8.2
Very Good
From 565 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.1
Meal
8.2
Location
8.2
Service and Facilites
8.4
People often mention about Kyriad Hotel Arra Cepu
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Ambiance (12)
Bathroom (11)
Staff Friendliness (10)
Bedroom (10)
Distance to City Center (7)
Surroundings (7)
Accessibility (7)
Check-in/out Time (7)
Room Space (7)
Soundproof (7)
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Traveler Reviews Kyriad Hotel Arra Cepu
Number of reviews per page
20
40
Customer reviews
A***a
Business
10.0
/10
Reviewed 5 week(s) ago
Good hotel in Cepu, breakfast was also good
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Accommodation's Reply
30 Jun 2025
Warm Greetings From Kyriad Hotel Arra Cepu.
We received your review telling us about the room quality. We continue to strive to offer the best quality to our guests. We have noted your review and we would like to thank you for your loyalty and for taking the time to provide a review. We are happy to have you trust us, and hope to welcome you back again
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UNDIH W.
6.9
/10
Reviewed 8 week(s) ago
spacious place and easy access, please note that the toilet in the room and in the lobby is not perfect for defecating, it may need to be replaced. It is difficult to get tissue in the lobby toilet
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Accommodation's Reply
04 Jun 2025
Dear Sir/Madam,
Warm Greetings From Kyriad Hotel Arra Cepu.....
We appreciate your review on. We continue to strive to offer the best quality to our guests and have followed up with the relevant departments. We have noted your comments and would like to thank you for your loyalty and for taking the time to provide us with a review. We are glad that you will place your trust in us, and we hope to welcome you back to our place.
Best regards,
Kyriad Hotel Arra Cepu
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M***a
Transit
9.7
/10
Reviewed 10 week(s) ago
Close to Cepu station, short stay because it is only for transit. Not noisy, comfortable for resting, there is a hotel restaurant that can be ordered 24 hours, delicious food especially fried rice. Cold AC, hot water is smooth, clean.
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1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu.
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L***s
Leisure
6.2
/10
Reviewed 10 week(s) ago
sorry I didn't take a photo, because when I first arrived the air was already uncomfortable... especially since I'm pregnant, the toilet was dirty and had yellow stains, try using Harpic or something else to clean it, the drain smells... the mattress is noisy, not soundproof
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Accommodation's Reply
20 May 2025
Dear Sir/Madam,
Warm Greetings From Kyriad Hotel Arra Cepu.....
We appreciate your review on. We continue to strive to offer the best quality to our guests and have followed up with the relevant departments. We have noted your comments and would like to thank you for your loyalty and for taking the time to provide us with a review. We are glad that you will place your trust in us, and we hope to welcome you back to our place.
Best regards,
Kyriad Hotel Arra Cepu
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I***N
9.7
/10
Reviewed 13 week(s) ago
The staff is friendly and the service is good
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Accommodation's Reply
05 May 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
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S
Sukada
Leisure
9.4
/10
Reviewed 14 week(s) ago
Comfortable, peaceful, safe and enjoyable.
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Accommodation's Reply
25 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu.
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RS
Ridwan S. P.
Staycation
8.5
/10
Reviewed 15 week(s) ago
The staff are all friendly and the hotel is really great.
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Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu.
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FB
Ferdi B.
Leisure
8.4
/10
Reviewed 15 week(s) ago
The AC is not cold, the maintenance team should check it before the Eid holiday.
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Accommodation's Reply
14 Apr 2025
To Mr. Ferdi,
Warm Greetings From Kyriad Hotel Arra Cepu
We received Mr. Ferdi's review on April 14, 2025, telling us that the AC was not cold, We continue to strive to offer the best quality to our guests and have followed up with the relevant department. We have noted the comments and we would like to thank Mr. Ferdi for his loyalty and for taking the time to give us a review. We are glad that Mr. Ferdi will trust us, and we hope to welcome him back to our place.
Best regards,
Kyriad Hotel Arra Cepu
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Oki C.
