8.1
Very Good
From 473 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

8.0

Location

8.5

Service and Facilites

8.3

People often mention about Naratas Hotel
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Accessibility (3)
Bedroom (3)
Bathroom (3)
Surroundings (2)
Wifi (2)
Check-in/out Time (2)
Ambiance (2)
Soundproof (2)
Distance to City Center (1)
Family Friendly (1)
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Traveler Reviews Naratas Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The room was clean and fragrant, and the bathroom was spotless. However, the standard rooms don't offer fan rentals.
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D***z
icon-origin-TRAVELOKA
6.4
/10
Reviewed 26 week(s) ago
Water heater is not available, even though when checking in I asked for a water heater, they said it was available and could be used but in fact there was none at all. The TV was broken, the sheets were full of holes, dirty, dusty, and had lots of scratches.
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1 people find it helpful
D***a
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
It was very pleasant to stay here, the staff service was very friendly, the room was clean and fragrant, check out time was not rushed. The price is affordable, there is also air conditioning in the room. It's good anyway
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2 people find it helpful
M***d
icon-origin-TRAVELOKA
7.1
/10
Reviewed 65 week(s) ago
In-room drinks are not available.
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1 people find it helpful
Erwin S. H.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 117 week(s) ago
The sheets and blankets smell. Then there were lots of ants in his room. The WIFI can't be used, because the signal is slow. There is no AC / fan. The parking attendants suddenly play as long as they wash the consumer's motorbike without the consumer's permission. Please follow up more. Thank You.
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6 people find it helpful
M Nur I. I.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 125 week(s) ago
There is no description of no air conditioning or fan, if you want to add a fan, you have to pay 75k, the terrace of the room is very dirty, lots of dry leaves, the floor of the room is dirty, lots of ants, lots of cobwebs, and the room key is broken.
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4 people find it helpful
Gilbert
icon-origin-TRAVELOKA
5.7
/10
Reviewed 140 week(s) ago
There is something strange in this hotel. The KTP has been copied and not returned, why will it be delivered to the room later? Does anyone know what mode this is or what? In the application it says AC but can get non AC. Slippery floor, must be careful walking.
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20 people find it helpful
Benny M. t.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 155 week(s) ago
The room smells of cigarettes, the bathroom floor is cracked, damp, small water, difficult signal, unclear wifi, unfriendly service, one word KAPOK here again.
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16 people find it helpful
Anand s.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 176 week(s) ago
Air kecil, shower tidak nyala, privasi tidak nyaman, kondisi tidak sesuai dengan harga, pewangi ruangan pun gak ada sama sekali. Kacau.
4 people find it helpful
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Malasari
icon-origin-TRAVELOKA
9.7
/10
Reviewed 179 week(s) ago
It's very comfortable to stay here, the place is clean, the main thing is satisfied.
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3 people find it helpful
Habib Anshori
icon-origin-TRAVELOKA
6.2
/10
Reviewed 186 week(s) ago
The sheets are dirty, the body is itchy, pay more attention to cleanliness.
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Putri P. S.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 189 week(s) ago
The shower was broken, the room was dirty, there was no bathroom mat and the lighting was dim. The mattress is not comfortable.
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1 people find it helpful
Windi W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 208 week(s) ago
It's really good, but unfortunately the water heater is a bit annoying.
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2 people find it helpful
Firman
icon-origin-TRAVELOKA
9.3
/10
Reviewed 212 week(s) ago
Just a little review. How come there is no air conditioning, then the cupboard makes a little noise, the bathroom doesn't have a sink, so it's difficult to dance with the toiletries you bring yourself. Lots of red ants in the bathroom and room.
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12 people find it helpful
Taufiq F.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 212 week(s) ago
I was deceived, it didn't include ac, the room was too small, if you want to upgrade the ac add 100, it's better if I take the child on a horse there is no view, only walls hopefully in the future the naratas will build a swimming pool too 👍.
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6 people find it helpful
Deskenda D. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 265 week(s) ago
The location of the hotel is strategic because it is on the side of the highway. The toilet is clean, the hot water is on but it cannot be adjusted so if it is turned on it keeps getting really hot. At night the motorbike is washed so that in the morning the motorbike is clean. Only at night there were lots of ants in the bed, so I couldn't sleep because I was bitten by ants. good overall.
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1 people find it helpful
Apriadi A. K.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 267 week(s) ago
Dark room, security asked for money on the grounds of washing the motorbike even though it was not asked by the guest.
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6 people find it helpful
Dhea K. F.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 270 week(s) ago
The towels smell musty, lots of ants. Hopefully better future.
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1 people find it helpful
Heri S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 270 week(s) ago
Okay, it's comfortable, the room is clean, as expected.
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2 people find it helpful
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Jian M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 273 week(s) ago
It would be more complete if there was hot water in the bathroom, overall everything was good cleanliness okay and the staff was very helpful. Recommended.
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6 people find it helpful
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