Dear valued guest, we apologize for any inconvenience caused. If you encounter any problems during your next stay, please contact our staff immediately via the hotel's WhatsApp number at +62********880. We will take steps to resolve the issue or improve your room. Our hotel is currently undergoing periodic renovations, including lighting upgrades, air conditioning upgrades, and replacement of in-room amenities. We are committed to improving your comfort and satisfaction at all times. Instead of writing a negative review or sharing it with other guests, please contact our management directly so that we can do our best to resolve the issue. Your satisfaction is our top priority. Thank you for your understanding.