honestly the service of the staff is very good, friendly and super helpful!! but unfortunately the hotel is dirty and filthy, the sheets have lots of stains and there are lots of mosquitoes in the room, the water in the toilet smells like the sewer and the hot water from the shower takes a long time to heat up, the breakfast is not good.. basically the facilities are just so-so😭 except the airport shuttle facility is very helpful, it's quite helpful with the friendly receptionists.. even though it's a 3 star hotel but it's like a 1 star.