8.0
Very Good
From 302 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

8.0

Meal

7.8

Location

8.3

Service and Facilites

8.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hi-Quality Residence

Number of reviews per page
20
40
Customer reviews
Meghawati
icon-origin-TRAVELOKA
4.8
/10
Reviewed 146 week(s) ago
Don't even bother staying here. They sold my room die to late arrival.
Find this review helpful?
Soesanto S.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 148 week(s) ago
The facilities are not appropriate, it is written that there is a tea maker, etc., it turns out that zones, towels, kesed are not available, the bathroom is dirty, the air conditioner is not cold at all.
Translated by Google Icon
See original
2 people find it helpful
Chaedar I. P.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 152 week(s) ago
Doesn't match the picture. No internet. If you want wifi, you have to go to the reception. Only given a table, no chairs. No towels given. Big room but empty. The building is a bit old. The cupboard door came off. There are only 1 electric plug. Not worth the price of 210 thousand. Can still get better. Seriously, don't choose this hotel, it's better to find another one. (Didn't have time to take photos because I was lazy. Luckily, I only stayed 1 night).
Read More
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Amalia R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 152 week(s) ago
Waktu awal cari lokasi sampe 30 menit muter-muter di titik yang sama. Karena ternyata penginapannya harus masuk ke apart. Lokasinya pas di belakang Apart Beverly Dago. Langsung masuk aja tanya satpam nanti di arahin ke dalam. Bawa handuk dan amities sendiri karena ga disediain di sini. As u can see, kamarnya gede bisa buat guling-guling di bawah juga. Untuk toilet dan kamar mandi masih amanlah, waterheater oke, lampu kamarnya sengaja warna kuning biar aestetik mungkin ya tapi relaxing banget buat istirahat. So far selama 4 hari 3 malem nginep di sini ga ada yang aneh-aneh. Nyaman deh serius. Mungkin karena gabung ke apart jadi keluar masuk jadi ikutan kena biaya parkir, cuma ga mahal-mahal amat kok. Hygiene is number one, rajin-rajin dibersihin ya biar debunya ga numpuk. Udah bagus, sayang kalo ga dirawat. Terima kasih 🤍.
Read More
+2
Find this review helpful?
Profile Picture
Rizal I. R. Y.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 155 week(s) ago
Improve the quality again, to match the "Hi Quality" brand.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Rizal I. R. Y.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 155 week(s) ago
Improve the quality again, to match the "Hi Quality" brand.
Translated by Google Icon
See original
1 people find it helpful
Henry
icon-origin-TRAVELOKA
6.3
/10
Reviewed 156 week(s) ago
Location and staff is good, but the room is not maintain, dust and dirty. Moss floor and moss toilet. Need to renovate.
3 people find it helpful
Iwan T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 157 week(s) ago
The rooms are big & very spacious, cleanliness must be improved again.
Translated by Google Icon
See original
Find this review helpful?
Yemima
icon-origin-TRAVELOKA
9.0
/10
Reviewed 157 week(s) ago
So far the rooms are okay, it's just that it's not well-maintained for things and cleanliness. The toilet and bathroom are separate, there are no toiletries, but it's okay for this price.
Translated by Google Icon
See original
1 people find it helpful
Diana Sartika
icon-origin-TRAVELOKA
6.5
/10
Reviewed 157 week(s) ago
When checking in, the clerk was not prepared, towels, bed linen were not checked again, mineral water was not given as photographed in the room. The building is actually good but poorly maintained, it's a pity, it lacks standard soap and toothpaste, hopefully it will be better in the future.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Tisa M.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 157 week(s) ago
The place is actually nice but some of the facilities are inadequate. The sheets and pillows were dirty, the terminal cable for charging when it got damaged, the bathroom was not clean, even when I checked in there was still a dirty pillowcase in the toilet, and the bathroom light seemed like it was going to break.
Translated by Google Icon
See original
1 people find it helpful
Padjar R. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 159 week(s) ago
God willing, if you go to Bandung, you will come here again. Friendly security guard, friendly staff. At first, I didn't have high hopes and even hesitated at the price of 100 thousand. Eh, the hotel turned out to be very comfortable. The room is spacious, the large king size bed sleeps 4 with 2 children is also comfortable, the bathroom is spacious, hot water all day long. Want to extend qodarullaah full the next day. Thank you Hi Quality.
