake! Even though place has great view of ocean, the location is so far away from any worthwhile sights, I knew we had made a mistake. We checked early following morning, & found a wonderful place, for less! Live & learn, such is life.