Business
10.0
/10
Reviewed 16 week(s) ago
The bedroom is spacious and clean. The atmosphere around the room is also calm. Highly recommended. Thank you for the service.
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Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
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H***s
Business
8.4
/10
Reviewed 16 week(s) ago
Hotel close to the city center and for working visits to the Cepu area.
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Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
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N***a
Leisure
8.2
/10
Reviewed 16 week(s) ago
I've stayed here twice during Eid.
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Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
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i***h
Leisure
9.4
/10
Reviewed 17 week(s) ago
cool resto, comfortable room happy kids, friendly staff
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Accommodation's Reply
09 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
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H***o
Business
8.5
/10
Reviewed 17 week(s) ago
Everything is ok, except the hot water is not working.
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Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
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H***s
8.4
/10
Reviewed 18 week(s) ago
The location is quite strategic, the rooms are comfortable and quite spacious, but the breakfast menu is very limited and lacks variety.
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Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
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Dina P.
Leisure
10.0
/10
Reviewed 22 week(s) ago
Thank you to the guy at the reception who helped us find a ride to Cepu station early in the morning. 👍👍👍👍👍
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
To Mrs. Dina P,
Warm Greetings From Kyriad Hotel Arra Cepu……
Based on the Review We received, It is a pleasure to hear that Ms. Dina P. enjoyed her stay at the hotel. We would like to thank you for your loyalty and for taking the time, We are delighted that Ms. Dina P. has placed her trust in us & look forward to welcoming her back.
Greetings,
Kyriad Hotel Arra Cepu
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G***N
10.0
/10
Reviewed 26 week(s) ago
Close to the city, easy to get anywhere
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Accommodation's Reply
28 Jan 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
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YN
Yoshi N.
Business
8.5
/10
Reviewed 27 week(s) ago
Clean and near to everywhere. Food also good, but not much varieties.
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Accommodation's Reply
20 Jan 2025
To Ms. Yoshi N.
Warm Greetings From Kyriad Hotel Arra Cepu……
Based on the reviews we received, it's nice to hear that Ms. Yoshi N enjoyed his stay at the hotel. We thank you for your loyalty and for taking your time, We are delighted to place your trust in us, and we look forward to welcome you once again soon.
Greetings,
Kyriad Hotel Arra Cepu
Kwee W.
Business
8.5
/10
Reviewed 33 week(s) ago
The room I chose wasn't too big, but it was enough for solo/budget travelers or short business trips. I got a twin bed, one of which had a stain that probably wouldn't go away for a long time, but overall it was clean and didn't smell, the towels were also safe and fragrant. The room I got had a small refrigerator but it seemed like there was an issue so it couldn't get cold. The hot water and AC were smooth. The TV picture was a bit bad, but there were some foreign channels, it was good for killing time. Overall okay for the price.
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Accommodation's Reply
16 Dec 2024
Dear Mr. Kwee William, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that Mr. Kwee William enjoyed his stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that Mr. Kwee William has placed his trust in us & look forward to welcoming him back. Best regards,. Kyriad Hotel Arra Cepu
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N
Nurrochman
9.1
/10
Reviewed 33 week(s) ago
The location is quite close to the hustle and bustle of Cepu, there are also many facilities. Breakfast is quite delicious and complete.
Could be an option if you go to Cepu again
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Accommodation's Reply
11 Dec 2024
Dear Mr. Nurrochman, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that Mr. Nurrochman enjoyed his stay at the hotel. We would like to thank you for your loyalty and for taking the time, We are happy that Mr. Nurrochman has placed his trust in us & look forward to welcoming him back. Best regards,. Kyriad Hotel Arra Cepu.
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V***y
10.0
/10
Reviewed 37 week(s) ago
Baguss is very clean and tidy and the price is very affordable
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Accommodation's Reply
15 Nov 2024
Dear Sir/Madam, Warm Greetings From Kyriad Arra Hotel Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Arra Hotel Cepu
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Number of reviews per page
20
40
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