deKing Hotel - Twin Towers KLCC

Explore deKing Hotel - Twin Towers KLCC
8.7
Very Good
From 2,994 reviews
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Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

9.2

Service and Facilites

8.6

People often mention about deKing Hotel - Twin Towers KLCC
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Distance to City Center (240)
Staff Friendliness (216)
Accessibility (209)
Bedroom (200)
Surroundings (190)
Room Space (175)
Ambiance (163)
Bathroom (161)
Wifi (160)
Hotel Area (143)
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Traveler Reviews deKing Hotel - Twin Towers KLCC

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Customer reviews
R***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
It is a nice place to explore the beauty of Kuala Lumpur. It is just a walk to the Twin Tower area. Hotel hospitality is good, staff is so kind.
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W***g
icon-Medical
Medical
icon-origin-TRAVELOKA
5.4
/10
Reviewed 4 day(s) ago
1. The pillow smelled. 2. The sound from the next room was noisy.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The elevator needs to be repaired. Don't close it too soon. People haven't even entered the elevator yet, and the doors are already closing.
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Accommodation's Reply
13 Aug 2026
Dear Guest, Thank you for your perfect rating and for sharing your feedback. We are delighted that you enjoyed your stay at deking Hotel. We appreciate your comments regarding the lift operation and will share them with our team for further improvement. Thank you for bringing this to our attention, and we hope to welcome you back again soon.
F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
The location is very strategic, only a 5-minute (or less) walk to Syria Mall / Petronas. It's located on the main road, but it's not noisy in the room. The hotel staff is also friendly, and there's a restaurant connected to the hotel. The family room is clean, spacious, with a view of the surrounding buildings. The in-room facilities are functioning well, and the outdoor area is also comfortable and fragrant. Very affordable even though it's near Syria Mall. Highly recommended.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
Dear Guest, Thank you for your wonderful review and high rating. We are delighted to hear that you enjoyed the strategic location of deking Hotel, within walking distance to Suria KLCC and the Petronas Twin Towers. We are also pleased that you found the Family Room clean, spacious, comfortable, and well equipped, as well as appreciated our friendly staff and nearby dining options. Your recommendation means a lot to us, and we look forward to welcoming you and your family back again soon.
A***d
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 day(s) ago
Good and strategic location near LRT.
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Accommodation's Reply
13 Aug 2026
Dear Guest, Thank you for your kind review. We are pleased to hear that you enjoyed your stay at deking Hotel and appreciated our strategic location with convenient access to the LRT station. We truly appreciate your feedback and look forward to welcoming you back again in the future.
N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I love love love this hotel. The location is perfect. Very near to KLCC & public transport.
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Accommodation's Reply
13 Aug 2026
Dear Guest, Thank you for your amazing review and high rating. We are delighted to hear that you loved your stay at deking Hotel and enjoyed our perfect location near KLCC and public transport. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back again soon.
Thin S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, fast service, good cleanliness, and close to KLCC and the Twin Towers. The surrounding public facilities are good, including KLCC Park. It's busy until late at night.
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1 people find it helpful
Accommodation's Reply
08 Aug 2026
Dear Thin, Thank you for your wonderful review and perfect rating. We are delighted to hear that you enjoyed the friendly staff, fast service, and cleanliness at deking Hotel. We are also glad you appreciated our convenient location near KLCC, the Twin Towers, and KLCC Park, with plenty of facilities and activities nearby. We truly appreciate your support and look forward to welcoming you back again.
I***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The location is excellent. Just minutes' walk to Twin Tower (KLCC) & a few stones away, right beside the hotel is K Avenue mall. You could find a Seven-Eleven at the hotel lobby.
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Accommodation's Reply
08 Aug 2026
Dear I, Thank you for your kind review. We are delighted to hear that you enjoyed the excellent location of deking Hotel, with the Twin Towers, K Avenue Mall, and 7-Eleven just a short walk away. We truly appreciate your feedback and look forward to welcoming you back again in the future.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Hotel nice and near KLCC, friendly staff.
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Accommodation's Reply
08 Aug 2026
Dear Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at deking Hotel and appreciated our convenient location near KLCC and the friendly service from our staff. We truly appreciate your support and look forward to welcoming you back again soon.
I***t
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
The condition of the bathroom is truly shocking. The cleaner didn’t seem to care upon cleaning. I reported it and got a different room after that complaint, despite mentioning there were no other rooms available. It shows the severity of the issue if they were able to change my room. It will be the last time for me staying here, despite the accessibility and location of the hotel.
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3 people find it helpful
Accommodation's Reply
08 Aug 2026
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the condition of the bathroom and the cleanliness issues you experienced during your stay at deking Hotel. We understand your disappointment, especially after having to report the issue and change rooms. Your comments are important to us, and we will review this matter with our housekeeping and maintenance teams to improve our standards. We are truly sorry that your experience has affected your decision to stay with us again, and we appreciate you bringing these concerns to our attention.
Erni I.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The location is very close to KLCC, very strategic.
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1 people find it helpful
Accommodation's Reply
08 Aug 2026
Dear Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed the strategic location of deking Hotel, which is very close to KLCC. We truly appreciate your positive feedback and look forward to welcoming you back again in the future.
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 2 week(s) ago
