8.9
Very Good
From 3,601 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

9.0

Service and Facilites

9.1

People often mention about Resinda Hotel Karawang
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Staff Friendliness (41)
Family Friendly (40)
Activity Option (37)
Bedroom (36)
Hotel Area (36)
Taste (36)
Variety (36)
Ambiance (35)
Bathroom (34)
Accessibility (33)
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Traveler Reviews Resinda Hotel Karawang

Number of reviews per page
20
40
Customer reviews
Abdul Q. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
So great experience stay in this hotel, great services, great pool, and activities for my kids, good jacuzzi
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Arry R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
I really enjoyed my stay here. The location and service were excellent and friendly. There were plenty of places and activities for the kids. The only concern was that we found two small tomcats in the bathroom, and one of us has an overreaction to insect bites. Hopefully, things will improve in the future.
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1 people find it helpful
I***a
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Spacious, clean rooms and a clean and green hotel environment. The best swimming pool and onsen
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M***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
The service is very good, all the hotel staff always greet and smile in a friendly manner, and the hotel is close to the mall.
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The staff is fast responsive, friendly, the bFast menu choices are varied, it tastes OK.
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Septi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service is very good, friendly and very helpful with what we need 👍🏻
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2 people find it helpful
Astrina
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The friendliness of all the staff is extraordinary, always caring and asking about the comfort of the guests, and when there is a trivial inconvenience, the hotel is very concerned by giving us souvenirs of food to take home when we check out. The full activity program for children is very interesting, the facilities are very complete, of course will come back..
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T***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and very helpful. Provide bubble bath for bathtub.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
complete package hotel not far from Jakarta, and most admired because it employs disabled people without discrimination. good job resinda
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1 people find it helpful
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Mohamad H. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
When I chose this hotel for a staycation with my family, I didn't expect the hotel to be this good and cool. There are so many facilities, adult pool, children's pool, kids corner, jacuzzi, gym. Not to mention the many activities for children that make children even happier Thank you for the service and comfort.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mr. Mohamad H. A., Warm greetings from Resinda Hotel Karawang. Thank you for the positive feedback you have provided in this review. It is a pleasure for us to know that you and your family had a good experience. Your review encourages us to always maintain quality and continue to innovate for customer satisfaction. We look forward to welcoming you and your family back. See you again, Emi Ishii, Hotel Manager
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N***S
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
Actually we just booked the hotel 2 days before arrival and we were very impressed with the management of this hotel.. even our room was ready earlier than check in time.. The location has very easy access to a full AC bridge to Resinda Mall, so finding food and other entertainment is practical. The room is spacious, clean, and we didn't expect there to be even a welcome snack and cake. The breakfast was delicious, all typical of Padma. The children were also very happy because there were 2 swimming pools with exciting and fun slides.
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. N*S, Warm greetings from Resinda Hotel Karawang. Thank you for taking the time to write a review and share your experience with us. Your feedback is very valuable to us. This review helps us understand the needs and preferences of our guests, so that we can continue to improve the quality of our services and hotel facilities for the comfort of you and your family. We look forward to welcoming you and your family back in the future. See you again, Emi Ishii, Hotel Manager
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Trisa W. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff is very friendly, very informative and helpful. Arrived at 11.30 am and was allowed to check in early, asked for a baby crib and mattress to be put together, and it was very fast until the room was ready. My husband requested a birthday greeting, it was already on the mirror plus a birthday cake, besssssstttt. Every time I asked anything to the hotel staff, they were always informative, because I brought children, I was always informed that there were kids activities and invited to join. The children were happy, the playground was clean, the swimming pool was clean and the lifeguard was always on standby to supervise. The breakfast food choices were delicious, so many that I was confused about what to eat. The coffee was also delicious, the donuts were delicious. The best, just checking out and I was already thinking about coming back..
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mrs. Trisa W. M., Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you and your family really enjoyed our hotel. The birthday greetings on the mirror and the cake are also small details that we hope make your special moment even more memorable. Your review is the biggest motivation for us to continue to provide the best service. We look forward to your and your family's next visit. See you again, Emi Ishii, Hotel Manager
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Ruiqui A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
An interesting hotel especially for children because in addition to having a swimming pool, it turns out there is also a waterpark here. Awesome. And to the mall is not only close, but given its own way through direct hotel access to the mall.
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Accommodation's Reply
20 Jun 2025
Dear Mrs. Ruiqui A., Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you and your family really enjoyed our hotel. We look forward to your next visit. See you again, Emi Ishii, Hotel Manager
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Aulia P. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is incredibly friendly & helpful, the rooms are spacious and super comfortable, the breakfast menu is extensive and varied! The best🌟🌟🌟🌟🌟
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Accommodation's Reply
20 Jun 2025
Dear Mrs. Aulia P. A., Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you and your family really enjoyed our hotel. We look forward to your next visit. See you again, Emi Ishii, Hotel Manager
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Andriansyah C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
friendly staff and lots of facilities for children
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1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Mr. Andriansyah C., Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very pleased to know that you and your family really enjoyed our hotel and we have conveyed your compliments to all of our staff. We look forward to your next visit. See you again, Emi Ishii, Hotel Manager
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Kids friendly hotel, kids are very happy to stay here.. connected to the mall so it's easier if you need something to buy.. recommended 👍🏻👍🏻
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1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Mr./Mrs. L*a, Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you and your family really enjoyed our hotel. We look forward to your next visit. See you again, Emi Ishii, Hotel Manager
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Widia P. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The real 4 star hotel with a 5 star feel Love it so much
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1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Mrs. Widia P. P., Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to know that you and your family really enjoyed our hotel. And we were very happy to see your children happily playing at our kids foam party! We look forward to your next visit. See you again, Emi Ishii, Hotel Manager
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly. The facilities are also well maintained and in neat condition. The children were very impressed staying here.
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4 people find it helpful
Accommodation's Reply
20 May 2025
Dear Mr./Mrs. A*n, Warm greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to write a review for our hotel. We are very happy to hear that you and your family enjoyed our service and are honored that you chose to stay again. We are committed to continue to provide the best for your and your family's next visit. See you again, Emi Ishii, Hotel Manager
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Kemal S. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I never regret being a Padma member, it has never disappointed me
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2 people find it helpful
Andre M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Will be back with kids and family members.
1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Mr. Andre, Warmest Greetings from Resinda Hotel Karawang. We would like to thank you for taking the time to complete our survey. We are very happy to know that you thoroughly enjoyed your stay with us and we are very honored that you chose to stay with us again. We look forward to your next stay. Until we meet again, Emi Ishii, Hotel Manager
Number of reviews per page
20
40