Queen City Hotel Banjarmasin (A HARBOUR SIDE HOTEL)

Explore Queen City Hotel Banjarmasin (A HARBOUR SIDE HOTEL)
8.4
Very Good
From 685 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.3

Service and Facilites

8.4

People often mention about Queen City Hotel Banjarmasin (A HARBOUR SIDE HOTEL)
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Staff Friendliness (10)
Ambiance (8)
Room Space (8)
Bathroom (8)
Check-in/out Time (7)
Bedroom (6)
Variety (6)
Hotel Area (5)
Taste (5)
Surroundings (4)
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Traveler Reviews Queen City Hotel Banjarmasin (A HARBOUR SIDE HOTEL)

Number of reviews per page
20
40
Customer reviews
yohana s.
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9.1
/10
Reviewed 11 week(s) ago
The place was comfortable and nice, the bathroom was clean, the water heater worked, and the AC was cold. There was a slight cigarette smell, probably because I didn't mention that I booked a non-smoking room.
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1 people find it helpful
Accommodation's Reply
12 Apr 2026
Dear Ms. Yohana, Thank you for staying at Queen City Hotel and sharing your positive experience with the public. We are pleased that you were satisfied with the facilities and services we provided. We hope to serve you again. Sincerely, Kunawan W. - Hotel Manager
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Verified Traveler
icon-Business
Business
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8.5
/10
Reviewed 27 week(s) ago
The location is close to the harbor, so I was on assignment there, so it was quite close and easy to get around. There are a few restaurants nearby, but there are also plenty of places to eat nearby that are within easy driving distance.
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1 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Thank you for staying at Queen City Hotel and for sharing your interesting and useful experience with other guests. We hope to welcome you back again when you visit Banjarmasin. Best regards, Mr. Gunawan Wibisono - Hotel Manager
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Andry
icon-Business
Business
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10.0
/10
Reviewed 29 week(s) ago
Check-out time is 1pm, great
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Accommodation's Reply
25 Nov 2025
Dear Mr. Andrew, Thank you for staying at Queen City Hotel and sharing your wonderful experience with us. It was a very helpful experience for other guests and our team. We hope to serve you again when you visit Banjarmasin. Best regards, Gunawan W - Hotel Manager
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D***I
icon-origin-TRAVELOKA
9.1
/10
Reviewed 38 week(s) ago
Please improve the breakfast.
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2 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Customer, Thank you for staying with us and sharing your experience. Thank you for your constructive feedback, which will serve as a reference for future improvements in the breakfast area. Thank you again, and we look forward to welcoming you back for a different breakfast experience. Sincerely, Gunawan W - Hotel Manager
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
The room was clean and nice, and the breakfast was delicious. I especially liked the fish porridge, it was the best.
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Customer, Thank you for staying with us and sharing your positive experience. Your review is very helpful to us and other customers regarding the menu and food taste. Thank you again, and we look forward to welcoming you back to Queen City Hotel. Sincerely, Guanwan W - Hotel Manager
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W***n
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10.0
/10
Reviewed 45 week(s) ago
top for a hotel of that class, highly recommended
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2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Customer, Thank you for staying with us and sharing your positive experience. Your review is very helpful to us and other customers. Thank you again, and we look forward to welcoming you back to Queen City Hotel. Sincerely, Guanwan W - Hotel Manager
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Rustam
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8.5
/10
Reviewed 50 week(s) ago
Great, friendly service and close to the harbor 👍
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Accommodation's Reply
30 Jun 2025
Dear Mr. Rustam, We would like to thank you for your willingness to stay at Queen City Hotel and share your experience during your stay. Your positive review is very useful for our team at Queen City Hotel. Once again, thank you and we look forward to welcoming you back to Queen City Hotel. Best regards, Gunawan W - Hotel Manager
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Rustam
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
The hotel is nice and cleanliness is a priority.
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Mr. Rustam, Thank you for staying at Queen City Hotel and sharing your experience. We really appreciate your review which means a lot to us here. Thank you again and we look forward to welcoming you back to Queen City Hotel Banjarmasin. Best regards, Gunawan W - Hotel Manager
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A***f
icon-origin-TRAVELOKA
5.0
/10
Reviewed 62 week(s) ago
The room smelled of cigarettes, I had difficulty breathing and couldn't sleep. I asked to move rooms. The other rooms smelled of cigarettes too.
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Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, We would like to thank you for your willingness to stay at Quen City Hotel and share your experience. Thank you for your input. For our Standard rooms, we specifically provide for smokers, there are other alternatives, namely Superior rooms to Suites. Thank you and we look forward to welcoming you back to Queen City Hotel. Yours sincerely, Gunawan W - Hotel Manager
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a***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Good, clean, comfortable, strategic, cheap.
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1 people find it helpful
Accommodation's Reply
20 Mar 2025
Dear Mr. Jidan, Thank you for your willingness to stay and share your experience at Queen City Hotel, Your review and visit means a lot to us to always innovate. Once again, thank you and we look forward to your return to Queen City Hotel Banjarmasin. Yours sincerely, Gunawan W - Hotel Manager
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R***h
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8.6
/10
Reviewed 66 week(s) ago
When checking in, the receptionist informed us that breakfast was for 1 person only (even though there were three of us). In the morning, it was fine, we could all eat :) There were quite a lot of spider webs in the room:') and the room was stuffy. The breakfast was quite good and the staff were friendly.