Read More
Translated by Google Icon
See original
Find this review helpful?
Walim A. S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 160 week(s) ago
Sebenarnya saya suka lokasinya, tapi agar menjadi perhatian pengelola adalah penataan kamar tidur yang digabungkan dengan ruang kosong gelap di sisi lain. Minimnya pencahayaan baik di area kamar tidur maupun tangga mengurangi kenyamanan. Selain itu dinding kamar yang berbatasan dengan tangga hanya menggunakan kaca "blur" sehingga mengurangi privasi pengunjung.
Read More
Find this review helpful?
Accommodation's Reply
01 Jul 2022
Hi, thanks for taking your valuable time to rate us. We apologize for the inconvenience and we will definitely try our best to meet your expectations in the future. Regards, Simon
Translated by Google Icon
See original
Aldi A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 161 week(s) ago
Bilangnya handuk sedang di laundry sebentar lagi diantar. Tapi sampai check out tidak ada yang menghantarkan. Di gambar di sediakan minum. Ini tidak. Jika tidak seperti di gambar lebih baik di berikan keterangan. Selebihnya nyaman.
3 people find it helpful
Accommodation's Reply
30 Jun 2022
Sorry for the trouble you're having, Aldi! We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Greetings, Amelia.
Translated by Google Icon
See original
Iqbal R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 162 week(s) ago
Ordering a suite was given a deluxe, no soap, smelly bathroom, no towels or rags, no drinking or water heaters.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Iqbal! We regret that the stay turned out to be average. We've updated the feedback and issues bothering you with our team. Greetings, Jane!
Translated by Google Icon
See original
Ajeng G. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 163 week(s) ago
Spacious, comfortable rooms, it's just that there is no wifi and the furniture lacks maintenance. The walls are also not impermeable, so you can hear activity in other rooms.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
16 Jun 2022
Thank you for the positive rating, Ajeng, We feel grateful to have honest feedback from you. This will help us to a better skill level. Have a nice day! Greetings, Jane!
Translated by Google Icon
See original
Profile Picture
Amdani r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 163 week(s) ago
Poin plusnya serasa di rumah sendiri, gede dengan harga terjangkau. Minusnya atap bolong belum di perbaiki, sama tidak ada wifi.
Find this review helpful?
Accommodation's Reply
30 Jun 2022
Sorry for the hassle you faced, Amdani, We have marked a note for your experience this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!
Translated by Google Icon
See original
Profile Picture
Hendra J. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 164 week(s) ago
Everything they advertised are true! Friendly staffs; Even the security staffs, cleanliness of bedsheet and bedroom, and very backpackers friendly price! And the services are awesome. For example, I wasn't satisfied with my room at first 2 nights I slept in. So I asked for room changing on 3rd day. The receptionist staff responses was unbelievably friendly and cooperative! AWESOME!
Read More
1 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Hendra! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.
Christina T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 165 week(s) ago
It's okay, it's just a shame that the sink doesn't turn on.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi Fellan! Thank you for your rating and valuable feedback. We have recorded your feedback to ensure a satisfying stay in the future. Greetings, Jane!
Translated by Google Icon
See original
Puti Nurfitria
icon-origin-TRAVELOKA
5.2
/10
Reviewed 165 week(s) ago
The room was not made overnight! Order 2 rooms, at check-in it is not ready. We stayed to eat and when we returned, were told that the rooms were combined into 1 room, with an extra bed plus. Important points: - The rooms do not match the descriptions and reviews of people on the internet. - Keep booking 2 rooms into 1 for the reason of renovation, and other guests also receive the same thing. - Can't complain because the front office has gone home, and we are faced with security.- Promised to be refunded. But it's not security that can say that. This may be due to the long-weekend. So rooms are difficult in Bandung! It could be a new mode, a subtle way to get rid of a customer (money keeps coming in), and it could be used by another customer (additional money comes in after paying cash). Beware. Be careful with hotels like this. Could damage reputation. Thank you
Read More
Translated by Google Icon
See original
3 people find it helpful
Number of reviews per page
20
40