The staff is very friendly, very informative and helpful. Arrived at 11.30 am and was allowed to check in early, asked for a baby crib and mattress to be put together, and it was very fast until the room was ready. My husband requested a birthday greeting, it was already on the mirror plus a birthday cake, besssssstttt. Every time I asked anything to the hotel staff, they were always informative, because I brought children, I was always informed that there were kids activities and invited to join. The children were happy, the playground was clean, the swimming pool was clean and the lifeguard was always on standby to supervise. The breakfast food choices were delicious, so many that I was confused about what to eat. The coffee was also delicious, the donuts were delicious. The best, just checking out and I was already thinking about coming back..