MaxOneHotels.com @ Kramat - Jakarta

Explore MaxOneHotels.com @ Kramat - Jakarta
8.5
Very Good
From 9,112 reviews
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Cleanliness

8.6

Room Comfort

8.5

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about MaxOneHotels.com @ Kramat - Jakarta
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Bedroom (68)
Staff Friendliness (65)
Distance to City Center (62)
Accessibility (60)
Bathroom (53)
Ambiance (52)
Surroundings (48)
Hotel Area (44)
Check-in/out Time (41)
Wifi (37)
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Traveler Reviews MaxOneHotels.com @ Kramat - Jakarta

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Customer reviews
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It was fun and the food downstairs was delicious.
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A***u
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and seemed to know me well because I often check in at MaxOne Kramat.
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1 people find it helpful
Accommodation's Reply
15 Jan 2026
Dear Valued Customer, Thank you for taking the time to complete this form and giving Maxone Kramat a positive review. We are delighted that you had a good experience. We will strive to improve and maintain the quality of our service. Your feedback is invaluable and can help improve our operations in the future. We hope to welcome you back again. Sincerely, The Management Team, Maxone Kramat
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A***u
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and helpful during check in, the hotel location is also easy to access.
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Accommodation's Reply
15 Jan 2026
Dear Valued Customer, Thank you for taking the time to complete this form and giving us a positive review for Maxone Kramat. We are delighted that you had a good experience. We will strive to improve and maintain the quality of our service. Your feedback is invaluable and can help improve our operations in the future. We hope to welcome you back again. Sincerely, The Management Team, Maxone Kramat
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel is clean, comfortable, strategic location, only the variety of food needs to be added.
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review and give Maxone Kramat Hotel Jakarta an excellent rating. We are delighted that you had a memorable experience. We are committed to maintaining guest satisfaction with our services and facilities. Your feedback is invaluable and will help us improve the hotel in the future. We look forward to welcoming you back again. Sincerely, The Management Team, Maxone Kramat Hotel
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A***u
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 2 week(s) ago
Actually, I stayed here yesterday for a while. When I asked for a room with a front view, the receptionist said in a harsh tone that the room with a street view was for the manager's residence (I was also in a room with the same price as the one with a front view), well, that was his office business, I don't need you to explain about the hotel room for your manager's residence, if you were more polite, maybe I would understand. Then finally I checked out and moved to the ibis hotel, which was nicer and the interior wasn't dark and stuffy. Maybe the theme of Max One is industrial, but it felt shabby, dark, and lacking air. The receptionist I met was named Adit, if I'm not mistaken
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Accommodation's Reply
15 Jan 2026
Thank you for reviewing our hotel. We apologize for any inconvenience you may have experienced. Your review will encourage us to continue providing the best service and comfort to all our guests. Thank you again for choosing our hotel, and we hope to welcome you back on your next visit to Maxone Kramat Hotel Jakarta. Sincerely, The Management Team, Maxone Kramat Hotel
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nurul h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
All good... and feel cozy... thank you...
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Accommodation's Reply
07 Jan 2026
Dear Sir Nurul, Thank you for taking the time to complete this form and for leaving a positive review for MAXONE Kramat. We are delighted that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your feedback is valuable and will help us improve in the future. We look forward to welcoming you on your next visit. Best regards, MAXONE Kramat Management
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
There are lots of small cockroaches in the room and bathroom. Please pay more attention to the cockroach problem. The food is not like other hotels where there is a lot of variety. There are no omelets or fruit.
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Accommodation's Reply
15 Jan 2026
We apologize for any inconvenience you experienced during your stay. We have coordinated with the relevant departments, and this is an important issue that we need to improve the quality of our facilities and services. Thank you again for staying with us, and we hope to welcome you back on your next visit to Maxone Kramat Hotel Jakarta. Sincerely, The Management Team, Maxone Kramat Hotel
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a***s
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
There are lots of small cockroaches in the bathroom, and the shower is really small, the water doesn't come out very well.
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Accommodation's Reply
15 Jan 2026
We sincerely apologize for any inconvenience you may have experienced during your stay. We have coordinated with the relevant authorities, and this information is important in helping us improve the quality of our facilities and services. Thank you again for staying with us, and we hope to welcome you back on your next visit to Maxone Kramat Jakarta. Sincerely, The Management Team, Maxone Kramat
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Aby
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Strategic location, close to public facilities, affordable prices.
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1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Mr. Abi, Thank you for taking the time to complete this form and giving us a positive review for Maxone Kramat. We are delighted that you had a good experience. We will strive to improve and maintain the quality of our service. Your feedback is very valuable and can help improve our operations in the future. We hope to welcome you back again. Sincerely, The Management Team, Maxone Kramat
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I am very happy, all the staff are very friendly and kind. Ok, keep the hotel clean. I am grateful to be able to sleep comfortably. God Bless U.😇😇🥰🥰🥰
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Accommodation's Reply
07 Jan 2026
Dear Valued Customer, Thank you for taking the time to complete this form and giving us a positive review for Maxone Kramat. We are delighted that you had a good experience. We will continue to strive to improve and maintain the quality of our service. Your feedback is invaluable and can help improve our operations in the future. We hope to welcome you back again. Sincerely, The Management Team, Maxone Kramat