We chose this hotel because of its convenient location near the attractions we wanted to visit and its overall good ratings. Unfortunately, our experience showed that ratings alone are not always reliable. My children and I arrived at the hotel at around 11:30 p.m. Just as we had finally fallen asleep, at about 1:00 a.m., we were woken by the sound of illegal street racing outside our window. The noise from the motorcycles and cars was incredibly loud. My children and I were unable to sleep for the rest of the night, despite being exhausted after a long flight. I raised the issue with the hotel, but I was told that this was simply the downside of staying in a hotel located in the city center. I explained that normal city traffic noise would have been understandable, but this was not ordinary traffic—it was extremely loud street racing. Although the staff’s response was not particularly warm and felt somewhat dismissive, they eventually offered to move us to a higher floor. Unfortunately, that did not solve the problem either. On the second night, which happened to be a Saturday night, the racing was even worse than the night before. As a result, my children and I went two consecutive nights without proper sleep, and we eventually became unwell due to the lack of rest. We paid for a comfortable stay, but what we experienced was far from that. This is my honest personal experience, and yours may be different.
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2 people find it helpful
Accommodation's Reply
08 Aug 2026
Dear Guest, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the disturbance caused by the excessive street racing noise during your stay at deking Hotel. We understand how upsetting this must have been, especially after a long flight and while travelling with your children. We also apologize that our initial response did not make you feel adequately supported. We appreciate your feedback regarding the room location and the noise issue, and we will share your comments with our team for further review. We are truly sorry that your stay did not provide the comfort and rest you expected.
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Ade F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The location is very close to KLCC, but breakfast isn't included. We recommend staying here.
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Accommodation's Reply
08 Aug 2026
Dear Guest, Thank you for your kind review and recommendation. We are delighted to hear that you enjoyed the very convenient location of deking Hotel, close to KLCC. We also appreciate your feedback regarding breakfast and hope to welcome you back for another pleasant stay in the future.
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
Super great location, room okay but had a very strong smell of cleaning products. When it was gone, it was still way too expensive for the price, with no breakfast. But after all, okay, surrounded by the mall to mall.
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Accommodation's Reply
28 Jul 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the great location of deking Hotel and the convenience of being surrounded by shopping malls. We sincerely apologize for the strong smell of the cleaning products and appreciate you bringing this to our attention. We also value your comments regarding the room rate and breakfast. Your feedback will be shared with our management team as we continue to improve our guests' experience. We hope to welcome you back again in the future.
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice and convenience to KLCC .
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Accommodation's Reply
26 Jul 2026
Dear Guest, Thank you for your kind review and positive rating. We are delighted to hear that you enjoyed your stay at deking Hotel and found our location convenient for visiting KLCC. We truly appreciate your support and look forward to welcoming you back for another pleasant stay in the future.
W***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Excellent and definitely repeat again!
1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Guest, Thank you for your wonderful review and positive rating. We are delighted to hear that you had an excellent stay at deking Hotel. Your kind words mean a lot to us, and we are especially pleased to know that you would choose to stay with us again. We truly appreciate your support. Thank you for choosing deking Hotel. We look forward to welcoming you back for another memorable stay in the future.
Mawardi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Very close to the Petronas Twin Towers, just a short walk.
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Accommodation's Reply
24 Jul 2026
Dear Mr. Mawardi, Thank you for your excellent review and rating. We are delighted to hear that you enjoyed the excellent location of the Decking Hotel, which is just steps away from the Petronas Twin Towers. We appreciate your support and hope to welcome you back to the Decking Hotel on your next visit to Kuala Lumpur.
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is conveniently located near the twin towers. There's a Seven Eleven on the ground floor for easy check-in. My room was quite clean, but the view overlooked the construction site, so I couldn't see anything. However, the view in front of the hotel was great for taking photos.
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Accommodation's Reply
24 Jul 2026
Sincerely yours, Thank you so much for your wonderful review and perfect rating for Degai Hotel. We are delighted that you enjoyed the convenient location near the Petronas Twin Towers and the 7-Eleven on the ground floor. We are also pleased that you appreciated the cleanliness and tidiness of your room, and that you took beautiful photos of the view from the hotel entrance. Thank you again for choosing Degai Hotel. We hope you will consider staying with us again on your next trip to Kuala Lumpur.
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Mai H. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
We went on a rainy day, so we had to stay indoors to rest. The hotel was great though, almost directly opposite the Twin Towers. There's a 7-11 and some other restaurant on the ground floor that I didn't get a chance to try. Overall, the bedroom was clean and the bathroom was spotless, only lacking a vanity with a mirror, and the air conditioner was too cold even though I set it to the highest setting and the fan to the lowest. I'd give it 4.5/5 stars.
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1 people find it helpful
Accommodation's Reply
24 Jul 2026
Dear Valued Guest: Thank you very much for choosing to stay at Decker Hotel and for your valuable feedback. We are pleased that you were satisfied with our excellent location near the Petronas Twin Towers and the cleanliness of your room and bathroom. We also appreciate your positive comments regarding the amenities, including the 7-Eleven on the 1st floor. We will take your suggestions regarding the lack of a vanity mirror and the inability to properly control the air conditioning temperature seriously and will forward them to the relevant departments for improvement. Thank you again for choosing Decker Hotel. We look forward to welcoming you back to Kuala Lumpur on your next visit.
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Nur s. a.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Location was superb. Walking distance to KLCC. Opposite to K Avenue Mall.
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Accommodation's Reply
22 Jul 2026
Dear Nur, Thank you for your great review and rating. We are delighted to hear that you enjoyed the superb location of deking Hotel, with easy walking access to KLCC and our convenient location opposite Avenue K Mall. We truly appreciate your kind feedback and are glad that our strategic location made your business trip more convenient. Thank you for choosing deking Hotel. We look forward to welcoming you back on your next visit to Kuala Lumpur.
Number of reviews per page
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