Firstly, starts from receptionist Mr. Fazrul, a very friendly and amazing person. First time met but felt like a friend. Secondly, the room! OMG, the best with a swimming pool inside the room. I really felt super sad when leaving the room because it felt like home. I really appreciate the housekeeping for keeping the room clean and neat. Breakfast was awesome, lots of variety and tasty too.

Everything went well, smooth, and great, but outside the room, there was a steam room which I noticed had about more than 10 'Charlies' inside. Otherwise, the worst thing happened when my little boy was allergic to the chlorine when his eyes swelled and were in pain after swimming. However, this is the best staycation I ever had when I was in Penang. Last but not least, the staff were very friendly and always smiling.

Best stay here, just beware of Charlie's ants.

For food outside the hotel it's a bit far, but you can use Grab Food.

Raw rice, but the price is high.

The hotel was good and the room was spacious, good for family and couples staycation. Thanks to the reception for treating guests well.

The hotel was good and overall nice and clean, but there is some charlie in the room.

Best hotel ever... Hope to come again.

When I checked in, the receptionist was friendly and helpful, and all the staff were very accommodating. The room was clean and well maintained. The only downside was that I noticed a few small ants near the private pool area. Other than that, I had a pleasant and enjoyable stay overall.

The only thing i dislike is the lift to level 26… only 1 side of lifts available if u want to go to level 26.. otherwise, it was a superb experience

Ok good, my kids love and enjoy the holiday

Everything is good. Will come again

Superb, amazing place to heal with the kiddos... Definitely will be coming back again.

Nice and comfortable for resting with your beloved family

Great staycation & great indiv. Pool for fmly with kids

The room is spacious, the staffs are friendly

This is my fourth stay. I think that explains it all haha

1) Location very far from Georgetown. 2) check in requesting lots of data including email address? 3) check out at 11am ya, late rm50 charges? 4) Iron board bended terribly hardly to be used. 5) Maintenance staff when requested to come to room - 2x calling waiting nothing happened, lastly going down to lobby to get the services done. 6) The swim pool cold water. 7) Sauna /steam room have to wait 2 - 4 hours to get the heated room ready. 8) The beach not so attractive for swimming. Not even being beautified. 9) Few lift being shut down at night. And lift quite slow too. The only thing chosen this hotel because of family vacation that need 2 king bed and private pool in a room. Regards,

So far all good, staff friendly, service only unable to provide plate, spoon & fork. They are giving disposable but limited request.

Very fast, two nights in the hotel were gone. Very relaxing in the hotel, but surrounding the hotel, there aren't many restaurants that can let my kids eat. But that breakfast has many choices depending on the Port Dickson Lexis Suite.