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C***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The room light can be changed from yellow to brighter white. Yellow light can give a somewhat gloomy impression.
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Accommodation's Reply
07 Jan 2026
Dear Valued Customer, Thank you for taking the time to complete this form and giving us a positive review for Maxone Kramat. We are delighted that you had a good experience. We will strive to improve and maintain the quality of our service. Your feedback is invaluable and can help improve our operations in the future. We hope to welcome you back again. Sincerely, The Management Team, Maxone Kramat
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f***y
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 week(s) ago
It's great, it's close to RSCM
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Accommodation's Reply
07 Jan 2026
Dear Valued Customer, Thank you for taking the time to complete this form and giving us a positive review for Maxone Kramat. We are delighted that you had a good experience. We will continue to strive to improve and maintain the quality of our service. Your feedback is invaluable and can help improve our operations in the future. We hope to welcome you back again. Sincerely, The Management Team, Maxone Kramat
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l***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Strategic and Comfortable Location
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Accommodation's Reply
07 Jan 2026
Dear Valued Customer, Thank you for taking the time to complete this form and giving us a positive review for Maxone Kramat. We are delighted that you had a good experience. We will strive to improve and maintain the quality of our service. Your feedback is invaluable and can help improve our operations in the future. We hope to welcome you back again. Sincerely, The Management Team, Maxone Kramat
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a***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Booked 4 rooms, it was a nice hotel, thank you
1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Sir/Madam, Thank you for taking the time to complete this form and for leaving a positive review for MAXONE Kramat. We are delighted that you had a pleasant experience. We will continue to strive to improve and maintain the quality of our service to our guests. Your feedback is valuable and will help us improve in the future. We look forward to welcoming you on your next visit. Best regards, MAXONE Kramat Management
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Ok, for a short stay it's enough
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Accommodation's Reply
07 Jan 2026
Dear Valued Customer, Thank you for taking the time to complete this form and giving us a positive review for Maxone Kramat. We are delighted that you had a good experience. We will strive to improve and maintain the quality of our service. Your feedback is invaluable and can help improve our operations in the future. We hope to welcome you back again. Sincerely, The Management Team, Maxone Kramat
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T***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I have stayed here several times, not the first time, and have always been satisfied with this hotel.
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Accommodation's Reply
08 Dec 2025
Dear Management, Thank you for taking the time to complete this form and leave a positive review for Maxone Kramat. We are glad you had a great experience. We will continue to strive to improve and maintain the quality of our services. Your feedback is highly appreciated and can be used to improve our performance. We look forward to welcoming you on your next visit. Best regards, Maxone Kramat Management
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The interior art is interesting, the food tastes delicious, we miss Indonesian food 🥰. It's just a shame the elevator is so shaky, the buttons are hard to understand 😮‍💨.
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1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear customer, thank you for taking the time to write a review and giving Maxone Kramat a positive review. We are delighted that you enjoyed your experience. We will continue to strive to provide you with the best service possible. Your valuable feedback will greatly help us improve our operations. We look forward to seeing you again on your next visit. Sincerely, Maxone Kramat Management.
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Sri H. M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The check-in process is fast. You need to pay attention to the small insects in the bathroom which are very annoying.
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Accommodation's Reply
08 Dec 2025
Dear Mr. Sri H.M., Thank you for taking the time to write a review and give a good rating to Maxone Kramat. We are glad that you had a good experience. We will do our best to improve and maintain the quality of our services. Your feedback is very valuable and can be used to improve our efficiency. We sincerely hope to welcome you on your next visit. Best regards, Maxone Kramat Management
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a***r
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 8 week(s) ago
lots of cockroaches damp towels and an unpleasant odor
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1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Hotel Director/Manager, Thank you for taking the time to review our hotel and we apologize for any inconvenience this may have caused. Your feedback will serve as a driving force for us to continue to strive to provide the best service and comfort to all our guests. Thank you once again for using our services and we sincerely hope to welcome you back again when you visit MaxOne Kramat Hotel Jakarta. Best regards, MaxOne Kramat Management
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zenna
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 9 week(s) ago
The pillows are all flat and unusable. The pillow case is brown, and there are no tissues in the bedroom.
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1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Ms. Senna, Thank you for taking the time to write a review and give a good rating to Maxone Kramat. We are very glad that you had a good experience. We will do our best to improve and maintain the quality of our services. We apologize for the shortcomings that occurred during the use. We will inform the relevant team to prevent such incidents from happening again in the future. We apologize once again for the inconvenience. All of your suggestions and information are very helpful to our progress and we hope that it will be an honor for us to return to Maxone Kramat Jakarta again. Best regards, Maxone Kramat Management
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Number of reviews per page
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