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1 people find it helpful
Accommodation's Reply
11 Mar 2025
Dear Mrs. Ratih, Thank you for staying at Queen City Hotel and sharing your experience. We apologize if there are some areas that are still not up to standard, We assure you that we take the necessary actions for your mutual comfort. Thank you again and we look forward to welcoming you back to Queen City Hotel. Yours sincerely, Gunawan W - Hotel Manager
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Candra D. M.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 75 week(s) ago
Stayed in the room on the 3rd floor at the very end, the bathroom was not very clean and last night I heard music in the middle of the night. The bathroom also smelled a bit. I stayed for 2 nights
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1 people find it helpful
Accommodation's Reply
02 Jan 2025
Dear Mr. Candra DM, Thank you for your visit and sharing your experience/review. Your assessment is very useful for the quality of our products in the future, we are coordinating with the relevant team to take action immediately. Once again, thank you and we look forward to your return to Queen City Hotel. Best regards, Gunawan W. Hotel Manager
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y***i
icon-Staycation
Staycation
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9.1
/10
Reviewed 75 week(s) ago
Okay okay okay okay okay okay
1 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Customer, Thank you for visiting and sharing your experience during your stay at Queen City Hotel, We are happy and really appreciate your assessment during your stay. Once again, thank you and we look forward to welcoming you back to Queen City Hotel. Best regards, Gunawan W - Hotel Manager
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Sultan
icon-origin-TRAVELOKA
8.2
/10
Reviewed 80 week(s) ago
When I stay close to my business
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Accommodation's Reply
27 Dec 2024
Dear Mr. Sulton, Thank you for the opportunity to share your experience while staying at Queen City Hotel. Hopefully the facilities and services we provide are in accordance with our customer's expectations. We look forward to welcoming you back, Mr. Sultan, whenever you have the opportunity to visit Banjarmasin. Yours sincerely, Gunawan W - Hotel Manager
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Akhmad F.
icon-origin-TRAVELOKA
9.2
/10
Reviewed 80 week(s) ago
Room 101's bathroom has an unpleasant odor coming out of the drain, making rest less comfortable.
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Accommodation's Reply
29 Nov 2024
Dear Mr. Akhmat, We would like to thank you very much for your willingness to stay and provide very useful input for us. We immediately coordinated this with our technical team for the comfort of other guests. Once again, thank you and apologize if there are still things that make you uncomfortable. We look forward to welcoming Mr. Akhmat back to Queen City Hotel with a more comfortable atmosphere. Yours sincerely, Gunawan W - Hotel Manager
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J***o
icon-Staycation
Staycation
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9.1
/10
Reviewed 83 week(s) ago
Overall okay, just the AC is not cold enough
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2 people find it helpful
Accommodation's Reply
06 Nov 2024
Dear Customer, We would like to thank you for your visit and constructive review for Queen City Hotel Banjarmasin, We apologize if there are still shortcomings in terms of service or facilities during your stay, and we have coordinated with the relevant division regarding your complaint. Once again we apologize and thank you for your feedback. Best regards, Gunawan W - Hotel Manager
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Dwike L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 84 week(s) ago
The hotel is comfortable. the food is delicious and the staff is friendly. the yellow rice is the best
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Accommodation's Reply
01 Nov 2024
Dear Mrs. Dwike, On behalf of the management of Queen City Hotel, we would like to thank you for your willingness to stay and the positive reviews given and we really appreciate it. We are happy if our products and services can meet Mrs. Dwike's expectations. We look forward to welcoming Mrs. Dwike back whenever she visits Banjarmasin. Best regards, Gunawan W-Hotel Manager.
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F***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 93 week(s) ago
Good, just needs a little cleaning.
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Accommodation's Reply
04 Sep 2024
Dear Customer, Thank you for your stay and constructive feedback given to us, we will coordinate and follow up with the division related to cleanliness. Hopefully this will not be an obstacle for you to stay with us again in the future. Once again, thank you and apologize for the shortcomings experienced during your stay at Queen City Hotel. Best regards, Gunawan W-Hotel Manager.
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Iman R. K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 93 week(s) ago
Like this hotel. The room is clean, and before cleaning again the hotel staff asked first, the soup is good. Complete bathroom amenities, TV works, cold AC. The food is quite varied and delicious. Curious about the geprek chicken, I will try it later lol. The hotel staff and security are friendly. The location is near the harbor and pier. So it's easy to find food outside the hotel. Success queen city hotel
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3 people find it helpful
Accommodation's Reply
30 Aug 2024
Dear Mr. Iman R, We, all employees and management, would like to thank you for your stay and very positive review. We are happy to hear that you are satisfied with the services and facilities we provide. We look forward to your return to try our "Ayam Geprek" which is definitely delicious. Thank you again and we look forward to your return. Best regards, Gunawan W-Hotel Manager.
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T Ferdinand S. L. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 96 week(s) ago
Very happy to stay here, if I come to this city again, I will definitely stay at this hotel.
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1 people find it helpful
Accommodation's Reply
13 Aug 2024
Dear Mr. Ferdinand, SLT We, the management of Queen City Hotel Banjarmasin, would like to thank you for your stay and review. We really appreciate and are happy to see your very meaningful review. We look forward to welcoming you to Queen City Hotel when you visit Banjarmasin again. Best regards, Gunawan W-Hotel Manager.
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Number of reviews per page
20
40